1 to 25 of 33 Performance Management Jobs in the North West

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … to ensure that all programmes are delivered in line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. … Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … to ensure that all programmes are delivered in line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. … Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … to ensure that all programmes are delivered in line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. … Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement More ❯

Apply today and help us shape the future of business connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures … performance metrics are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an ambassador … for TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuous improvement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report, requires More ❯

Apply today and help us shape the future of business connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures … performance metrics are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an ambassador … for TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuous improvement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report, requires More ❯

forward, to give Vaultex cutting edge in the industry. Furthermore, the role will be responsible for the BI employees within the team from a management and performance perspective. The BI Lead will oversee and drive the teams deliveries, along with ensuring a high level of stability and service … CD solutions to support continuous delivery of software through development, test and production environments Spearhead engagement between business stakeholders and the BI function Line Management of the BI team members Personal development (new technologies, performance management) Knowledge, skills and experience required: Responsible for the design & implementation of … retrieval Implement data governance and security measures to ensure compliance as agreed with data architecture Monitor and optimise data workflows and processes to improve performance, reliability, and efficiency Identify and evaluate new technologies, tools, and frameworks to enhance data infrastructure and drive innovation Collaborate with cross-functional teams to More ❯

is to provide support to our Lead Developers with data, reporting and insight that supports both the creation of robust resource plans and effective performance management within the Operation. This support to the operational team will largely be driven through the production of bespoke data, insight and analysis. … operational teams. The support to our call centres and operations is through daily and weekly reporting at a client/site level on operational performance including; Call queue performance Staffing and adherence performance Shrinkage and absence analysis Early Life and Glide Path performance Agent KPIs and … and all other measures bespoke to the client requirements. This is a key role in being able to highlight areas of opportunity within the performance of the team as a whole by providing agreed KPI’s in a timely manner with supporting commentary and insight. Key Stakeholders: Operational Team More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … a really exciting time to join and this role offers lots of opportunity for personal and professional development! Roles and Responsibilities: Campaign Strategy and Management: Support the agencys integrated approach to Paid Social and creative, ensuring a forward-thinking, holistic, seamless, and future-facing offer. Manage team and client More ❯

Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client … services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. … to make certain that all company Health and Safety policies and procedures are adhered to * Lead and be responsible for the day to day management and supervision of the FM colleagues including managing absence and planning cover * Interface with the TSMs and Technical SMEs for support, standards and process More ❯

practice systems lifecycle processes Providing leadership, guidance and coaching to other team members, sharing knowledge, expertise and best practice Providing overall team leadership and management, including responsibilities for task management and prioritisation, performance management, staff development and support, cost control and technical quality Your skills and … or in a similar engineering or technology focussed industry Ability to effectively research system design data and apply to complex problems Crew systems, thermal management/environmental control systems, electrical power generation and distribution, flying controls, propulsion integration, actuation systems including electrical, and systems health management Vehicle control … as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject More ❯

company procedures. Coach staff on standard testing and evaluation processes to ensure best practice for product testing and validation are embedded. Day to Day management of the following activities: Raw material, In-process and finished goods testing in Quality Control Laboratory. Management of consumables and materials used in … to the QC laboratory for all internal and external audits. - Implement and drive adherence to all local, corporate and industry procedures (for example risk management, FMEA, HS&E, COSHH/Chemical Handling, regulatory, quality). General Contribute to cross-functional teams for part or full projects, changes or other … of a team to achieve results. Ability to manage their own time and workload and to work independently using their own initiative (Excellent time-management) Team performance management on regular basis Credo Values: Integrity & Credo Based Actions. Customer Focus: Results & Performance Driven & Sense of Urgency Talent More ❯

the worlds largest payments platform for virtual cards. Weve engineered connectivity to over 80 of the worlds best commercial card partners, over 400 travel management companies and over 150 travel technology partners. Every day, our team members work together to make it easier for travellers to connect with people … a rigorous transformation program whereby the platform-as-a-service (PaaS) provider ServiceNow has been implemented along with a suite of processes, policies and performance management reporting which still needs to be fully embedded and further optimised. The successful candidate will be responsible for administrating the ServiceNow platform … processes and how to use ServiceNow.They will also focus on managing a continuous improvement program for the team, that enables managers to optimise the performance of their retrospective teams as well as the service we offer internally and to customers. ServiceNow systems management administer the system, identify opportunities More ❯

of the time, meeting up with the team in the Central Manchester office once a week. About you: You have strong team leadership/management skills including performance management, mentoring, 1-2-1s, developing others, code reviews You have strong technical skills and indepth experience with … have experience of defining and successfully implementing web development strategy You have a good knowledge of TDD practices You have advanced communication, collaboration, stakeholder management and leadership skills Apply now to find out more about this Lead Front End Developer (TypeScript Angular SaaS) opportunity. At Client Server we believe More ❯

