8 Performance Management Jobs in South Wales

On site office parking Main Responsibilities: 2+ years' experience working with Fire Alarms, Intruder Alarms, Access Control & CCTV Developing and tracking budgets Perform risk management to minimize project risks Performance management within the Fire and Security Industry Meeting with clients for detailed ordering briefs and comprehensive project … and long-term solutions Knowledge and experience: 2+ years' experience working with Fire Alarms, Intruder Alarms, Access Control & CCTV Proven track record in project management in the Fire and Security Industry Excellent written and verbal communication with clients and colleagues Excellent organizational skills with attention to detail and multitasking … a must Strong knowledge of Microsoft Office Project Management Professional (PMP)/PRINCE II certification is a plus If you live locally and already hold the relevant experience as a Project Manager, then please apply now. If your application is successful a 4way member will be in touch. Project more »

necessary training for staff is in place and managed. To be successful: You will be an excellent planner and problem solver, ideally with relevant management experience. You will lead a team of Duty Managers spread over a large geographical area focused on providing a 24/7 365 day … and customer complaints. Maintain responsibility for performing all duties in compliance with UKAS regulations. What you will need: Degree level qualification or equivalent in management discipline, or appropriate experience (not less than 5 years’ operating at this level). Suitable experience and/or process knowledge within a manufacturing … which has had a strong client focus. Performance Management skills. Strong leadership, interpersonal, communication, team working and motivational skills Experience in managing a field-based work force. Ability to communicate effectively, negotiate and network through highly developed written, oral and presentation skills. Good sound knowledge of, and approach more »

quality. Support the implementation of strategic initiatives at service and sector level. Manage the delivery of work through proactive involvement where appropriate and through performance management of personnel to ensure work is completed in a timely manner to a high quality standard. Provide leadership to the staff, where … and Safety and Quality Assurance. Ensure compliance with the client's corporate governance procedures where applicable. Achieve all objectives as required by the annual performance review process. Develop our business; networking and developing client relationships. Demonstrate a commitment to continuing professional development and continuous improvement. Work to deadlines set … and mentor the team to work effectively in a dynamic environment. Demonstrate a high degree of integrity. Qualifications & Skills: Ideally degree qualified: construction, cost management, engineering, quantity surveying or other RICS accredited degree. MRICS/other equivalent qualification or experience. Strong core technical skills. Strong interpersonal and team building more »

provide best in class customer service in the most efficient manner . Youll manage and protect Service Level targets by providing first class intraday management and analysis of customer contact behaviour, forecast variances and manage on the day and short-term schedule changes and shift slides. What Have You … Done Before? What Do You Need to Demonstrate? Interested applicants will have experience of contact centre real time & intraday performance management, good working knowledge of a WFM tool and experience of creating and presenting performance reports and dashboards. In addition to the relevant experience & tech skills, youll … change embracing environment where youre able to make a tangible contribution in developing the Real Time processes. Key Skills & Experience Will Include Real Time Management within a multi-channel contact centre (voice/social media/LiveChat) Experience with WFM tools and, ideally, intermediate level Excel abilities. Experience of more »

and implement service desk policies, procedures, to optimize service delivery and ensure adherence to ITIL processes and procedures. You shall also monitor service desk performance metrics, analyse trends in IT, and identify areas for improvement to enhance service levels across the company You will be managing a team of … service desk analysts and ensuring all tasks are delegated on a daily basis. This role is 70% management and 30% technical. You will be the first point of contact for any queries or incidents this also includes responding to any incidents via phone, email, visits, or through the internal … monitoring systems. As the Service Desk Team Leader you will coach & mentor the team and produce performance management plans for the service desk team members. My client is looking for an IT Service Desk Manager and is paying a starting salary of between £35,000 - £40,000 + more »

tasks with minimal supervision. Develop our business; networking and developing client relationships. Support the delivery of work through proactive involvement where appropriate and through performance management of personnel to ensure work is completed in a timely manner to a high-quality standard. Provide services in compliance with the more »

market share of company offerings & collections services To lead, develop and manage the Service Delivery team all who work remotely throughout UK - optimising individual performance towards agreed goals and objectives with the aim of providing an elevated level of service to clients. Responsibility for the development, performance, and … delivery of the internal and external customer support for the organisation Take accountability for service delivery performance, meeting customer expectations, and driving future demand. Maintain customer relationships, while improving response and delivery times Create and present regular reports to Senior Management Resolve any service problems and customer complaints. … Identify customer trends and help develop strategies to reduce the query rates. Manage key performance indicators to grow the overall competency base within the team. Skills: Successful track record of operating at middle to senior management level within the service sector environment. Keen focus on operational metrics Can more »

Role Invoice Releasing Team Manager Caerphilly Competitive salary and additional benefits Great hours in a full time, permanent position Experience with invoices and Credit Management? We have the perfect career for you! Are you looking for a career with a market leading company? Do you have experience in a … Credit Management environment? Have you gained working knowledge with Invoicing/Invoice Releasing? Looking for a Team Management position in a friendly, supportive environment? If you answered Yes to the above, weve got exciting news for you! An excellent managerial opportunity has arisen at phs Group within the … accounts. Ensuring the team and workloads are effectively managed during planned (holidays) and unplanned (sickness) periods. Effectively managing all aspects of the team, including performance, attendance, and active performance management. Supporting and developing your team through ones to ones, personal development, coaching and training, alongside celebrating success! The more »