13 of 13 Performance Management Jobs in the North West

roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data … Business Systems Manager, Platform Manager Applications Manager, Platform Team Lead, Senior Platform Support, or Modern Workplace Lead capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience implementing and managing ...

roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data … Business Systems Manager, Platform Manager Applications Manager, Platform Team Lead, Senior Platform Support, or Modern Workplace Lead capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience implementing and managing ...

responsible for driving new business revenue, coaching BDMs to success, and building a winning sales culture. If you're someone who thrives on performance, enjoys developing people, and knows how to turn pipeline into results, this role offers the chance to make a real impact. You'll be joining … exceptional careers. Key Responsibilities Lead, motivate and develop a high performing team of Business Development Managers focused on winning new SME clients Drive team performance against new business revenue targets Coach and support BDMs through the full sales cycle: prospecting, discovery, pitching and closing Run regular sales training, call ...

responsible for driving new business revenue, coaching BDMs to success, and building a winning sales culture. If you're someone who thrives on performance, enjoys developing people, and knows how to turn pipeline into results, this role offers the chance to make a real impact. You'll be joining … exceptional careers. Key Responsibilities Lead, motivate and develop a high performing team of Business Development Managers focused on winning new SME clients Drive team performance against new business revenue targets Coach and support BDMs through the full sales cycle: prospecting, discovery, pitching and closing Run regular sales training, call ...

ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide … travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer focus, excellent stakeholder management skills, and a proven track record of delivering high-quality IT services within a structured service management environment. Key responsibilities: Manage and support ...

Business Development Managers (BDMs) in a fast-growing B2B SaaS environment. This is a hands-on leadership role where you'll drive new business performance, coach high-energy sales professionals, and build a culture focused on exceeding targets. What You'll Do Lead, motivate and develop a team … BDMs focused on new business acquisition Drive daily, weekly and monthly revenue and activity targets Deliver 1:1s, coaching sessions and performance reviews Support your team in winning and closing high-value deals Analyse sales performance and implement action plans to improve results Ensure CRM accuracy and pipeline ...

join a forward-thinking organisation delivering impactful, enterprise-scale solutions. This is a key role combining hands-on engineering, technical leadership, and team management, ideal for someone passionate about building high-quality Dynamics platforms. Working in a fully remote environment, you'll play a central role in shaping Dynamics … standards Identify and escalate technical risks, constraints, and platform limitations Support and guide teams on integration patterns and data interactions Line manage engineers, including performance management, mentoring, and feedback Collaborate with business stakeholders, delivery teams, and third parties Contribute to delivery within Agile teams using Azure DevOps ...

system to support delivery of reform, overseeing planning, investment and reconfiguration of services, supporting innovation and ensuring effective regional leadership strategy and talent pipelines. Performance management and oversight of commissioners and providers, holistic oversight of performance in line with national frameworks, including understanding board and leadership capability ...

will ensure all customer interactions are resolved efficiently and to a high standard, balancing quality, productivity, and compliance. Main Responsibilities to Include: Leadership & People Management Lead, motivate, and develop a high-performing customer communications team Provide coaching, regular feedback, and structured performance management Conduct 1:1s, reviews … internal processes Oversee complaint handling and response quality Monitor quality assurance outcomes and identify improvement opportunities Ensure all activity meets audit and compliance standards Performance & Continuous Improvement Manage KPIs across quality, productivity, and customer outcomes Use MI, QA insights, and feedback to drive improvements Monitor workloads, volumes, and service ...

role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations … monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational ...

role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations … monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational ...

effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each … Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer Service Advisors Daily/weekly/monthly reporting to Operations ...

vendors to deliver high-quality, scalable systems. This is a hybrid role in the truest sense. Youll be: Leading and developing engineers through mentoring, performance managementand coaching Driving technical and architectural direction alongside senior stakeholders Challenging decisions made by internal teams and third-party vendors Improving operational excellence, from … monitoring and incident management to system reliability Supporting both legacy transformation and new product development Youll play a key role in reducing reliance on third-party vendors and building stronger internal engineering capability. What youll bring A background in software engineering (.NET) with the ability to engage in technical ...