1 to 25 of 54 Performance Management Jobs in the North of England

Service Delivery Manager Wigan or Worcester £50,000 - £65,000, £6,600 car allowance + other excellent benefits ?Do you have at least 7 years experience in contract and performance management within a complex logistics or delivery partner environment? ?Are you a collaborative leader who builds strong relationships and fosters continuous improvement across third-party networks? ?Do you … supportive and collaborative environment. Youll lead the operational and financial delivery of our Delivery Partners, ensuring services are consistently delivered to the highest standards and aligned with contractual and performance expectations. Youll support and develop partners to be flexible and high performing, using regular reviews and innovative approaches to overcome challenges and drive improvement. Youll work closely with internal … providers in a fast-moving environment. Youll bring experience managing high-value contracts or delivery operations, ideally in the £10-20 million range, with a strong grasp of commercial performance and financial accountability. Experience in freight, courier, or warehouse operations will be particularly well suited to this role. If you're ready to make a difference in a fast More ❯

product development environment. The Product Engineering Manager influences both the success of their team and the wider engineering organisation, drawing on a deep understanding of modern software delivery and management practices and a proven record of delivering complex products successfully. The Product Engineering Manager is a people-first leader with an empathetic, principle-centred approach, promoting engineering excellence with … and accountability. This is a critical role within the company, ensuring the delivery of outstanding products and services to GeoLocs clients. The Product Engineering Manager is also accountable for performance management within the engineering community—rewarding high achievement while identifying and addressing areas for improvement. What it's like working at mkodo ✨ 📝 What You'll Be Doing... Accountable … milestone dates and the contribution they need to make to hit them. Identifying and removing issues and keeping the team moving towards hitting milestone dates. Providing leadership, direction, and performance management to a team of Software Engineers, fostering excellence in delivery. Ensuring the team is focused on high value work. Communicate progress and achievements to all levels, including More ❯

product development environment. The Product Engineering Manager influences both the success of their team and the wider engineering organisation, drawing on a deep understanding of modern software delivery and management practices and a proven record of delivering complex products successfully. The Product Engineering Manager is a people-first leader with an empathetic, principle-centred approach, promoting engineering excellence with … and accountability. This is a critical role within the company, ensuring the delivery of outstanding products and services to GeoLocs clients. The Product Engineering Manager is also accountable for performance management within the engineering community—rewarding high achievement while identifying and addressing areas for improvement. What it's like working at mkodo ✨ 📝 What You'll Be Doing... Accountable … milestone dates and the contribution they need to make to hit them. Identifying and removing issues and keeping the team moving towards hitting milestone dates. Providing leadership, direction, and performance management to a team of Software Engineers, fostering excellence in delivery. Ensuring the team is focused on high value work. Communicate progress and achievements to all levels, including More ❯

looking for a Development Technology HR Business Partner (HRBP) If you're ready to tap into your consulting skills and genuinely partner with our Tech leaders to drive talent, performance, and culture, then let the good times BUBBLE ! What You'll Be Doing As our Dev Tech HRBP, you'll be a strategic and truly supportive partner to managers … Dev Tech department. Your main function is to collaborate closely with leaders to understand their challenges and aspirations, providing expert HR guidance and bespoke solutions to drive a high-performance culture. Strategic Partnership: Act as the key HR point of contact for Tech leadership, proactively understanding their business priorities and talent needs. Talent & Acquisition Support: Work with our recruitment … team and managers to develop effective recruitment strategies for technical roles, ensuring we attract and retain top-tier talent that complements our existing teams. Performance Management: Drive and support the performance cycle, providing expert guidance on goal setting and constructive feedback mechanisms specifically tailored for technical teams, helping them to unlock potential . Organisational Design & Development: Advise More ❯

