6 of 6 Operations Management Jobs in the South West

consider fully remote for the right candidate Salary: Basic £24-26k depending on experience with commission OTE £36k Driving Operational Excellence, Empowering Team Success Overview The MSP Sales Operations Assistant is a vital contributor to the success of our growing Managed Service Provider (MSP) ecosystem. This role is ideal for a detail-oriented, proactive individual who thrives on … collaboration and is eager to make a meaningful impact in a dynamic, fast-paced technology environment. As a crucial support to the sales and operations teams, the MSP Sales Operations Assistant ensures smooth day-to-day operations, contributes to the achievement of organisational goals, and helps drive efficiencies that empower success across the partner network. Key Responsibilities … Quote Management and Inquiries: Focus on creating accurate and timely quotes, responding to inbound inquiries via phone and email, and ensuring prompt follow-up for reports and responses to enhance partner and team communication. Operational Support: Assist in managing sales processes, documentation, and workflows to ensure seamless operations and optimal team productivity. Data Management: Maintain, update, and More ❯

predominantlyg an experienced SC cleared IT Operations Management (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. This is an initial 3 month contract which is highly likely to extend and is predominantley remote with perhaps 1 - 2 days per week on site in Porton Down. … This role is inside IR35 so will require working via an FCSA accredited umbrella company. The ideal candidate will have a strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM … protocols, and cloud discovery methods. *Ability to conduct technical assessments and produce detailed solution architectures. *Familiarity with integrations between ServiceNow and third party ITOM tools. *Excellent communication and stakeholder management skills. *Experience facilitating workshops and presenting technical concepts to non-technical audiences. *Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications: * CIS - Discovery * CIS - HAM * ITIL More ❯

predominantlyg an experienced SC cleared IT Operations Management (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. This is an initial 3 month contract which is highly likely to extend and is predominantley remote with perhaps 1 - 2 days per week on site in Porton Down. … This role is inside IR35 so will require working via an FCSA accredited umbrella company. The ideal candidate will have a strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM … protocols, and cloud discovery methods. Ability to conduct technical assessments and produce detailed solution architectures. Familiarity with integrations between ServiceNow and third party ITOM tools. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting technical concepts to non-technical audiences. Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications: CIS - Discovery CIS - HAM ITIL More ❯

Team: Business Operations Reports to: Managing Director Location: Poole We are seeking an experienced and dynamic General Manager to join our team on a maternity cover basis for 1 year. This role offers an exciting opportunity for a motivated professional to lead and oversee daily operations, ensuring efficiency, excellent customer service, and improving operational processes. Key Responsibilities Finance … update the business forecasts, ensuring accurate financial planning. Provide reporting for our Senior Leadership Team, supporting strategic decision-making. Conduct P&L reviews, reporting monthly financial adjustments. Manage billing operations, including issuing invoices, reviewing recurring revenue, and ensuring accuracy. Raise payments and conduct bank reconciliation. Support credit control processes, ensuring timely payment collection and financial stability. Issue customer statements … and direct debit notifications, ensuring accurate billing communication. Oversee and optimise the finance suite systems and workflows. Operations: Lead the Business Services team, providing leadership, management, and accountability to ensure operational efficiency, team development, and business success. Identify areas of improvement in operational processes and implement changes that enhance efficiency. Maintain and track key operational and financial metrics More ❯

client stakeholders. § Ownership of prospect and customer project technical portfolio as well as leadership in complex multi-tenet solution § Designing and documenting technical solutions, considering their impact on business operations and workflows. § Evaluating and selecting appropriate technologies and platforms, considering factors such as cost, performance, scalability, security, maintainability, and operational impact. § Providing technical guidance and mentorship to project teams … concisely to both technical and non-technical audiences, typically from product technical SMEs through PMs all the way to the C-suite and board members. § Understanding of business process management and operational optimisation principles. DESIRED KNOWLEDGE, SKILLS & EXPERIENCE § Excellent stakeholder management across higher levels within customer organisation (senior management & C-suite) § Industry certifications relevant to enterprise architecture … and/or operations management. § Industry certifications relevant to specific technical solutions or solution stacks. § Experience in a client-facing consulting role. § Real world & hands-on experience with specific industry-leading technologies. KEY COMPETENCIES REQUIRE FOR ROLE Analytical & Problem-Solving Skills, Strategic Thinking, Technical Documentation, Operational Awareness, Process #J-18808-Ljbffr More ❯

Support Team Manager to lead our global support team of 10+ across the UK and North America. This is a unique opportunity to shape the future of our support operations and ensure we continue to deliver outstanding experiences to our customers. The Role As Customer Support Team Manager , you'll be responsible for managing and evolving a multi-tiered … specialists across UK and NAM. Foster a positive, customer-first culture rooted in ownership, empathy, and continuous improvement. Recruit, onboard, and develop support talent, creating clear development paths. Service Operations Management Oversee day-to-day operations of a tiered support structure, ensuring SLAs and KPIs are met or exceeded. Manage team scheduling, workload distribution, and escalation handling More ❯