5 of 5 Performance Improvement Jobs in the North West

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across a Service Desk Ideally, a … Desk? Do you have a track record of pushing through change and making improvements? Some of the Key Responsibilities: Lead and manage the Service Desk team, ensuring staff development & performance improvement across the team Oversee the daily operations of the service desk to ensure timely resolution of incidents, problems, requests, and change-related activities. Drive improvements to the … best practices for incident management. Analysing feedback, where the backlogs occur, change management data to identify trends & recurring issues, and identify areas for service and change management improvement. Regular performance reports to senior management, highlighting success but also areas for improvement. Lead initiatives to enhance efficiency across the service desk team Own the incident and problem management process, ensuring More ❯

Manager Location: South Manchester (3 Days Onsite) Contract: Type: 6-12 Months The Role As a IT Vendor Manager, you’ll play a critical role in driving value and performance from the client’s key technology suppliers. You’ll ensure that supplier relationships are strategically managed, contracts deliver maximum benefit, and service performance remains high. You’ll collaborate … closely with Service Operations, Procurement, Product Owners, and senior stakeholders to deliver outstanding results across a portfolio of critical suppliers. Key Responsibilities Lead the strategy and agenda for the performance management of Tier 1 and critical system vendors. Conduct formal vendor reviews and ensure performance is measured through KPIs, SLAs, and strategic assessments. Build and maintain strong, collaborative … relationships with key suppliers and stakeholders. Monitor, analyse, and challenge vendor performance to drive continual improvement. Develop and implement strategies to address underperformance and ensure compliance with contractual terms. Identify opportunities to enhance service delivery and achieve better value for money. Support the selection, evaluation, and onboarding of new suppliers in line with technology and business goals. Collaborate across More ❯

testing and release. Share technical knowledge across the team and contribute to upskilling initiatives. Ensure architectural decisions align with governance, compliance, and security standards. Identify opportunities for process and performance improvement. Take ownership of specific technical areas, supporting the Engineering Manager and Principal Engineer where required. Champion clean, maintainable code and promote quality through mentoring and review. Skills & Experience … and experience with containerised environments (e.g., Kubernetes) Comfortable working independently and taking ownership of deliverables in a fast-paced environment What's in It for You Competitive salary and performance incentives Flexible working arrangements Private healthcare coverage Generous pension contribution Annual leave package with additional wellbeing days Employee discounts and wellbeing initiatives Apply now More ❯