1 to 25 of 35 Performance Metrics Jobs in the North West

Medical, and Marketing. The role is central to the effective functioning of Corporate Marketing, providing the team with the platform integration, resourcing visibility and performance insight required to plan and deliver on strategic goals with confidence. What You'll Do Operational excellence and process management Develop a culture … with digital specialists, creatives and senior stakeholders across the business. Balance competing operational demands while maintaining consistency and reliability across the team's systems. Performance, metrics, and reporting Manage and optimize metrics and ROI reporting for Marketing projects, including LinkedIn performance, paid campaigns, internal comms ...

contractual obligations.Oversee configuration audits, data quality reviews, and compliance activities, ensuring risks, discrepancies, and control weaknesses are identified and addressed.Produce and present SACM reporting, performance metrics, and management information, providing insights to support operational governance, risk management, and decision-making.Drive continual improvement initiatives to enhance CMDB accuracy, asset … visibility, process maturity, and supplier performance, contributing to improved service resilience and operational effectiveness across the SIAM ecosystem.You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built ...

dedicated to the delivery of Fibre to the Premises (FTTP) services across the Openreach network. This department is focused on managing “On the Day” performance and driving completion through a structured 5-day retain model, ensuring all work is proactively monitored, progressed, and completed within agreed timescales. The team … from start to finish. The role requires proactive management of workflows, close coordination with field teams, and a strong focus on achieving service and performance targets. ________________________________________ KEY ROLES AND RESPONSIBILITIES Allocate work to engineers and field teams to maximise productivity and efficiency Manage and prioritise ...

will be expected to challenge existing processes, identify opportunities for improvement and implement practical solutions that reduce ticket volumes, improve resolution times, strengthen SLA performance and ultimately improve the experience for both IT teams and end users. Key Responsibilities Lead the end-to-end transformation of the Service Desk … ticket backlogs while establishing sustainable processes to prevent them from returning. Review Service Desk workloads, operating practices and resource utilisation to improve team performance and reduce burnout. Help rebuild team morale by creating clearer processes, responsibilities, performance measures and development pathways. Transform the support model for Head Office ...

continuous improvement. The Role You will: Own product analytics across key customer growth and revenue journeys. Analyse acquisition, conversion, activation, engagement, and retention performance to identify opportunities for improvement. Design, execute, and evaluate A/B and multivariate experiments to optimise the user experience. Define tracking requirements, success metrics … Amplitude, Mixpanel, Segment, or equivalent tools. Strong knowledge of experimentation methodologies, including A/B testing and statistical analysis. Excellent understanding of product performance metrics, including conversion, activation, engagement, retention, and churn. The ability to communicate complex findings clearly to both technical and non-technical audiences. A proactive ...

commercially focused pricing and underwriting recommendations. This is a great opportunity for someone who enjoys getting beyond the numbers - understanding what is driving portfolio performance, challenging assumptions and using data to influence real commercial decisions. The business is entrepreneurial, agile and focused on making a positive impact across … analytics within the UK insurance market A strong understanding of commercial insurance, including the policy lifecycle, insurer/intermediary value chain and key performance metrics Experience developing robust pricing models using large and complex datasets Advanced Python, SQL and Excel skills, alongside experience with R, SAS or similar ...

solutions meet the defined user stories and acceptance criteria, and deliver a high-quality user experience.Perform data analysis on product usage, user behaviour, and performance metrics to identify trends, patterns, and insights that inform product iterations, feature prioritisation, and strategic decision-making.Provide ongoing support and guidance ...

service standards and contractual requirements. Working closely with operational managers, engineers and key stakeholders Dealing with complaints resolution Managing workflows, resolving escalated issues, monitoring performance and implementing Monitoring service delivery performance against KPIs and SLAs Managing quotations, work in progress and commercial administration processes The Housing Service Delivery … Knowledge of social housing repairs, maintenance or facilities management operations Experience handling customer complaints and service escalations Strong commercial awareness and understanding of operational performance metrics Advanced Excel and reporting skills Desirable Experience would include: Social housing or housing association maintenance contracts Reactive maintenance and planned preventative maintenance ...

experiences worldwide, including strategic partner events and Fever Originals.Lead multi-channel digital marketing campaigns across Meta (primary), Google, TikTok, and emerging platforms, ensuring consistent performance and strong ROI.Work closely with the Business Strategy and Growth Marketing teams to analyze performance, identify opportunities, and define strategies that maximize regional … digital entertainment marketing.Role based in Madrid.Who You Are8+ years of experience in digital and growth marketing, with deep expertise in Meta and strong performance across Google, TikTok, and other paid digital channels.Demonstrated ability to design and execute large-scale marketing strategies with measurable business impact.Highly analytical mindset, with strong ...

