with a strong focus on networking infrastructure Support Microsoft 365, Azure, and Windows Server environments Manage and maintain network devices — ideally including Meraki, UniFi, or DrayTek Assist with the onboarding of new clients and contribute to infrastructure projects Liaise directly with clients, providing updates and delivering high-quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage More ❯
Nigel Frank are proud to be representing a leading national professional services firm that is investing heavily in digital transformation, including the rollout of a new CRM and client onboarding system. We’re currently seeking a Microsoft Dynamics 365 Solution Architect to play a pivotal role in the design, development, and delivery of enterprise-wide solutions using Dynamics 365 and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Confidential
documentation and communication Maintain and update knowledge base articles, FAQs, and internal documentation Collaborate with product and development teams to relay customer feedback and identify recurring issues Participate in onboarding sessions for new clients as needed, helping with setup and initial configuration Meet service-level agreements (SLAs) and maintain high customer satisfaction scores Requirements Essential: 2+ years experience in a More ❯
What You’ll Do Monitor FX liquidity profiles and depth metrics across currency pairs and sessions Flag and investigate unusual quote or trade activity using internal monitoring tools Support onboarding of new liquidity providers and clients, ensuring readiness from both a technical and operational standpoint Build and maintain dashboards or scripts to track latency, quote consistency, and fill performance Handle … systems, data, and customer experience Bonus Points For: Experience with FIX protocol Building tools or scripts for use in trading operations or liquidity management Prior exposure to institutional client onboarding or connectivity testing More ❯
business goals and market opportunities. This will include close working on bids and pitching to external parties for partnership opportunities in key strategic regions Client Relationship Management: Oversee recruitment, onboarding, training and ongoing support of clients throughout their life cycle. This will involve travel to partners' offices across the world, with an initial focus on the Middle East Roadmap Development More ❯
supportive work environment, we inspire creativity and resilience to overcome challenges and achieve greatness. Position Overview: The role provides essential support and guidance to new customers, leading the successful onboarding of a new customer, helping them navigate through the early stages of product usage. You will analyse the customers current process and adapt to maximise the full efficiencies that can … customer relationships with a focus on customer satisfaction, product adoption and engagement and ensure a smooth handover to the CSM. Collect and act on customer feedback to improve the onboarding process and implement the findings to make the onboarding process more efficient and improve customer satisfaction . Represent the customer voice internally and advocate customer feedback. Work cross-functionally with … customers' offices in the UK. Tech-savvy: can learn new technologies and explain software features and concepts to customers simply and succinctly. Commercial savvy: an understanding of the SaaS onboarding and product adoption process and previous experience of managing enterprise size customer projects. Highly analytical: experience finding actionable insights that can improve product usage and engagement rates. Strong communicator: clear More ❯
on behalf of a leading financial technology trading system provider. As a Project Manager, you will lead the client implementation process in an Agile environment, ensuring timely and successful onboarding, scoping, data integration, user testing, training, and migration. You will work closely with both internal teams and clients to manage project delivery, track progress, and ensure high-quality outcomes. Key … Responsibilities: Manage client onboarding and implementation in an Agile framework, including scoping, data integration, and migration. Plan, track, and align Program Increments with Project and Product Roadmaps. Provide accurate progress reports to clients and internal stakeholders. Oversee user testing, issue management, and prioritization. Ensure smooth data migration from legacy systems to target solutions. Manage scope, risks, and changes, ensuring alignment More ❯
City of London, London, United Kingdom Hybrid / WFH Options
CMS Distribution
to the Chief People Officer, this position plays a key role in supporting key modules including Employee Central, Performance & Goals, Recruitment, Learning, and People Stories. It also contributes to onboarding new users—particularly during acquisitions—by configuring fit-for-purpose structures and enabling smooth transitions into our people systems. The role provides technical support for the Unily platform in collaboration … annual and mid-year performance cycles by preparing forms, ensuring access, and assisting with reporting. Note this role works closely with our People Performance and Development team leads. Recruitment & Onboarding (RCM & ONB) Support the set-up and maintenance of job requisition templates, approval workflows, and onboarding steps. Ensure recruitment and onboarding processes run smoothly through timely updates and accurate configurations. … Note this role works closely with our Talent Sourcing and Onboarding leads. Learning (LMS) Maintain learning items, curricula, and assignment rules to support compliance and development programmes. Assist the People Development team with user setup, learning pathways, and basic troubleshooting. People Stories (Analytics) Build and maintain standard dashboards and reports to support people data needs. Provide guidance to users on More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
Acting as an escalation point for cyber incidents, security alerts, and engineering tasks Conducting vulnerability remediation and assessments (infrastructure and application level) Assisting with presales engagements and technical scoping Onboarding clients onto security management platforms Providing reporting, analytics, and technical support to clients and internal teams What will you need? Minimum 2 years' experience in a cyber security role, ideally More ❯
stakeholders to translate business needs into technical requirements and deliverables. Drive the adoption of industry best practices, tools, and technologies to enhance team productivity and product performance. Lead the onboarding and technical enablement of new developers, ensuring smooth integration into the team and projects. Manage technical risks and troubleshoot complex issues across the codebase. Contribute hands-on to the development More ❯
Act as a liaison with external vendors or MSPs where necessary. Provide light development/configuration support post-implementation of our new Policy Management System (PMS). Support the onboarding and offboarding process from a tech perspective. Proactively troubleshoot and resolve IT-related issues as they arise. Participate in ongoing tech improvement projects and automation initiatives. IT Support & Systems Administrator More ❯
