Leominster, Herefordshire, United Kingdom Hybrid / WFH Options
Leidos
Description Infrastructure Engineer Leidos is seeking an experienced Infrastructure Engineer to be part of a team maintaining and supporting an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires hands-on experience with Linux administration, automation, and system integration and some basic Windows Experience. The … employees support vital missions for government and commercial customers. Candidate must be eligible to undergo security clearance (DV). Key Responsibilities: System Administration & Configuration Management: Manage and maintain Red Hat Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows … Servers running ITSM agents. Troubleshooting & Root Cause Analysis: Identify, analyse, and resolve complex system issues. Incident & Problem Management: Address and mitigate system-related incidents while implementing proactive solutions. Performance Monitoring & Optimization: Utilize tools to monitor and fine-tune system performance. Security & Compliance: Ensure adherence to industry best practices, including More ❯
Position: Digital Workplace Support Engineer SCCM/Endpoint Management Location: Coventry, Gaydon, Solihull (100% onsite) Start Date: 01/05/2025 Contract Length: 6 months Rate: £272/day Team: IT End User Services Reporting To: SCCM Team Lead ??? About the Role: We are seeking two SCCM/… Endpoint Engineers to provide expert-level support across a large, multi-site infrastructure. Youll be the go-to resource for SCCM administration, patchmanagement, OS deployment, application packaging, and client health monitoring. If you enjoy solving complex technical issues and working in high-impact environments, this role is … for you. ?? Key Responsibilities: Administer and troubleshoot SCCM 2012 infrastructure Manage SQL Replication, Queries, and Reporting (SSRS) Patchmanagement, SUGs, ADR, deployment & compliance tracking Application packaging (App Model), Task Sequences, OSD, OS Upgrades Intune & Autopilot integration, Co-management experience PowerShell & VB scripting for automation and dynamic collections More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Axiom Software Solutions Limited
date. Configure and enforce security and compliance policies across the MS 365 suite (e.g., data loss prevention, retention policies). Perform user and license management within the Microsoft 365 environment, ensuring smooth provisioning and deprovisioning of accounts and permissions. Ensure MS 365 applications (Teams, Outlook, SharePoint, etc.) are optimized … for performance and security. Maintenance and PatchManagement: Regularly apply security patches and updates to Microsoft Power Platform and Microsoft 365 services, ensuring they remain secure and compliant with organizational policies. Perform routine health checks and system optimizations for both environments to ensure the continuous and efficient operation … Exchange Online, SharePoint, Teams, OneDrive, and security features. Experience in deploying, configuring, and managing policies within Microsoft Power Platform and MS 365. Understanding of patchmanagement processes, security updates, and maintenance of Microsoft environments. Strong troubleshooting skills with the ability to resolve complex issues across multiple platforms. Familiarity More ❯
Description Senior Infrastructure Engineer Leidos is seeking an experienced Senior Infrastructure Engineer to lead a team in supporting and maintaining an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires advanced expertise in Linux administration, automation, and system integration, some basic Windows experience, along with … infrastructure. This role requires a daily in-office presence. Candidate must be eligible to undergo security clearance (DV). Key Responsibilities: System Administration & Configuration Management: Manage and maintain Red Hat Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows … Servers running ITSM agents. Troubleshooting & Root Cause Analysis: Identify, analyse, and resolve complex system issues. Incident & Problem Management: Implement robust incident response and problem-resolution strategies. Performance Monitoring & Optimization: Utilize to proactively enhance system performance. Security & Compliance: Ensure adherence to industry best practices, including patchmanagement, vulnerability More ❯
experienced, and rooted in data engineering. We strive to help clients gain complete clarity of their data and to exceed client expectations. Our proven management and sales methodology ensure we differentiate ourselves from our competitors, focusing purely on our client's requirements and delivering the highest standards of service … our client's high-performance team. This position is responsible for the maintenance, development, and configuration of the bank's voice recording (Verint Workforce Management V.15) platform, hosted within the bank's environment. The position will work as instructed by the client and directly interface with internal support teams … for architecture, analysis, design, development, and implementation of components and framework of data migration components. Provide Level 3 Support across Incident, Change and Problem management for the Verint Workforce Management platform (V.15). Act as regional SME/Escalation point for Support operations, working as instructed whilst reporting More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Serco
In this role you will be responsible for leading, defining, planning, and delivering the strategic vision of our desktop and laptop estate. Oversee device management solutions such as SCCM and Intune, ensuring effective deployment, configuration, and monitoring. This role involves working closely with stakeholders to understand their needs, prioritising … Working in conjunction with the Client Technology Product Manager Develop and communicate a clear product vision and strategy for the End User Estate. Strategic Management: Oversee the complete lifecycle of the laptop and desktop estate, including planning, deployment, and retirement of hardware and software. Security Compliance: Ensure that all … MDS products adhere to the company's security standards and compliance requirements, enforcing industry best practices and regulatory requirements. Upgrade and PatchManagement: Oversee the scheduling and deployment of software updates, patches, and upgrades to maintain system integrity and performance and reporting compliance to key stakeholders. Asset Tracking More ❯