Job summary Workforce Systems Lead , Band 6 The postholder is the lead specialist and systems expert, responsible for the operational management of the Electronic Staff Record (ESR) system and associated interfaces. You will provide leadership, training and development of the team responsible for the maintenance and development of the system. A requirement of the role is to ensure regular … of the working week. Main duties of the job In support of the above, the postholder will also support the day to day prioritising, co-ordination and line management of the ESR Team, ensuring the most efficient use of resources and building resilience to enable the team to deliver a proactive service that can adapt to the needs of … graduate diploma level or equivalent relevant experience, ideally in a numerate subject. Evidence of continuous professional development. Desirable Qualification or training in recognised statistical techniques. Prince 2/project. management Membership of appropriate professional body. Experience Essential Experience of planning and organisation of activities and programmes that support change and drive improvement Ability to make decisions and influence others More ❯

projects while working with one of the leading planning and analytics platform, Board. Tasks Advise our retail clients on the implementation and enhancement of Board solutions for merchandising, planning & performance management Analyse retail business processes (e.g. category management, assortment planning, pricing) and translate them into smart, technology-driven solutions Facilitate client workshops, develop concepts, and implement them … consultant Passion for retail & technology some experience with BI, planning or analytics solutions is a plus, but not a must Solid understanding of retail KPIs and processes (e.g. sales performance, stock management, assortment performance) Strong communication skills, team spirit, and willingness to take on responsibility Analytical mindset with the ability to turn complex topics into practical solutions … Board and other tools Benefits Exciting projects with leading retail companies Fast personal and professional development opportunities Flexible working: modern remote and office models Attractive benefits: 30 days holiday, performance-related bonus, company pension scheme Training & certifications around Board, BI and consulting A supportive, open-minded team that values collaboration and growth Sounds like your next career move? We More ❯

Project Management Business Partner Location: Broughton (onsite requirement) Hours: 35 per week (4.5 days, flexible between 7am-7pm) Pay: £29.18/hr PAYE | £39.04/hr Umbrella Security Clearance: BPSS+ (completed by Airbus Security) IR35: Inside About the Role Join our professional Project Management team, supporting the Single Aisle Wing Value Stream Management (VSM) programme. You'll … play a pivotal role in driving best practice project management governance, methods, and tools across a dynamic workstream, reporting to the Head of VSM, Project Team, or PM Office. This is a fantastic opportunity to make a real impact on ramp-up governance and key enablement projects, while developing your skills in a collaborative and forward-thinking environment. What … You'll Be Doing Championing project management expertise and ensuring robust governance and practices are applied across the VSM team. Working closely with project leaders and teams, providing coaching, awareness sessions, and constructive challenge to embed best practice. Shaping project management methods and tools to suit the needs of each project or activity. Supporting efficient communication and stakeholder More ❯

Workday Adaptive Planning Manager - Manchester/Hybrid (Workday Adaptive Planning Manager, EPM Manager, Enterprise Performance Management, Workday Adaptive, Adaptive Planning, Planning, Budgeting, Forecasting, Finance, Workday Adaptive Planning Manager, EPM Manager) Our client is a global innovator and world leader with one of the most recognisable names within technology. They are looking for an experienced Workday Adaptive Planning Manager … grow the company's EPM practice both internally and externally. The successful candidate will have strong application knowledge of Workday Adaptive Planning technology and data implementation, possess excellent stakeholder management skills and the knowledge/experience of consulting to design/deliver technology solutions that support driving a client's strategy. Relevant finance qualifications, such as ACA, CIMA, ACCA … Salary: £75k - £95k + Pension + Benefits To apply for this position please send your CV to Nathan Warner at Noir Consulting. (Workday Adaptive Planning Manager, EPM Manager, Enterprise Performance Management, Workday Adaptive, Adaptive Planning, Planning, Budgeting, Forecasting, Finance, Workday Adaptive Planning Manager, EPM Manager) NOIRUKTECHREC NOIRUKREC More ❯

expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change Management and Strategy Where you are the Client Lead, you will be accountable for understanding the holistic view of all agreed client deliverables … and owning client relationships from a delivery perspective including but not limited to: Using problem-solving skills to develop creative solutions to meet the challenges our client is facing Management of key stakeholder relationships, project meetings/working groups, steering meetings and Quarterly Business Reviews (where appropriate) Pack preparation including content creation for key meetings (meeting minutes/outputs … deliverable wherever possible Understanding Business Cases and being able to interrogate/question results, drawing on the insights on the project scope and objectives Conducting detailed planning and ongoing management of the project plan to deliver the client’s requirements within the agreed timeframe Proactively identifying, communicating and problem solving to mitigate client delivery risks and issues Ensuring resource More ❯

who bring fresh perspectives to our evolving workplace. You'll provide expert advice, guidance, and coaching to our managers across a range of HR matters, including: Employee relations Absence management, performance management, investigations, disciplinaries, grievances. Strategic support Assisting HR Business Partners with key change projects. Compliance & policy updates Ensuring HR practices align with legislation and best practice. More ❯

you could be working on a wide range of projects including: Designing and implementing customer service transformation strategies: Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, automation, and analytics to enhance service delivery, customer experience, and operational … skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory role, with a focus on service transformation, customer experience, or operational excellence. Exposure to industry knowledge of the dynamics/trends across a particular industry or … delivering end-to-end service transformation projects, from assessment and design to implementation and change management. Familiarity with service-oriented technologies such as CRM, contact centre solutions, field service management, and automation tools. A track record of working in mixed teams, getting the best results from stakeholders, colleagues and third parties. Experience working in Digital IT with a strong More ❯

Manager Location: South Manchester (3 Days Onsite) Contract: Type: 6-12 Months The Role As a IT Vendor Manager, you’ll play a critical role in driving value and performance from the client’s key technology suppliers. You’ll ensure that supplier relationships are strategically managed, contracts deliver maximum benefit, and service performance remains high. You’ll collaborate … closely with Service Operations, Procurement, Product Owners, and senior stakeholders to deliver outstanding results across a portfolio of critical suppliers. Key Responsibilities Lead the strategy and agenda for the performance management of Tier 1 and critical system vendors. Conduct formal vendor reviews and ensure performance is measured through KPIs, SLAs, and strategic assessments. Build and maintain strong … collaborative relationships with key suppliers and stakeholders. Monitor, analyse, and challenge vendor performance to drive continual improvement. Develop and implement strategies to address underperformance and ensure compliance with contractual terms. Identify opportunities to enhance service delivery and achieve better value for money. Support the selection, evaluation, and onboarding of new suppliers in line with technology and business goals. Collaborate More ❯

NAVs, and SLPs, external partners who play a pivotal role in infrastructure growth across Yorkshire. You will drive strategic improvements across customer experience, operational efficiency, technical delivery, and commercial performance, ensuring regulatory compliance, consistent service outcomes, and a collaborative partnership model that supports sustainable housing development. This role requires you to build and lead a high-performing operational team … offering meets and exceeds expectations in an evolving and highly regulated environment. What skills & qualifications are we looking for? Educated to degree level/or substantial experience in senior management and leadership roles within complex customer centric environments. In-depth knowledge of the water industry, with a strong preference for experience in Developer Services or regulated customer service environments. … redesign within a regulated utility or similar sector. Strong leadership credentials with a proven track record in managing and developing large, diverse teams. Capable of setting strategic direction, managing performance, and addressing underperformance effectively. Excellent leadership and team management capability, including coaching, performance management, and change leadership. Resourceful and resilient, with a relentless focus on delivering More ❯

programme strategy and set up, programme/portfolio delivery, capability and digital transformation, and assurance reviews. Contribute to client projects including development of engagement plans, production of deliverables, change management activities, and workshop/meeting facilitation across a wide range of propositions, including: Operating Model design and implementation Project Controls Transformation Programme Governance Project Management Office setup and … maintenance Capability Development Digital Transformation Support progress reporting, risk management and financial controls in relation to the programme or workstream. Support the growth of client relationships, identifying new opportunities within both existing and new clients, and supporting proposals to win work. Support the development of our propositions, solutions and methods, and industry points of view. Connect to your skills … Defence, Security and Justice. Demonstrable experience of delivering on projects associated with programmes through either working for an organisation operating in one of the above sectors, or for a management consulting or professional services firm. Commercial awareness around infrastructure ownership and project delivery (e.g. supply chain challenges, risks and controls, incentivisation) and engagement management (including bidding, performance More ❯

