Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
2nd Line Engineer - MobileDeviceManagement Location: Hatfield or Milton Keynes or Nottingham - Full time on Computacenter site Hours: 37.5 per week Role Type: Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile devices … and servers across both cloud and on-premises environments. It includes device enrolment, policy enforcement, and 3rd line technical support for complex issues. Leveraging tools such as MECM, Azure, Intune, Workspace ONE, and DevOps, the service standardises operating system builds, ensures hardware compatibility, and manages configuration settings across client and server platforms. Regular compliance assessments align environments with Computacenters … and security standards for Windows 10+ and Windows Server, identifying and addressing any deviations. Delivered through a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do In this role as a 2nd Line MobileDeviceManagement Analyst, you will be responsible for More ❯
who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobiledevice support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The … Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance More ❯
who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobiledevice support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The … Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance More ❯
day-to-day operations Requirements: Multi-site IT leadership experience (in retail/hospitality or similar) Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc Teams/Zoom/Webex platform management Modern Workplace: • Windows OS environment • Desktop/laptop fleet management • Mobiledevicemanagement • Remote support tools Proven team management and development skills Experience in fast-paced, customer-focused environments A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP. More ❯
Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and macOS environments. Hands-on experience with: Microsoft Intune & Autopilot JAMF for macOS management PDQ Deploy CrowdStrike, Microsoft Defender, Zscaler, Rapid7 Mobiledevicemanagement for iOS and Android Familiarity with ITSM tools such as ServiceNow or Freshservice. Good understanding of … Ensure performance targets and service levels are consistently met across internal support teams. Provide advanced support for Windows 11 Enterprise, macOS, iOS, and Android operating systems. Administer and maintain devicemanagement tools such as Microsoft Intune, Autopilot, JAMF, and PDQ. Troubleshoot and maintain endpoint protection and cybersecurity applications, including CrowdStrike, Microsoft Defender, Zscaler, and Rapid7. Support new deviceMore ❯
Haywards Heath, West Sussex, England, United Kingdom
VIQU IT Recruitment
Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and macOS environments. Hands-on experience with: Microsoft Intune & Autopilot JAMF for macOS management PDQ Deploy CrowdStrike, Microsoft Defender, Zscaler, Rapid7 Mobiledevicemanagement for iOS and Android Familiarity with ITSM tools such as ServiceNow or Freshservice. Good understanding of … Ensure performance targets and service levels are consistently met across internal support teams. Provide advanced support for Windows 11 Enterprise, macOS, iOS, and Android operating systems. Administer and maintain devicemanagement tools such as Microsoft Intune, Autopilot, JAMF, and PDQ. Troubleshoot and maintain endpoint protection and cybersecurity applications, including CrowdStrike, Microsoft Defender, Zscaler, and Rapid7. Support new deviceMore ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Ideal Personnel and Recruitment Solutions
Respond to helpdesk tickets via ServiceNow, phone, email, or in-person. Troubleshoot and resolve hardware, software, and network related issues. Set up, configure, and maintain desktops, laptops, printers, and mobile devices. Perform hardware/software installations and upgrades. Assist with network patching and printer support. Administer user accounts (e.g. password resets, account creation) via Active Directory. Maintain accurate documentation … of IT assets (PCs, laptops, mobile devices). Participate in pan-European or global IT projects as required. We’re looking for someone who’s technically capable, customer-focused, and eager to learn. You’ll be working closely with colleagues across departments, so strong communication and problem-solving skills are essential. Requirements: 1–2 years in a 1st line … IT support role. Windows OS (e.g. Windows 11) and Microsoft Office applications. Active Directory, along with VPN and anti-virus solutions. PC/laptop hardware and peripherals, including printers. Mobile devices and mobiledevicemanagement tools (Intune preferred). Basic networking concepts (IP, DNS, DHCP) Experience installing software related to CAD or PLC programming tools is More ❯