project aims to enhance security, scalability, and agility while ensuring compliance with regulatory requirements. The Compliance Service Team will play a pivotal role in this initiative, focusing on device onboarding, certification, configuration management, and compliance reporting. We’re looking for talented developers to join our team and contribute to the success driving innovation and excellence in our network infrastructure. Essential More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
live plan. Deliver both onsite & online training across the Sales & Customer Service functions covering new training (supporting new initiative launches), drop in and refresher training sessions and new starter onboarding training (either direct delivery or train the trainer where language variances apply). Establish KPI’s and evaluate training effectiveness to improve future programs for training effectiveness. Build and develop More ❯
City of London, London, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
live plan. Deliver both onsite & online training across the Sales & Customer Service functions covering new training (supporting new initiative launches), drop in and refresher training sessions and new starter onboarding training (either direct delivery or train the trainer where language variances apply). Establish KPI’s and evaluate training effectiveness to improve future programs for training effectiveness. Build and develop More ❯
moving - all while building skills you will leverage throughout your career! Responsibilities: Provide first-line client support via our helpdesk and phone. Investigate trade queries, platform issues, access management, onboarding and client due diligence. Have a hands-on education on the uses of the Salesforce, Loopio and the Microsoft Office suite including Excel, Word and PowerPoint, learning how to use … existing skills whilst developing a deeper knowledge of a specific business area and taking accountability for the project outcome. Learn how to identify potential 'red flags’ in the client onboarding process and escalation of these to the appropriate team/manager. Contribute to the on-going evolution and enhancement of the Onboarding process/function in partnership with key internal … Proactive, adaptable, and eager to learn fintech workflows. Tenacious with a hunger to succeed. Entry requirements: Level 3 Qualification + at least 12 months of work experience* + robust onboarding plan (learner must work in the organisation for 3 months before signing up) OR business-related degree eg business, finance, economics, maths, etc. OR non-business-related degree + at More ❯
A brilliant opportunity for a talented corporate law paralegal or contract law specialist, to work as a Legal Onboarding Specialist, joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This opportunity involves onboarding and implementing legal AI … seamless integration into legal teams’ current contract management processes. Location: Central London– 3 days in office/2 days remote Salary: Negotiable + healthcare, pension etc. Requirements for Legal Onboarding Specialist Experienced specifically in contract negotiation At least 1 year of commercial legal experience in contract law or corporate law (i.e. paralegal in-house or in a private practice in … with outstanding attention to detail You have incredible focus and can work with efficiency and speed Exceptional written communication skills with fluent spoken and written English Responsibilities for Legal Onboarding Specialist You will work for a Legal-tech software house, supporting clients in their onboarding phase including: Work with a diverse client base of in-house teams, playing a central More ❯
London and worldwide. As part of the IT GMR department, the team follows its governance. Responsibility Breakdown Provide the business with software applications: Make recommendations regarding booking models, product onboarding and modelling into Murex Analysis, problem solving and escalation Work closely with CM Quants, MOA, MOE and other relevant teams Carry out training and skills assessments at regular intervals for … Financial Markets, Commodities experience preferred e.g. oil, nat gas (Day Ahead/Month Ahead), power Good understanding of derivatives and various instruments both listed and OTC Past experience of onboarding commodities products in Murex, especially Energy (oil, gas, power), Base and Precious metals, Carbon Ideally Agile Scrum Master and/or Product Owner More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Thriftify
at the intersection of product, sales engineering, customer success, and market strategy. You’ll work closely with our seller partners, internal teams, and external stakeholders to turn insights from onboarding calls, customer support, and market trends into a roadmap that accelerates growth and innovation. Key Responsibilities Customer-Driven Discovery: Participate in onboarding, sales, and integration calls to understand partner needs More ❯
A Guidewire developer is required for a leading Lloyd's of London Insurance organisation, implementing a Guidewire Claims system. This is to join a brand-new team onboarding and implementing a Guidewire Claims system. You will have experience working with Guidewire, across either PolicyCenter BillingCenter or ClaimsCenter. As this is an initial migration and implementation you will be essential in More ❯
from updates. Stakeholder management : ability to work closely with the business, gathering requirements and work closely with the Scrum and broader software teams. Requirements: ACE Certified in Guidewire Experience onboarding and integrating Guidewire for a specialty insurer Proficiency in coding with GOSU, Java, C#, or Python SQL and other relational database experience, along with supporting database applications CI/CD More ❯
Delivery readiness: Should have hands on experience in terms of managing identification of talent, either individual or squad based construct along with coaching and mentoring of the squad before onboarding People management: Should have a good people management skills to ensure that each of the squad member is fully integrated to HCL and customer Career path , mentoring along with running More ❯
expert on Risk and Finance data, providing analytical insights that shape governance practices. Promote data accountability and stewardship through education, engagement, and strategic influence across the organisation. Support ECB onboarding by ensuring data governance and analysis align with supervisory expectations. Contribute to broader change initiatives, including process redesign, systems development, and cultural transformation. Experience working with and creating Data pipelines More ❯
Process Modelling Educated to degree level in any subject or relevant industry experience, preferably in a quantitative discipline Exposure to Collibra and other data governance tools Experience on ECB onboarding would be greatly beneficial for this role Experience with Power BI, Tableau and SharePoint Exposure to SQL, Python, R and Data Engineering Knowledge of data related regulatory requirements Knowledge of More ❯