1 to 25 of 36 Performance Management Jobs in the North West

Ingenuity provides an integrating operating environment that enables brands to intelligently optimise the entire commerce lifecycle from browsing and checkout to AI inventory management and forecasting, automated fulfilment, carrier control, and customer experience. The platform comprises: THG Fulfil: The fulfilment operating system for global ecommerce. Delivered via a proprietary … expertise in building and scaling brands, THG Ingenuity is uniquely positioned to bring pertinent, pragmatic, and global know-how across all aspects of commerce. Performance Marketing Manager (B2B) Manchester | Full-time, office-based (5 days per week) We are looking for a commercially minded Performance MarketingManager ...

directly. About the job you’re considering The SIAM Service Request Lead is accountable for leading and governing the end-to-end Service Request Management process across a complex multi-supplier environment. The role is responsible for ensuring that service requests are managed effectively, fulfilled within agreed service levels … drives process adherence, and ensures consistent delivery of high-quality services across the service ecosystem. The role is responsible for monitoring and reporting on performance, managing supplier accountability, identifying risks and opportunities, and implementing improvements to enhance efficiency and effectiveness. Through strong governance, stakeholder engagement, supplier performance management ...

Group, ensuring the consistent, safe, and high-quality provision of digital services across all hospital sites. The post holder is accountable for the performance and continuous improvement of enterprise IT Service Management (ITSM) aligned to ITIL, ensuring digital services are resilient, responsive, and clinically safe, directly supporting patient … multi-site environment. The role operates at Group level within the Technology portfolio, leading large, multi-disciplinary teams and holding responsibility for service governance, performance and service transformation. The post holder will define and implement service delivery strategies aligned to the Group Digital Services Target Operating Model, ensuring ...

join a business experiencing significant growth and transformation, where you'll play a key role in helping shape commercial operations, supplier governance, contract management, and business processes. Working closely with senior stakeholders across the organisation, you'll be responsible for ensuring commercial agreements, supplier relationships, and operational controls … commercial contracts, supplier agreements, and associated governance activities. Develop and maintain strong relationships with suppliers, partners, and internal stakeholders. Support contract negotiations, renewals, and performance reviews. Monitor supplier performance, service delivery, and contractual obligations. Identify, assess, and mitigate commercial, contractual, and operational risks. Establish and enhance commercial processes ...

Software Development Manager to join our engineering department and lead the team responsible for our customer-facing products. In this role, you’ll drive performance, support personal development, and foster a culture of innovation within a dynamic, fast-paced environment. Key Responsibilities Performance Management Set clear, measurable … sustainable long-term engineering performance. Provide regular, constructive feedback and coaching to help developers overcome challenges and achieve their objectives. Implement and improve transparent performance management processes to encourage accountability across teams. People Management Lead and line manage a section of the engineering department, focusing on both ...

responsible for driving new business revenue, coaching BDMs to success, and building a winning sales culture. If you're someone who thrives on performance, enjoys developing people, and knows how to turn pipeline into results, this role offers the chance to make a real impact. You'll be joining … exceptional careers. Key Responsibilities Lead, motivate and develop a high performing team of Business Development Managers focused on winning new SME clients Drive team performance against new business revenue targets Coach and support BDMs through the full sales cycle: prospecting, discovery, pitching and closing Run regular sales training, call ...

Leadership and Development: Lead, mentor and support software developers, fostering a positive, collaborative and high-performing team environment. Conduct regular one-to-one meetings, performance reviews and career development discussions. Establish clear individual objectives and expectations aligned with departmental priorities. Identify development opportunities, support career progression and address performance challenges constructively. Promote employee engagement, wellbeing and a culture of continuous learning. Team Performance and Coordination: Ensure development teams remain aligned with agreed priorities, commitments and business objectives. Monitor progress against planned activities, proactively identifying risks, dependencies and potential obstacles. Facilitate effective communication and collaboration between developers, technical ...

secure digital services. The post holder will be accountable for the development and delivery of technology strategy, enterprise technology standards, architecture, technology operations, service management, cloud platforms, infrastructure, end user computing, network services and technology resilience. Working as a key member of the Technology senior leadership team, the post … decisions through clear articulation of risk, opportunity and value. The role requires confident leadership across infrastructure modernisation, cloud adoption, legacy reduction and technical debt management, while maintaining patient safety and business continuity. The Deputy Director will be expected to embed consistent Group standards, architectures and ways of working, reducing ...

