Service Desk Manager
- Hiring Organisation
- Candour Solutions Limited
- Location
- Altrincham, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
experienced technical professional who is ready to take the next step into senior management. The role will combine technical leadership, service delivery, people management, customer engagement and pre-sales support. Responsibilities Lead and develop the technical team, including recruitment, mentoring and performance management. Oversee day-to-day service … technical discussions around solutions, projects and ongoing customer requirements. Monitor performance metrics and identify opportunities to improve processes and service quality. Work with senior management on future team structure, recruitment and technical development. Essential Skills & Experience Experience managing an IT support/technical team. Strong background in IT service ...