Respond to helpdesk tickets via ServiceNow, phone, email, or in-person. Troubleshoot and resolve hardware, software, and network related issues. Set up, configure, and maintain desktops, laptops, printers, and mobile devices. Perform hardware/software installations and upgrades. Assist with network patching and printer support. Administer user accounts (e.g. password resets, account creation) via Active Directory. Maintain accurate documentation … of IT assets (PCs, laptops, mobile devices). Participate in pan-European or global IT projects as required. We re looking for someone who s technically capable, customer-focused, and eager to learn. You ll be working closely with colleagues across departments, so strong communication and problem-solving skills are essential. Requirements: 1 2 years in a 1st line … IT support role. Windows OS (e.g. Windows 11) and Microsoft Office applications. Active Directory, along with VPN and anti-virus solutions. PC/laptop hardware and peripherals, including printers. Mobile devices and mobiledevicemanagement tools (Intune preferred). Basic networking concepts (IP, DNS, DHCP) Experience installing software related to CAD or PLC programming tools is More ❯
Stansted, Essex, Stansted Mountfitchet, United Kingdom
Pursuit Executive Recruitment Ltd
day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies. Key Responsibilities: Provide 1st … to 3rd line support for end users across multiple sites and remote locations. Manage and support Windows 11 endpoints. Manage and support Android and iOS mobile devices. Application support for industry-specific software (e.g., AutoCAD, Revit, project management tools). Monitor and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors … experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of Windows 11, Active Directory, and Microsoft 365. Experience with mobiledevicemanagement tools (e.g., Microsoft Intune, Knox). Familiarity with construction industry applications or willingness to learn quickly. Solid understanding of networking fundamentals (TCP/IP, DNS More ❯
2nd Line) Location: London (onsite) Duration: 3–6 months Rate: £150 per day (umbrella only/inside IR35) Scope of Work Provide hands-on support for laptops, desktops, and mobile devices (Windows, macOS, iOS/Android). Assist with hardware setup, imaging, and configuration of PCs, peripherals, and mobile phones. Log, track, and resolve user issues through the … to-day operations including password resets, user account administration, and software installations. Coordinate with third-party vendors (e.g., Dell) for warranty repairs or replacement. Maintain accurate asset and stock management records. Contribute to documentation of IT procedures and support guides. Provide a friendly, customer-focused service to internal staff, ensuring timely follow-up and resolution. Assist with basic testing … UAT) for new desktop or mobile solutions. Support JAMF- or Intune-managed devices under supervision. Skills & Experience 1–2 years’ experience in IT support (helpdesk, desktop, or field-based). Basic understanding of Windows 10/11, MS Office 365, and Active Directory. Exposure to macOS and mobiledevicemanagement (JAMF or Intune) desirable but not More ❯
you will play a pivotal role in ensuring smooth day-to-day operations for internal clients by providing expert guidance across desktop support, cloud applications, network infrastructure maintenance, and device management. Your responsibilities will include mentoring junior technicians, overseeing critical onboarding/offboarding activities, managing asset inventories efficiently, and delivering high-quality technical assistance for both macOS- and Windows … as well as Windows 10/11 operating systems is essential.* Hands-on experience with cloud-based email platforms such as Office 365 or Google G-Suite along with mobiledevicemanagement (iOS) is highly valued.* Proven ability to communicate empathetically with non-technical colleagues while listening respectfully to their concerns is crucial for success.* Experience configuring … computers (both Windows and macOS), installing applications, setting up user accounts, and managing device security protocols is necessary.* Practical knowledge of troubleshooting network infrastructure including wired/wireless networks, VoIP systems, managed printing solutions (including basic printer maintenance), is expected.* Familiarity with centralised management/MDM tools for operating system configuration/administration (e.g., JAMF Pro or Intune More ❯
london (city of london), south east england, united kingdom
Hays
2+ years' experience in IT customer support, including desktop and network troubleshooting for both on-site and remote users. 1+ years' experience using ticketing systems, preferably ServiceNow. Experienced with MobileDeviceManagement (MDM) platforms such as Workspace ONE (preferred), Microsoft Intune, and JAMF. Preferably experience working in a Financial Services based company What you'll get in More ❯
2+ years' experience in IT customer support, including desktop and network troubleshooting for both on-site and remote users. 1+ years' experience using ticketing systems, preferably ServiceNow. Experienced with MobileDeviceManagement (MDM) platforms such as Workspace ONE (preferred), Microsoft Intune, and JAMF. Preferably experience working in a Financial Services based company What you'll get in More ❯