CyberArk PAM L2 Support Engineer – Banking
- Location
- Greater London, England, United Kingdom
This is not primarily an architecture or implementation role. We are looking for someone who enjoys investigating technical issues, resolving incidents and ensuring the stability and security of critical PAM services. Key Responsibilities Provide second-line (L2) technical support for the CyberArk PAM platform, ensuring service availability, stability … remediation, security patching, platform upgrades and production releases. Collaborate with third-line engineering, infrastructure, application and security teams to resolve complex technical issues. Maintain operational documentation, troubleshooting guides, knowledge articles and standard operating procedures. Support Active Directory and LDAP integrations within the PAM environment. Contribute to continuous improvement initiatives ...