Engineer who enjoys variety, problem-solving, and taking ownership of projects from start to finish. What you’ll be doing Installing and configuring IT & Telecoms solutions for business customers Onboarding new clients to managed services Providing a mix of remote and on-site support Planning and running installation projects (from survey to sign-off) Advising on solutions and making recommendations More ❯
Poole, Dorset, England, United Kingdom Hybrid / WFH Options
Hatched Recruitment UK
setup and day-to-day usage Log and manage support tickets, escalating when needed Work closely with our product and implementation teams to resolve complex cases Support customers during onboarding and live implementations Contribute to user guides, FAQs, and process documentation Spot opportunities to improve our product and share insights with the team What we're looking for: Previous customer More ❯
to remediate threats, ensuring that detailed documentation is maintained Undertaking PCI compliance auditing Collaborating with security partners to ensure a robust security posture and undertake due diligence during the onboarding process for non-system suppliers Managing the ongoing monitoring of security systems, logs and network traffic to proactively identify potential threats and apply appropriate security controls Overseeing Data Processing Agreement More ❯
Finance Customer Success Agent - Accounting Software Support Are you a finance professional with a passion for customer service and problem-solving? This is a fantastic opportunity to join a growing software business as a Finance Customer Success Agent , supporting clients More ❯
Company Our client is a fast-growing telecoms company providing innovative connectivity and communication solutions to businesses. Their mission is to empower organisations with reliable, scalable, and cost-effective telecoms services that keep them connected and competitive. Now seeking a More ❯