Sales Manager - Asset Management (Hybrid) In support of a Manchester based, yet globally positioned and dynamic Asset Performance Management consultancy firm that specialises in providing software tools and tailored consulting service solutions to businesses looking to optimise their operations and improve their bottom line, we are seeking … determine their needs, identify solutions, and present them with product and service offerings. You will work closely with their marketing team, technical staff, and management to ensure customer satisfaction and growth. RESPONSIBILITIES - Engage with potential customers to identify their needs and provide solutions - Develop and maintain relationships with customers … Attend industry events and conferences to represent our client and their products REQUIREMENTS - Have a basic understanding of software and service capabilities within asset management - Minimum of 3 years' experience in a pre-sales or sales role - Knowledge of operations and maintenance practices, preferably in the process industries - Have More ❯

deliver Technical Strategy in line with group strategic direction Develop high level problem solving capability and facilitation skills throughout the function (to include crisis management) Responsible for creating Continuous Improvement culture and improvement opportunities for self and team Creates high performance by role modelling commitment to Operational Performance Management Systems principles Accountable for implementation and overall governance of end to end Quality Management System Looks and encourages others to find and reduce waste, in all its forms, in everything that we do Encourages others to seek out improvements within the workplace and convert to own …/Quality Manager experience at a Senior level Relevant knowledge and experience in a similar FMCG role is desirable Excellent communication, influencing and stakeholder management skills A good technical knowledge of supermarkets food safety requirements plus a working knowledge of their systems Strong problem solving and root cause analysis More ❯

team at Stockport NHS FT as we continue to develop our data warehouse and Tableau business intelligence visualisations, transforming data into intelligence to support performance management, effective decision making, and service improvement. Your expertise in the post of Advanced Information Analyst will be important to support operational transformation More ❯

team. In this role, you'll be working closely with experienced colleagues and clients to support the implementation of Business Intelligence (BI) and Corporate Performance Management (CPM) solutions. Don't worry - full training and mentoring will be provided. You'll gradually learn how to build data models, dashboards … to client feedback and help shape improvements Learn and grow your product knowledge through hands-on experience and structured training Requirements A degree in Management Information Systems, Computer Science, Mathematics, Economics, Business, Accounting or a related field Some experience with or interest in multi-dimensional systems (e.g. Oracle Essbase … and verbal) A team player with an eagerness to learn, a proactive attitude, and great attention to detail Benefits Competitive salary 30 days holiday Performance-related bonus Company pension scheme Flexible working options Fast career progression in a growing, meritocratic environment Access to learning & development opportunities (e.g. courses and More ❯

recruiter about the options for this particular role. Salary: £47,683+ depending on experience What you'll be doing: You will lead the project management of engineering Through Life Support Services for the Dreadnought programme, which will involve travelling to different sites i.e. Prestwick and Barrow Manage complex stakeholder … interfaces across different sectors You will report on performance for the whole service broken down by contract for Key KPIs and provide inputs to monthly programme review You'll collate commentary of Spend vs Progress in support of Project Controller led spend reviews Ensure that the project has a … robust Estimate at Completion (EAC) based on cumulative performance against your baseline plan Create, manage and maintain accurate level 2 plans/schedules for all contracted work Provide SME advice to estimates including maintaining generic service cost metrics or bottoms up detail estimates for bespoke tasks as required, in More ❯

is critical to our future success. Your goal will be to provide access to all data sources, empowering all the senior members of the management team, with insight and overviews of the current data but also develop their ability to gain their own insight from the data provided. You … teams truly understand what great looks like with data lead insight. Gaining insight into marketing activities and linking with web traffic, leads and sales. Performance management insight – analysing opportunities and results. Financial insight and analysis to measure overall business performance. Working with external data to deliver competitor/ More ❯