Scientists, Machine Learning Engineers and Data Governance specialists, you will play a pivotal role in transforming complex data into actionable insights that drive business performance and strategic decision-making.Working closely with senior leaders, operational teams and Directors, you will develop and deliver insight strategies, establish governance frameworks, oversee advanced … value.Just some of your day-to-day responsibilities will includ e:Leadership & Team DevelopmentBusiness Intelligence Managers lead and inspire multidisciplinary teams, creating a high-performance culture focused on collaboration, innovation and continuous improvement. You'll coach and develop specialist teams while ensuring resources are prioritised effectively to deliver organisational ...

Responsibilities: Lead, mentor, and develop a team of sales professionals to achieve and revenue and growth objectives. Establish and manage to clear goals, performance metrics, to foster a high-performance culture. Provide strategic guidance in deal structuring, customer engagement, and contract negotiations. Promote a collaborative and results-oriented … with senior government stakeholders, procurement officials, and key decision-makers. Leverage partnerships with technology vendors and industry associations to strengthen market positioning. Financial & Business Performance Management: Assume responsibility for meeting revenue, margin, and pipeline targets. Deliver precise sales forecasts, pipeline analyses, and financial performance reports. Ensure effective ...

will model future trial activity and demand, identify trends, inequalities, risks and capacity constraints, and translate findings into practical recommendations. This will support research performance, workforce and resource planning, patient recruitment, the national 150-day site set-up target, and improved diversity and inclusivity in research participation. The successful … Python, TSQL, data modelling and visualisation. They will work autonomously and collaboratively, manage complex projects, maintain clear technical documentation, support safe change management, and ensure solutions comply with NHS data, information governance, security and quality standards. The role also includes providing technical guidance and line management support ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … based at any National Highways office location across the UK, with some travel to attend team meetings. Responsible for the operational performance of one or more roadside technology types. For this role it will primarily be Speed Enforcements (HADECs). Analysing the performance, controlling the risks ...

possible. The Head of Platforms is responsible for defining and delivering the enterprise platform strategy and ensuring the effective operation, security, resilience and lifecycle management of technology platforms. The role provides leadership across cloud, infrastructure, networking, identity, end user computing and core technology services, ensuring platforms remain secure, compliant … platform capabilities, ensuring investment decisions deliver measurable business value and support strategic objectives. Platform Operations & ServiceEnablement Provide senior accountability for the operation and performance of enterprise technology platforms. Ensure platform services remain secure, available, compliant and fit for purpose through effective operational management and engineering oversight. Lead ...

senior in-country technology leader, establishing governance frameworks, KPIs, and delivery processes that connect regional priorities to global strategy. Manage vendor performance, contracts, and service delivery, representing Fanatics International in partner and stakeholder engagements across the UK. Build and develop a high-performing UK-based technical team spanning infrastructure … UK. Ownership & Execution (Determined & Relentless Mindset) Own full accountability for supply chain technology teams and systems, driving delivery against agreed timelines, budgets, and performance targets. Establish and manage delivery frameworks, KPIs, and governance processes to ensure consistent, measurable outcomes across all UK technology programs. Oversee cybersecurity posture and compliance ...

environments. - Provisioning and configuration of new virtual machines, servers, services and supporting infrastructure. - Deployment and configuration of applications and infrastructure components. - Monitoring the health, performance, availability and security of production and internal systems. - Investigating and resolving infrastructure incidents, performance issues and system failures. - Designing and implementing appropriate monitoring … Systems Administration - Strong professional experience administering Linux server environments in production. - Strong understanding of Linux system administration, including: users and permissions system services package management networking storage and filesystems scheduled tasks logging performance management troubleshooting. - Experience provisioning and configuring servers and virtual machines from initial deployment through ...

business by leading and developing this growth CoE (consisting of modern data platform and lakehouse, data engineering and integration, data governance, quality and lifecycle management, analytics and business intelligence, and applied AI and agentic solutions that provide the foundations for businesses to make trusted, data-driven decisions) Proactively drive … considering resource requirements and constraints. Develop market insights and competitive intelligence in collaboration with the Solution Sales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Data & AI team. Own the senior relationship with Microsoft and other ...

professionals, driving revenue growth and ensuring we're delivering exceptional results for our customers. We're looking for someone who can balance strong commercial performance with genuine people leadership – someone who doesn't just manage targets but inspires their team to achieve them. 🌟 What You'll Be Doing Leading … Developing Your Team Lead, motivate and develop a team of Inside Sales Account Development Executives. Create a positive, high-performance sales culture built on accountability, collaboration and continuous improvement. Deliver regular 1-to-1s, coaching sessions, call reviews and performance feedback. Identify development opportunities and support individual career ...