West Midlands, United Kingdom Hybrid / WFH Options
Serco
In this role you will be responsible for leading, defining, planning, and delivering the strategic vision of our desktop and laptop estate. Oversee device management solutions such as SCCM and Intune, ensuring effective deployment, configuration, and monitoring. This role involves working closely with stakeholders to understand their needs, prioritising … Working in conjunction with the Client Technology Product Manager Develop and communicate a clear product vision and strategy for the End User Estate. Strategic Management: Oversee the complete lifecycle of the laptop and desktop estate, including planning, deployment, and retirement of hardware and software. Security Compliance: Ensure that all … MDS products adhere to the company's security standards and compliance requirements, enforcing industry best practices and regulatory requirements. Upgrade and PatchManagement: Oversee the scheduling and deployment of software updates, patches, and upgrades to maintain system integrity and performance and reporting compliancy to key stakeholders. Asset Tracking More ❯
monitoring tools. Stay informed about modern DevOps concepts, infrastructure automation, cloud services, and Site Reliability Engineering (SRE) best practices. Manage endpoint security including antivirus, patchmanagement, and encryption for devices. Ensure configuration and maintenance of network hardware, firewalls, VPNs, working closely with the DevOps team. Troubleshoot and resolve … bring: Bachelor's degree in Computer Science, Information Security, or a related field; or equivalent experience. Proven experience (5+ years) in IT and security management, with at least 2 years experience in a leadership role. Strong understanding of operating systems (Windows, macOS) and productivity tools (Google Workspace, Microsoft … CI/CD, cloud infrastructure, and SRE principles. Proficiency with Datadog, New Relic, or comparable monitoring and analytics platforms. Familiarity with ITSM tools, endpoint management, and asset tracking solutions. Strong leadership, analytical, problem-solving, and communication skills. Ability to collaborate cross-functionally in a dynamic environment. Willingness to travel More ❯
and business continuity plans. Collaborate effectively with cross-functional teams to integrate virtualisation solutions within broader IT infrastructure. Ensure compliance with established security policies, patchmanagement protocols, and best practices for virtualisation and storage. Provide comprehensive documentation, training, and internal support for virtualisation and storage technologies. Evaluate and More ❯
of IT/OT devices, including firmware and software within test labs. Maintain security standards and ensure compliance with best practices. Support incidents, change management, problem resolution, and configuration requests. Work collaboratively with internal technical teams and external vendors to align IT/OT environment requirements. Develop and maintain … documentation, policies, and standard operating procedures . Support patchmanagement , ensuring minimal downtime and seamless system upgrades. Oversee engineering configuration tools , including firmware and software version tracking. Contribute to asset management , ensuring optimal lifecycle value and obsolescence planning. Assist in disaster recovery planning and service continuity tests. …/OT environments. Experience working in regulated environments (utilities, finance, etc.) . Knowledge of Prince2, Agile, Jira, Scrum, and ITIL frameworks . Excellent stakeholder management and communication skills. Additional Details Part of an on-call & standby rota . Requires additional security vetting due to the operationally critical nature of More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Crimson
System Administrator, Network Administrator, or comparable positions Previous 1st and 2nd line support experience Cloud administration, (Azure) Proficiency in databases, networks (LAN, WAN), and patchmanagement Understanding of system security, including intrusion detection systems, and proficiency in data backup and recovery Deploy and set up software and hardware More ❯
Workplace Support Engineers (3rd Line) to join their IT End User Services team onsite. You'll provide hands-on support, focusing on incident resolution, patchmanagement, SCCM infrastructure, and co-management click apply for full job details More ❯
the ability to gain DV clearance. Experience with 1st line Windows troubleshooting. Good organizational skills. Experience working within the ITIL framework. Familiarity with ticket management systems. Experience with various windows build technologies. Application and Windows OS testing experience. Prior knowledge of patchmanagement services. It would be More ❯
Workplace Support Engineers (3rd Line) to join their IT End User Services team onsite. You'll provide hands-on support, focusing on incident resolution, patchmanagement, SCCM infrastructure, and co-management. Key skills required include: * Strong experience in SCCM 2012 admin, application packaging, SQL, and PowerShell scripting * Knowledge More ❯
Workplace Support Engineers (3rd Line) to join their IT End User Services team onsite. You'll provide hands-on support, focusing on incident resolution, patchmanagement, SCCM infrastructure, and co-management. Key skills... More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. Youll be encouraged to use your skill and knowledge to proactively improve the services we offer to add quality and value … supports. You will be responsible for the BAU service for multiple technologies within the Command Second Line team, working to manage batch processing, event management, incidents, problems, requests, and changes. We value strong communication skills and the ability to engage with colleagues and stakeholders at all levels, as the … for us. On a day-to-day basis this looks like: Technical 80% Batch Monitoring and Management. Event/Alert Monitoring and Management. Incident Management - respond to service calls and resolve incidents to ensure SLA targets are achieved. Patch Management. Increase the First Time Fix rate. Adhere to More ❯
support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. The Responsibilities Batch Monitoring and Management. Event/Alert Monitoring and Management. Incident Management - respond to service calls and resolve … incidents to ensure SLA targets are achieved. Patch Management. Increase the First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A More ❯