2 of 2 Performance Management Jobs in Bracknell

+ up to 5% bonus Clearance: Must hold active SC clearance at the point of starting Are you an experienced IT leader ready to take on a people-first management role in a fast-paced, customer-focused environment? This is a fantastic opportunity to lead a team of 11 skilled professionals ranging from junior support engineers to senior network … and infrastructure specialists. In this position, you’ll be responsible for managing day-to-day team operations, performance, and development—not hands-on technical work. You'll work closely with internal stakeholders and customers to ensure the delivery of high-quality support services across 1st, 2nd, and 3rd line functions. What You’ll Be Doing: Leading a diverse team … of support and infrastructure engineers, overseeing workload distribution, performance, and development Managing service performance, workflow allocation, and absence reporting Acting as a liaison between technical teams and senior leadership, providing clear updates and performance insights Assisting in customer communications and supporting leadership on performance-related reviews Collaborating closely with software support and delivery teams during deployments More ❯

looking for a people-first leader who can guide, mentor, and inspire a team of 11 Support and Infrastructure Engineers-ranging from junior to senior level-while driving high performance and operational excellence. The Role As Technical Team Manager, your focus is leadership, not hands-on tech. You'll be the go-to for performance management, workflow … but your strength lies in managing people, processes, and outcomes. What You'll Do Lead and manage a technical team (Support Engineers, Infrastructure & Network Engineers) Oversee workflow, absence, and performance management Report on team performance and present insights to senior leadership Coordinate closely with software delivery teams on deployments Act as the escalation point for customer issues … and team challenges Drive a culture of continuous improvement and career development What You'll Need Proven experience managing technical teams (5+ people ideally) Strong background in performance management and reporting Knowledge of IT infrastructure (Windows OS, Active Directory, Exchange, VMware, etc.) Understanding of networking concepts (Cisco/Juniper devices) Experience collaborating with software teams or deployments Highly More ❯