1 to 25 of 134 Onboarding Jobs in the City of London

phone, and walk-ups. Troubleshoot and resolve hardware, software, and network issues. Manage incidents, service requests, and alerts through a ticketing system. Perform software deployments, routine maintenance, and user onboarding/offboarding. Ensure compliance with ITIL processes and documentation standards. Deliver outstanding customer service in a busy IT support environment. What We re Looking For 2 3 years experience in More ❯

operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯

operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯

client usage of SOFI, drive improvements, and encourage platform adoption to enhance client success. Training and Workshops: Assist with delivering and facilitating client training workshops, check-in meetings, and onboarding sessions. Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist the Customer Success Manager in client strategy and reviews. Support Queries: Monitor incoming support More ❯

client usage of SOFI, drive improvements, and encourage platform adoption to enhance client success. Training and Workshops: Assist with delivering and facilitating client training workshops, check-in meetings, and onboarding sessions. Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist the Customer Success Manager in client strategy and reviews. Support Queries: Monitor incoming support More ❯

tools to help teams self-serve and monitor KPIs. Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders. Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met. Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can More ❯

tools to help teams self-serve and monitor KPIs. Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders. Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met. Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can More ❯

forums and meetings. Work closely with the Head of Business Development and Regional Director to ensure alignment with wider company goals. Collaborate with internal teams to ensure seamless client onboarding and exceptional service delivery. Generate leads by leveraging an established network of property professionals. Maintain a strong sales pipeline and contribute to strategic growth initiatives across London. Required Skills & Qualifications More ❯

applicants, we may be unable to reply to each applicant individually. What You'll Do: Lead the design, development, and ongoing optimization of end-to-end customer journeys (e.g., onboarding, purchase, adoption, support). Define the vision and key performance indicators (KPIs) for digital journeys, ensuring alignment with business goals and customer needs. Be the voice of the customer, leveraging More ❯

applicants, we may be unable to reply to each applicant individually. What You'll Do: Lead the design, development, and ongoing optimization of end-to-end customer journeys (e.g., onboarding, purchase, adoption, support). Define the vision and key performance indicators (KPIs) for digital journeys, ensuring alignment with business goals and customer needs. Be the voice of the customer, leveraging More ❯

offers unparalleled exposure to credit risk in the digital assets space , working alongside senior industry experts and engaging directly with high-profile institutional clients. Key Responsibilities Assist in the onboarding and credit assessment of institutional counterparties (exchanges, market makers, hedge funds, brokers). Monitor daily exposures and assist with counterparty credit risk reporting . Support in setting and reviewing credit More ❯

offers unparalleled exposure to credit risk in the digital assets space , working alongside senior industry experts and engaging directly with high-profile institutional clients. Key Responsibilities Assist in the onboarding and credit assessment of institutional counterparties (exchanges, market makers, hedge funds, brokers). Monitor daily exposures and assist with counterparty credit risk reporting . Support in setting and reviewing credit More ❯

risk prevention journey. You’ll also collaborate with colleagues across the US, EU, the UK, and other regions and with Group HQ teams. WHAT YOU’LL BE DOING Conduct onboarding risk reviews on customers, and transactions in line with company’s policies and risk appetite. Monitor customer transactions in real-time to detect and prevent suspicious or fraudulent activities. Review More ❯

risk prevention journey. You’ll also collaborate with colleagues across the US, EU, the UK, and other regions and with Group HQ teams. WHAT YOU’LL BE DOING Conduct onboarding risk reviews on customers, and transactions in line with company’s policies and risk appetite. Monitor customer transactions in real-time to detect and prevent suspicious or fraudulent activities. Review More ❯

and excellent written and verbal communication abilities. Strong team spirit. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are More ❯

and excellent written and verbal communication abilities. Strong team spirit. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are More ❯

from updates. Stakeholder management : ability to work closely with the business, gathering requirements and work closely with the Scrum and broader software teams. Requirements: ACE Certified in Guidewire Experience onboarding and integrating Guidewire for a specialty insurer Proficiency in coding with GOSU, Java, C#, or Python SQL and other relational database experience, along with supporting database applications CI/CD More ❯

to finish. You’ll play a key role in guiding clients through smooth implementations, ensuring they get the very best from the solutions. The Role Key Responsibilities Lead customer onboarding and software implementation projects from start to finish. Collaborate with clients to gather requirements and translate them into clear specifications. Configure the platform to meet client needs and ensure seamless More ❯

to finish. You’ll play a key role in guiding clients through smooth implementations, ensuring they get the very best from the solutions. The Role Key Responsibilities Lead customer onboarding and software implementation projects from start to finish. Collaborate with clients to gather requirements and translate them into clear specifications. Configure the platform to meet client needs and ensure seamless More ❯

campaigns within your assigned countries Assisting with promotional design briefs to different departments and ensuring campaigns are fulfilled by relevant teams within the time frame Design and optimise automated onboarding, retention and reactivation campaigns across multiple channels (push, in-app, email, SMS) Executing, analyzing, and reporting on campaign effectiveness through various data platforms, suggesting, AB testing and implementing new strategies More ❯

campaigns within your assigned countries Assisting with promotional design briefs to different departments and ensuring campaigns are fulfilled by relevant teams within the time frame Design and optimise automated onboarding, retention and reactivation campaigns across multiple channels (push, in-app, email, SMS) Executing, analyzing, and reporting on campaign effectiveness through various data platforms, suggesting, AB testing and implementing new strategies More ❯

Microsoft office products. Previous experience with AI deployed in Customer services environment welcome. Co-Designed and implementation lead for CI cross functional processes such as, but not limited to, Onboarding, Ongoing Due Diligence, Complaint management, Fraud management, Charge Back and for monitoring the execution to ensure performance in line with targets. Solid experience of working in a regulated and service More ❯

Microsoft office products. Previous experience with AI deployed in Customer services environment welcome. Co-Designed and implementation lead for CI cross functional processes such as, but not limited to, Onboarding, Ongoing Due Diligence, Complaint management, Fraud management, Charge Back and for monitoring the execution to ensure performance in line with targets. Solid experience of working in a regulated and service More ❯

data into action, building a strong foundation for scaling our apps globally. Key Responsibilities Experimentation at Scale : Design and interpret A/B and multivariate tests across acquisition channels, onboarding flows, and monetization features. Retention & Engagement : Discover causal relationships between user behavior and long term retention, to understand drivers of stickiness, repeat use, and churn reduction. Product Metric Trees: Decomposing More ❯

data into action, building a strong foundation for scaling our apps globally. Key Responsibilities Experimentation at Scale : Design and interpret A/B and multivariate tests across acquisition channels, onboarding flows, and monetization features. Retention & Engagement : Discover causal relationships between user behavior and long term retention, to understand drivers of stickiness, repeat use, and churn reduction. Product Metric Trees: Decomposing More ❯