13 of 13 Patch Management Jobs in the Thames Valley

and Level 3 support for enterprise systems, including Active Directory, SCCM, SolarWinds, and VDI environments. * Troubleshoot and resolve platform-related issues, escalating to engineering teams when necessary. * Assist in patch management, system updates, and maintenance to ensure compliance and security. * Develop and update support documentation, including troubleshooting guides, FAQs, and knowledge base articles. * Collaborate with engineering teams to … support unified access devices (UADs), endpoint management, and virtualized environments. * Provide hands-on support for automation scripts, workflows, and infrastructure monitoring tools. * Contribute to root cause analysis efforts for recurring platform incidents. * Support capacity planning and performance optimization by analysing system usage and trends. * Offer feedback on tools and processes, identifying improvements to enhance operational efficiency. * Participate in on … networking concepts (e.g., DNS, DHCP, VLANs, and firewalls) and storage systems. * Familiarity with virtualization platforms such as VMware, Citrix, or Hyper-V. * Experience with IT monitoring tools and incident management processes. * Exposure to cloud-based platforms (AWS, Azure, or GCP) is a plus. * Certifications like MCSE, ITIL, or similar are highly desirable. Key Attributes: * Strong problem-solving skills with More ❯

Team Manager to take the reins of a high-performing support team delivering end-to-end user and infrastructure support across secure enterprise environments. This role blends service desk management, stakeholder collaboration, and technical team leadership across a wide-ranging infrastructure stack. It's an ideal opportunity for an experienced senior engineer or team lead ready to move into … a people-focused management role-without losing touch with the technical heartbeat of the organisation. You'll lead an 11-strong team of 1st, 2nd, and 3rd Line Engineers, manage KPIs and workflows, and shape team development while supporting internal improvement and automation initiatives using tools like Microsoft Service Center and SCOM. Key Responsibilities • Lead and develop a diverse … workflows, enforcing SLAs and KPIs • Drive automation through ITSM tooling and continuous improvement initiatives • Represent the team in Change Advisory Boards and incident escalation reviews • Coordinate software release and patch management cycles • Track performance metrics, write management reports, and participate in recruitment and staff development Key Skills & Expertise • Proven experience in IT support and infrastructure environments • Familiarity More ❯

SLAs) and key performance indicators (KPIs) to maintain high-quality support standards. Create and update processes and instructions for the team. Design and implement automation workflows to streamline incident management, request fulfillment, and repetitive tasks using ITSM tools such as Microsoft Service Center Service Manager. Manage service management, performance/people management, communication, and recruitment activities. Manage … incidents to resolution in collaboration with third parties, keeping records updated according to agreed work instructions. Escalate when necessary. Support and participate in all Change Management Activities, updating changes upon completion. Participate as a member of the Change Advisory Board (CAB). Coordinate software deployments as part of Release Management. Manage service requests that have been escalated from the … 2nd Line. Manage OS and application patching as part of Patch Management. Generate and analyze reports using SCOM, SQL, ePo, and Excel. Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux More ❯

Microsoft SCSM. • Oversee team performance, recruitment, and staff development activities. • Coordinate with third-party vendors and internal teams to resolve issues and manage escalations. • Participate in Change and Release Management processes and act as a CAB member. • Monitor patch management, software deployments, and reporting using SCOM, SQL, ePo, and Excel. Your Experience: We're looking for a More ❯

Microsoft SCSM. • Oversee team performance, recruitment, and staff development activities. • Coordinate with third-party vendors and internal teams to resolve issues and manage escalations. • Participate in Change and Release Management processes and act as a CAB member. • Monitor patch management, software deployments, and reporting using SCOM, SQL, ePo, and Excel. Your Experience: We're looking for a More ❯

subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct Problem Management of repeat incidents affecting business services Experience with incident management systems, identify incident trends and gather relevant information systematically to troubleshoot and resolve issues Strong analytical, problem solving … application packaging. Demonstrate extensive experience working as a cloud/infrastructure engineer/senior engineer or in similar IT roles. Extensive experience working with common Microsoft technologies such as patch management, mobile device management and monitoring systems. Extensive experience working with Windows desktop, including all levels of troubleshooting. Extensive experience working with cloud, server, desktop, network and … of tools that provide MFA, DLP, proxy services, encryption, event logging and alerting. Demonstrate examples of similar successful positions in the past. Be highly collaborative with the current team, management structure and business leaders. Demonstrate a very high level of customer service and empathy to the customer issues. Worked in the insurance or financial services sector previously. Demonstrate a More ❯

