Senior Consultant-Oracle B2C Service Cloud (RightNow) -UK
- Hiring Organisation
- Infosys Technologies
- Location
- London, United Kingdom
- Salary
- £ 70 K
DescriptionRole – Senior ConsultantTechnology – Oracle B2C Service Cloud (RightNow) Location – LondonBusiness Unit – ORCCompensation – CompetitiveJob DescriptionWe are seeking an experienced Oracle B2C Service Cloud (RightNow) consulting leader to design, implement, customize, and optimize customer service solutions. The ideal candidate is a techno-functional professional with deep platform knowledge, strong integration … will additionally shape account-level solution strategy and provide thought leadership across multiple workstreams.Responsibilities.Solution Design and ArchitectureLead discovery, fit-gap, architecture, and blueprinting for Oracle B2C Service Cloud solutions aligned to business objectives and scalability needs.Design end-to-end solutions covering incident management, agent desktop and Browser UI, customer ...