services with business needs, managing key business applications (including vendor relationships), and driving technological innovation. Experience with ERP systems, SAP, Dynamics or similar Warehouse Management Solutions within a logistics environment is highly desirable. The position offers a salary of up to £60,000 plus a company car and bonus … growth and enhance operational efficiency. Change Enablement: Support the business in effectively managing the transition and adoption of new technologies and associated process changes. Performance Management: Track, analyse, and report on the performance of IT services and projects, driving a culture of continuous improvement through data-driven … insights. What's on Offer: Competitive salary of up to £60,000 per annum, commensurate with experience. Company car. Performance-related bonus. Hybrid working model, offering a balance of 3 days in the office and 2 days remote working. Significant opportunities for professional development and ongoing career advancement within More ❯

services with business needs, managing key business applications (including vendor relationships), and driving technological innovation. Experience with ERP systems, SAP, Dynamics or similar Warehouse Management Solutions within a logistics environment is highly desirable. The position offers a salary of up to £60,000 plus a company car and bonus … growth and enhance operational efficiency. Change Enablement: Support the business in effectively managing the transition and adoption of new technologies and associated process changes. Performance Management: Track, analyse, and report on the performance of IT services and projects, driving a culture of continuous improvement through data-driven … insights. What's on Offer: Competitive salary of up to £60,000 per annum, commensurate with experience. Company car. Performance-related bonus. Hybrid working model, offering a balance of 3 days in the office and 2 days remote working. Significant opportunities for professional development and ongoing career advancement within More ❯

on a monthly and quarterly basis Report into the KSA/Tornado Project control Lead to give an integrated view of contracts Financial Control: Management of Financial Baseline Change control through Project Control System with quarterly restatements through Contract Status Report process Performance Management: completion of packs … for cost and ops meetings monthly and quarterly with the KPI/PI measures defined across all Customer Contracts Risk and Opportunity Management: monthly meetings and updates to the relevant databases, support to contract meetings and updates provided to PM Scheduling: Update to the monthly schedules as required, or … other supporting information Your skills and experiences: Essential: A good understanding of project control capabilities Proficient in Microsoft Packages, specifically Excel Experience with budget management Desirable: Resource coordination experience Experience using COBRA, COMPASS and JIRA Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance More ❯

hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Excellent at building Relationships and Stakeholder Management Leadership and People Manager skills Excellent attention to detail. What this role is all about: Quality Assurance (QA) is a key first line control that … by closely monitoring individual Quality Consultant KPIs, whilst also effectively managing resource demands by balancing budget and business requirements. Key Actions Day-to-day management of a team of Senior Quality Consultants (SQCs) and Quality Consultants (QCs) potentially across both Stockport and Bournemouth sites (with possible travel in line … in a relevant environment (ideally QA). Experience of managing teams against various KPIs and metrics to ensure targets are met (and any subsequent performance management when not). Knowledge and understanding of relevant regulatory requirements and frameworks. Ability to interpret data relating to business performance and More ❯

for overseeing the delivery of professional services to customers overseeing the field service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per … week working from our office in Congleton. Job Responsibilities: Customer Relationship Management: Serve as the main point of contact between the company and back-to-base customers for service-related matters. Build and maintain strong relationships with customers to ensure satisfaction and retention. Act as a trusted advisor, understanding … customer needs and ensuring services are delivered to meet those needs. Service Delivery Management: Oversee the delivery of professional services, ensuring that all projects are completed on time as scheduled, within scope, and within budget. Monitor the quality of service provided, ensuring high standards are met. Manage multiple projects More ❯

could be the ideal role for you. Key responsibilities: Lead end-to-end procurement processes, including market analysis, supplier engagement, contract negotiations, and supplier performance management Collaborate closely with internal stakeholders to align procurement strategies with the company's broader digital transformation agenda Gain significant exposure to senior … leadership, influencing decision-making and driving key initiatives Leading contract negotiations and ensuring supplier performance meets quality, cost, and service expectations Contributing to a procurement function that is integral to the business's £multi-billion transformation This role offers exciting career growth opportunities within a fast-paced, forward-thinking More ❯