1 of 1 Mobile Device Management Jobs in Redhill

the role: Provide 1st and 2nd line IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively. Own the service desk and ticket management with a detailed and systematic approach to ensure SLAs are met or exceeded. Analyse recurring issues, identify root causes, and propose solutions to enhance service stability and prevent future … the ability to diagnose and resolve issues efficiently. Good knowledge of Windows operating systems and Office 365 suite. Basic understanding of networking in a business environment. An understanding of mobile technology and its application in a business context. Ability to deliver both pro-active and reactive support to end users, focusing on detailed, customer-centric solutions. Exceptional attention to … audiences. Demonstrated ability to interact effectively with people at different levels. Occasional weekend and bank holiday work, covered across the team on a rota basis. Desirable Skills: KACE Systems Management Appliance experience. KACE Cloud Mobile Device Manager. Basic SharePoint Online administration. BMC Helix ITSM Service Desk. Experience delivering end-user training. Benefits: Competitive salary and benefits package. More ❯