Customer Enablement Manager
- Hiring Organisation
- LexisNexis Risk Solutions
- Location
- Cardiff, Wales, United Kingdom
partnership with Product, Engineering, and Sales to ensure customer‐ready launches. Lead, coach, and develop a team of Customer Enablement Specialists, setting clear objectives, performance expectations, and development plans. Partner closely with Sales and Customer Support to improve handovers, reduce repeat issues, increase self‐service adoption, and support renewals. … optimise programmes and inform product and process improvements. Requirements: Proven experience leading customer enablement, customer success, training, or onboarding teams Demonstrate exceptional people management skills, including coaching, performance management, and team development Excellent written and verbal communication skills, with the ability to influence senior stakeholders and cross ...