firm’s core practice areas by: Managing the legal technology support service provided by our team of technologists Providing technical expertise on complex legal matters and client solutions Line management of our team of technologists Collaborating with senior members of IDT and other senior legal and business stakeholders regarding their legal technology support needs Delivering the firm’s legal … The Team The IDT team is a central part of a wider transformation function with responsibilities for legal teams across EMEA and works in close collaboration with Legal Project Management team (LPM), the Legal Services Team (LST) in Newcastle, the Digital Solutions team (DS), IT and the Knowledge Management team (KM). The goals of the broader transformation … function are to improve: (i) the lawyer experience (LX); (ii) the client experience (CX); and (iii) financial performance of the firm. This is done by identifying opportunities to support, and deliver innovative solutions, using technology, and new ways of working. Key Responsibilities Matter and client support Serve as a front door for our technology capabilities. Manage capacity and triage More ❯

Prestigious opportunity with a Global market Leader for a Product Owner for our Document Management Solutions. Dedicated to a pioneering technology team, we are inviting you to join our success story. This is a hybrid role based in our Liverpool office 2-3 days a week. As our Product Owner for iManage, you will be responsible for:- Acting as … the SME for iManage DMS Ensuring the iManage product delivers maximum value to the business, enabling document lifecycle efficiency across the organisation Owning the vendor relationships, including performance management Maintaining a deep understanding of the product roadmaps and relevant features, and ensuring alignment with our strategic goals Developing a sound knowledge of application integration points to support interoperability … across systems If you possess a combination of some of the following skills, then LETS TALK! Experience as a Product Owner and lifecycle management for iManage DMS Product management expertise - roadmap alignment and stakeholder engagement across multiple business functions Vendor and contract management - managing SLAs and escalations and relationships Stakeholder Management Driving user adoption and developing More ❯

Copilot and other AI driven tools, pushing the boundaries of whats possible in local government intelligence. The role will include: Providing support to colleagues working on strategic and operational performance management, identifying where performance insights can inform business decisions, and drive improvement. Working with teams of data developers and analysts to support the delivery of Business Intelligence More ❯

business, responsible for ensuring the platform and its supporting systems remain secure, robust, and continually evolving. While managing infrastructure is a key aspect, this is not simply an Azure management role. You’ll play a leading part in the development and continuous improvement of the proprietary SaaS platform, guiding both infrastructure and application teams to deliver functional enhancements, integrations … and performance improvements. You’ll lead, collaborate and work closely with software developers, hands-on where necessary, performing code reviews, shaping development standards, and steering system architecture decisions that directly support customer success. Working with clients and internal teams, you’ll ensure that system enhancements and deployments align precisely with customer needs, improving reliability and deepening adoption. This is … a leadership role with both strategic and hands-on responsibility. You will ensure resilience across the full software and infrastructure estate, maintain consistent delivery of the work and asset management platform, and provide bandwidth for the Operations Director to focus on further growth The appointee will manage technical teams, guide clients through implementation and onboarding, and safeguard compliance, security More ❯

business, responsible for ensuring the platform and its supporting systems remain secure, robust, and continually evolving. While managing infrastructure is a key aspect, this is not simply an Azure management role. You’ll play a leading part in the development and continuous improvement of the proprietary SaaS platform, guiding both infrastructure and application teams to deliver functional enhancements, integrations … and performance improvements. You’ll lead, collaborate and work closely with software developers, hands-on where necessary, performing code reviews, shaping development standards, and steering system architecture decisions that directly support customer success. Working with clients and internal teams, you’ll ensure that system enhancements and deployments align precisely with customer needs, improving reliability and deepening adoption. This is … a leadership role with both strategic and hands-on responsibility. You will ensure resilience across the full software and infrastructure estate, maintain consistent delivery of the work and asset management platform, and provide bandwidth for the Operations Director to focus on further growth The appointee will manage technical teams, guide clients through implementation and onboarding, and safeguard compliance, security More ❯