Investigate and resolve cash, securities and reconciliation exceptions. Support FX conversion processes and client account management activities. Produce and analyse operational management information and performance metrics. Contribute to process improvement, operational efficiency and regulatory change initiatives. Build strong relationships with both internal and external stakeholders to deliver a high ...

standards and data quality requirements are consistently applied. Identify gaps in ownership, reporting, evidence, and accountability. Reporting & GovernanceProduce regular security incident reports, dashboards, and performance metrics. Monitor: Incident volumesResolution performanceSLA complianceEscalation trendsProvide reporting and updates into governance meetings and operational review forums. Essential Skills & ExperienceExperience within cyber security, service ...

difference. What you'll do The Operational Reporting Manager leads the delivery, governance and strategic evolution of reporting, dashboards and workflow solutions that underpin performance across Consumer Operations. The role enables insight driven decision making, strengthens regulatory and compliance outputs, and ensures operational leaders have the data, tools … workflow and operational data solutions, ensuring they are robust, scalable and aligned to the organisation's data infrastructure. Lead the development of digital performance dashboards, analysing channel containment and customer behaviour across IVR, chatbot and online self serve journeys. Manage the production of complaints and compliance reporting, ensuring outputs ...

combine technical leadership, service delivery, people management, customer engagement and pre-sales support. Responsibilities Lead and develop the technical team, including recruitment, mentoring and performance management. Oversee day-to-day service delivery, ensuring customer expectations and SLAs are consistently met. Manage team workloads and resource allocation across support … requirements. Act as a senior escalation point for complex technical and customer issues. Support technical discussions around solutions, projects and ongoing customer requirements. Monitor performance metrics and identify opportunities to improve processes and service quality. Work with senior management on future team structure, recruitment and technical development. Essential ...

lead in investigating major delivery and organisational challenges, defining the long-term roadmap for how large-scale programs are executed.Oversee the health and performance of delivery across a portfolio of projects, finding ways to transform business operations through superior agile logic and lean processes.Lead high-level workshops with executive … seeing the big picture and guiding how large, complex organisations handle delivery-led change and digital transformation.Proven track record of using delivery data, performance metrics, and research insights to influence the strategic decisions of top-level executive leaders.Extensive experience guiding the best ways to define and document delivery ...

develop and optimise advanced SOAR playbooks and automated workflows. Act as the technical authority for security automation, orchestration and analytics. Produce system analytics and performance metrics to validate automation effectiveness. Develop and implement new security use cases to enhance SOC efficiency and reduce response times. Ensure all changes … Strong scripting and automation skills, ideally with Python, alongside experience with Java, Perl or C++. Experience creating dashboards, analytics and reporting to demonstrate automation performance and effectiveness. Ability to influence technical direction and provide strategic guidance to engineering teams. Critical National Infrastructure (CNI) or regulated industry experience. Knowledge ...

data reviews and audits• Ensure appropriate process controls are in place to maintain compliance with risk frameworks• Develop data quality dashboards, scorecards and performance metrics to monitor accuracy and support continuous improvementWhat you’ll bringWe’re committed to making our roles as accessible as possible, so we only … want this to be a place where you can thrive, so you’ll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Access to a subsidised onsite ...

making effective use of AI tools. Work with Data Engineers to design scalable data pipelines and infrastructure to support AI applications. Set and monitor performance metrics for AI systems, Agents, and the overall Agentic AI system to ensure ongoing improvements. Lead and organise cross-functional teams ...

design, live operations and data science; mobile game experience Experienced Manager and mentor of people Previous experience working as a Data Scientist Experience driving performance metrics across teams Influence with examples of data-based decision-making Must have the passion, the guile to sell your ideas and influence ...

Insight: Stay ahead of industry trends and regulatory changes (like PSD3) to ensure Ryft remains compliant and competitive. Product Success: Define and track key performance metrics to measure the impact of new features and inform future iterations. Experience & Skills Required Fintech/Payments Background: Proven experience managing ...

high-performing sales team, recruiting, coaching and driving a culture of accountability, excellence and continuous improvement.* Develop scalable sales processes, forecasting, pipeline governance and performance metrics to deliver predictable, sustainable growth.* Build trusted relationships with senior finance, procurement and treasury stakeholders, positioning the business as a strategic payments ...

architectural deep dives alongside your team. Managing team operational cadences , including conducting structured 1:1s, building individual professional development plans, and tracking team performance metrics. Driving strategic Go-To-Market (GTM) initiatives and business operationalization to expand our global footprint and deliver measurable revenue growth over the next ...

sessions, and architectural deep dives alongside your team.Managing team operational cadences, including conducting structured 1:1s, building individual professional development plans, and tracking team performance metrics.Driving strategic Go-To-Market (GTM) initiatives and business operationalization to expand our global footprint and deliver measurable revenue growth over the next ...

interfaces that bring the Sports Platform to life. This involves delivering seamless live event streaming, intuitive geo-location flows, and real-time notifications. High-performance frontends are built in React, focusing on rendering efficiency and state management to ensure a lightning-fast, flawless user experience across web and mobile … this role, you will work alongside experienced engineers to build and maintain complex frontend architectures, contribute to real-time notification features, and optimise UI performance under heavy data loads. We look for developers who are eager to learn, comfortable picking up new technologies, and passionate about crafting intuitive user ...

report operational problems and delays while escalating complex issues to senior management. Resolve EU/UK delivery issues, track delayed vehicles, and improve service performance metrics. Timely tracking of delayed vehicles into the site. Maintaining inbound service levels for EU/UK deliveries. Reducing the number and recurrence ...

report operational problems and delays while escalating complex issues to senior management. Resolve EU/UK delivery issues, track delayed vehicles, and improve service performance metrics. Timely tracking of delayed vehicles into the site. Maintaining inbound service levels for EU/UK deliveries. Reducing the number and recurrence ...