2 of 2 Performance Metrics Jobs in Gloucestershire

adjust stock allocations, managing reorder points, and ensuring stock availability supports sales targets while controlling costs. Commercial Management of Vendors: o Drive commercial performance of vendor relationships by negotiating pricing, margins, rebates, and promotional incentives to maximise profitability and competitive positioning in the AV market.o Conduct regular commercial reviews … with vendors, addressing performance metrics, resolving disputes, and identifying opportunities for co-funded initiatives like joint marketing or exclusive deals. Internal Promotion and Sales Enablement: o Develop and deliver training programs, resources, and updates to the sales team on current and new vendors, including product features, competitive advantages ...

Responsibilities Service Delivery Oversee the day-to-day delivery of managed services across multiple customer accounts. Monitor workloads, ticket volumes, ageing requests, and SLA performance to identify trends, risks, and opportunities for improvement. Ensure consistent, high-quality service delivery across the customer portfolio. Act as the primary escalation point … resolution and communicating effectively with stakeholders. Team Leadership Lead, mentor, and develop a team of technical engineers through regular one-to-one meetings, coaching, performance reviews, and development planning. Foster a collaborative, high-performing team culture focused on customer success and continuous improvement. Manage team performance, providing constructive ...