2 of 2 Operations Management Jobs in the West Midlands

ICT Service Delivery Manager

Hiring Organisation
Watmos Community Homes
Location
Walsall, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£45,000
efficient, reliable, and customer-focused delivery of IT services across the organisation. You will manage the IT Service Desk team, ensuring smooth daily operations and a culture of excellence. The ideal candidate will have proven experience in IT service delivery or operations management, with strong leadership … reliable, and customer-focused delivery of IT services across the organisation. Managing the IT Service Desk team (1st3rd line engineers), overseeing day-to-day operations, and taking ownership of the IT budget. This role is pivotal in maintaining high service standards, driving continual improvement, and ensuring technology supports Watmos ...

IT Infrastructure Manager

Hiring Organisation
ACS Business Performance Ltd
Location
Stoke-on-Trent, Staffordshire, United Kingdom
Employment Type
Permanent
company's Head Office in Blythe Bridge. It sits within a small IT Department and is responsible for leading all core infrastructure operations across on-prem, cloud, and hybrid environments. The manager will oversee the design, maintenance, and continuous improvement of networks, servers, cloud services, and end-user technologies. … part of the role is balancing hands-on technical work with day-to-day operational oversight and longer-term planning. The position includes line management of a small infrastructure/operations team, so experience developing and supporting technical staff is important. The company is looking for someone ...