Shared Services Directorate, you will be responsible for designing, configuring, testing, deploying, and supporting desktop technologies in a distributed, Cloud First environment. The post holder will lead vulnerability and patch management, build and deploy software packages to workstations, resolve complex IT incidents, fulfill service requests, deliver technical work packages, automate and optimize support practices, and provide exceptional service … significant technical experience supporting Microsoft and Cloud technologies within a 2nd or 3rd line (or 2.5 line) role, in a customer-service focused environment, ideally from a pensions, asset management, or investment background. You should have experience providing technical support for solutions across PPF's IT products and services portfolio. Proficiency in EUC support and maintenance covering Azure, M365 … Teams, Endpoint Manager, PowerShell Scripting, PowerAutomate, Power BI, including Vulnerability, Information Security & Compliance Management, SFTP, 3rd Party Applications, and Diagnostic and Remediation Tools is required. An inquisitive mindset and mentoring experience to facilitate knowledge transfer to less experienced colleagues are a plus. Sound like you? Apply now . In return, we offer a challenging role within a supportive environment More ❯

policies. Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf Pro MDM management with configuration profiles to ensure consistent user experience and adhere to industry-led security protocols and standards. Automation & Scripting: Develop, implement, and maintain advanced automation workflows and scripts Programmatically … create and modify property list (.plist) files and work with JSON syntax to augment Jamf Pro data management workflows. Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks. Software Deployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications. Manage and maintain enterprise macOS images, service … packs, and updates, including quality control, testing, and verification. Develop and implement efficient patch management strategies for operating systems and applications. Troubleshooting & Support Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems. Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and More ❯

policies. Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf Pro MDM management with configuration profiles to ensure consistent user experience and adhere to industry-led security protocols and standards. Automation & Scripting: Develop, implement, and maintain advanced automation workflows and scripts Programmatically … create and modify property list (.plist) files and work with JSON syntax to augment Jamf Pro data management workflows. Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks. Software Deployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications. Manage and maintain enterprise macOS images, service … packs, and updates, including quality control, testing, and verification. Develop and implement efficient patch management strategies for operating systems and applications. Troubleshooting & Support Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems. Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and More ❯

policies. Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf Pro MDM management with configuration profiles to ensure consistent user experience and adhere to industry-led security protocols and standards. Automation & Scripting: Develop, implement, and maintain advanced automation workflows and scripts Programmatically … create and modify property list (.plist) files and work with JSON syntax to augment Jamf Pro data management workflows. Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks. Software Deployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications. Manage and maintain enterprise macOS images, service … packs, and updates, including quality control, testing, and verification. Develop and implement efficient patch management strategies for operating systems and applications. Troubleshooting & Support Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems. Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and More ❯

policies. Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf Pro MDM management with configuration profiles to ensure consistent user experience and adhere to industry-led security protocols and standards. Automation & Scripting: Develop, implement, and maintain advanced automation workflows and scripts Programmatically … create and modify property list (.plist) files and work with JSON syntax to augment Jamf Pro data management workflows. Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks. Software Deployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications. Manage and maintain enterprise macOS images, service … packs, and updates, including quality control, testing, and verification. Develop and implement efficient patch management strategies for operating systems and applications. Troubleshooting & Support Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems. Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and More ❯

policies. Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf Pro MDM management with configuration profiles to ensure consistent user experience and adhere to industry-led security protocols and standards. Automation & Scripting: Develop, implement, and maintain advanced automation workflows and scripts Programmatically … create and modify property list (.plist) files and work with JSON syntax to augment Jamf Pro data management workflows. Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks. Software Deployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications. Manage and maintain enterprise macOS images, service … packs, and updates, including quality control, testing, and verification. Develop and implement efficient patch management strategies for operating systems and applications. Troubleshooting & Support Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems. Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and More ❯

is installed, licenced, up to date and available to appropriate users in a timely manner Create user accounts, manage permissions, and disable accounts in line with company requirements Assist patch management, investigate and repair any failures Support new & existing server/cloud-based enterprise applications, desktop applications and mobile applications Configure and setup workstations to the company specifications More ❯