Compliance QA Analyst
- Hiring Organisation
- Evolution Money
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
Company Policies. Complete monitoring to variable targets on a regular basis, recording all documentation and MI accurately. Collaborate with the 1st line QA and performance management teams to produce and deliver agent feedback, positive and negative. Assist in training and coaching agents, where required. Undertake assigned Compliance & Oversight … accurate, concise and appropriate. Qualifications (additional) Intelligent, articulate and persuasive, able to communicate compliance concepts to technical and non-technical staff. Excellent time management and the ability to manage changing priorities and deadlines. Excellent communication and organisational skills. Experience of providing feedback and coaching in a constructive manner. Able ...