senior in-country technology leader, establishing governance frameworks, KPIs, and delivery processes that connect regional priorities to global strategy. Manage vendor performance, contracts, and service delivery, representing Fanatics International in partner and stakeholder engagements across the UK. Build and develop a high-performing UK-based technical team spanning infrastructure … UK. Ownership & Execution (Determined & Relentless Mindset) Own full accountability for supply chain technology teams and systems, driving delivery against agreed timelines, budgets, and performance targets. Establish and manage delivery frameworks, KPIs, and governance processes to ensure consistent, measurable outcomes across all UK technology programs. Oversee cybersecurity posture and compliance ...

exceptional customer outcomes while improving efficiency, scalability, and business performance. You will have accountability for the operational capabilities that support CX teams, including Workforce Management, Quality Assurance, Knowledge Management, Training, and CX Project Management. You will build and evolve the operating model, processes, and insights required to enable … aligned to business priorities and customer needs. Develop and execute operational strategies, frameworks, and processes that enable CX teams to scale effectively. Own operational performance management, establishing meaningful metrics, reporting, and insights to drive accountability and decision making. Partner with CX Analytics to build dashboards and reporting that ...

project including an international user community. * Ensure compliance with relevant nuclear and cyber security standards, which could include: -ISO/IEC 27001 (Cyber Security Management) -UK NIS 18 regulations -NCSC guidance -NIST SP 800 Series -Codes and Standards for the Cyber Security of AI (2025) - DSIT -NR Security Assessment … Assurance Framework for the SMR project. * Collaborate with engineering, IT, and regulatory teams to integrate cyber security into system design and delivery. Key Stakeholder Management * Provide specialist advice to the project on all matters concerning cyber security and assurance. * Manage and oversee the internal relationships with security stakeholders. Leading ...

Reporting and Continual Service Improvement). Ensure high-quality support for the Trust's Digital estate, systems and services, and device lifecycle/asset management across a regional multi-site Mental Health Trust. Main duties of the job Service Delivery & Operations Lead 1st and 2nd line support and field … resolution against SLAs/OLAs. Act as, or appoint, Major Incident Manager, coordinating stakeholders and overseeing clear communication and post-incident reviews. Monitor performance (SLAs, MTTA, MTTR, backlog, CSAT) and drive continual service improvement through data insights. Stakeholder Engagement & Customer Experience Act as key liaison for service delivery across ...

University of Salfords Digital Services department is seeking an experienced IT Vendor & Supplier Relationship Manager to lead the management of our technology suppliers, contracts and commercial relationships. The successful candidate will combine strong commercial and negotiation skills with experience of supplier management, contracts, Statements of Work and procurement … achieve the best value and outcomes from our technology partners. You will work closely with Digital & IT, Procurement, Finance and Legal to manage supplier performance, support contract development and negotiations, plan renewals and identify commercial risks and opportunities. This role is ideal for a proactive, relationship-focused professional ...

Reporting and Continual Service Improvement). Ensure high‐quality support for the Trust’s Digital estate, systems and services, and device lifecycle/asset management across a regional multi‐site Mental Health Trust. Main duties of the job Service Delivery & Operations Lead 1st and 2nd line support and field … resolution against SLAs/OLAs. Act as, or appoint, Major Incident Manager, coordinating stakeholders and overseeing clear communication and post‐incident reviews. Monitor performance (SLAs, MTTA, MTTR, backlog, CSAT) and drive continual service improvement through data insights. Stakeholder Engagement & Customer Experience Act as key liaison for service delivery across ...

documented and compliant.* Own the day-to-day leadership, coaching and development of the Data Engineering team within the Global Data Office — supporting recruitment, performance management, skills growth and the adoption of engineering best practices.* Work closely with Data Office leadership to define engineering strategy, support delivery planning … build a high-performing, collaborative engineering culture across a geographically dispersed team.* Monitor and tune data jobs for performance, scalability and cost; embed data validation, logging and monitoring to catch issues early and keep the platform reliable. **Key Requirements** * Experience in data engineering, including designing and delivering data lake ...

aligned with the needs of a carrier grade telecom environment. Oversee the development and maintenance of automated test frameworks and environments supporting functional, performance, and resilience testing of voice platforms. Set clear engineering standards and practices covering software quality, test automation, CI/CD, monitoring, and operational readiness. Work … delivery plans. Experience working with distributed or microservice‐based systems in a production environment. Experience using tools such as Jira and Confluence for delivery management and documentation. Strong understanding of software quality practices, including testing strategies, CI/CD pipelines, and operational readiness. Experience working closely with infrastructure, automation ...