Liaise with Head of Franchising, all members of the Franchise Support Team, IT Director and IT team, and Employees at all levels within the Company to continually improve business performance and achieve Company objectives External Customers (where applicable) Qualifications: Core Full Driving Licence Highly IT proficient English and Mathematics to GCSE standard Experience: Core Demonstrable experience in operating a … range of IT systems in a commercial environment A confident individual who can influence at all levels An analytical thinker Communication - interpersonal skills, and relationship management is key to this role, therefore strong presentation skills are essential The ability to demonstrate good problem-solving skills and plan effective contingencies and solutions Strong relationship builder with the ability to build … strong relationships with both internal and external stakeholders Passionate about customer experience improvement and innovation Good at cultivating and delivering upon working relationships Knowledge and understanding of project management and implementation Desirable Knowledge of Transport Management Systems and Networks Experience in a field-based training role Performance Management Responsibilities: The following are to be monitored via More ❯

in the creation and promotion of new products or services aligned with strategic objectives. Active participation in professional technology communities and sharing insights on industry trends. Previous experience in performance management, including setting objectives and leading performance reviews. Reference: AMC/RHU/PPA #ryhu More ❯

range: £24,000 - £30,000 per annum per annum DOE?+ benefits Location: Remote within the UK Our Team An amazing opportunity for someone to join our Customer Operations - Performance Insight team, primarily specialising in understanding performance, monitoring trends, strategy, and benchmarking. If you are self-motivated, enthusiastic and ready to make a real difference to a successful … and go-getting team then we are looking for you! The successful candidate will support a team of Analysts and Specialists in building, maintaining, improving and publishing key performance related reporting. You'll be accountable for actioning administrative related jobs surrounding tools, models and reports owned by the team, ensuring our customers are set up for success and able … required amendments to them accurately and in line with our governance policies. This is a fantastic opportunity for someone to take a first step in to the world of performance insight, with scope to learn and develop analytical and reporting skills along the way. What you'll be doing... Supporting in the build, testing, maintenance and improvement of key More ❯

and fit for purpose. The scoping, development, design and adaptation of datasets, intelligence and system development relating to ASF and undertaking further research where necessary. Testing and implementation of management and data systems to support the management of ASF including: data sharing/protection, performance management and reporting and development of claims and payment systems linked More ❯

team researches and delivers high-calibre multi-language Text-to-Speech technology, leading to voice quality and accuracy. Responsibilities Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality Support hiring and training of new Associates Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data … on a periodic basis Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies Track quality and utilization metrics File and track tickets, following up on blocks to productivity Provide regular, formal & informal … as Kaizen, six sigma, or lean Communicate effectively in English Basic Qualifications Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management Proficiency verbal and written communication skills in English Experience in understanding performance metrics and developing them to measure progress against key performance indicators Preferred Qualifications Experience with More ❯

data-driven insights that empower our revenue generating organisation. This role will be responsible for building and maturing our BI capabilities, with a strong focus on market intelligence, robust performance management metrics, sophisticated reporting and analysis, and the continuous refinement and enablement of our data processes and systems. You will be a key partner to various departments, including … tools. Evaluate and recommend new AI/ML technologies and approaches to enhance our predictive capabilities and drive competitive advantage. Define, develop, and maintain a comprehensive suite of key performance indicators (KPIs) and metrics across critical business functions (Sales, Marketing, Customer Success, etc.). Oversee the generation of regular and ad-hoc reports for various business units, ensuring accuracy … timeliness, and clarity. Conduct deep-dive analyses to uncover root causes of performance fluctuations, identify correlations, and predict future trends. Present complex analytical findings in an understandable and actionable manner to non-technical audiences. Act as a primary liaison between technical data teams and business stakeholders, translating business requirements into technical specifications and vice versa. Manage multiple projects simultaneously More ❯