Performance Metrics Jobs in the North West

1 to 25 of 67 Performance Metrics Jobs in the North West

Senior Site Reliability Engineer

Manchester, United Kingdom
S&P Global, Inc
The Team: This position offers significant potential to help shape the future direction of DevOps and your own career. The team is responsible for ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, all of which runs in AWS. You will collaborate closely with multiple stakeholders including development teams to implement and maintain reliable and scalable … identify and troubleshoot potential issues proactively. Develop and implement alerts and notifications for critical events. Collaborate with development teams to enhance system resilience and reduce downtime. Analyze and optimize performance metrics to resolve latency bottlenecks and improve system responsiveness. Develop and maintain metrics dashboards to track key performance indicators (KPIs). Design and implement automated deployment … SLOs. Familiar with Docker & Kubernetes, specifically EKS & ECS Familiar with programming languages, such as Python or .NET C#. Additional Preferred Qualifications: Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems in a cloud environment Proven experience with Windows or Linux production environments, including managing servers, operating systems, and network configurations within the cloud Proven More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

SLP Manager CMRS

Liverpool, Lancashire, United Kingdom
Amazon
project manager to ensure the right product are produced within the team and ensure appropriate project communication to all project members. Support the design, development, and maintenance of ongoing performance metrics, investigations, reports, analyses, dashboards, etc. to drive key business decisions. Participate in the build of scalable solutions/self-serve platforms that will provide data/KPIs … and identify the best way to improve the customer experience and meet our loss reduction goals. Acquire various data sources to enable holistic analysis at a global level. Establish performance benchmarks, conduct analyses, and prepare reports on all key CMRS goals and metrics. Develop and maintain standard operating procedures, emergency response procedures, and preventive maintenance programs. Ensure standardization and … of contract security officers, and distribution center loss mitigation techniques. Comfortable working in a fast-paced ambiguous environment. Ability to prioritize and manage multiple responsibilities. Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Director of Digital Presence

Manchester Area, United Kingdom
IRIS Software Group
site strategy (e.g., UK vs. US versions) Create a roadmap for the rationalization and consolidation of any satellite websites into a cohesive digital ecosystem Establish clear KPIs and success metrics for all web properties including conversion of visitors to sales opportunities, site engagement, site performance, and others. Performance Optimization Drive continuous improvement in demand generation conversion metrics … across all web properties Enhance visitor site engagement through data-driven UX/UI enhancements Implement and maintain SEO best practices to maximize organic visibility and traffic Optimize technical performance metrics including page load times, mobile responsiveness, and overall site speed Develop and implement A/B testing strategies to refine user journeys and conversion funnels Team Leadership … fields Proven track record of successfully managing complex website consolidation projects and creation/management of large scale corporate websites Demonstrated expertise in optimizing websites for conversion, engagement, and performance Strong understanding of SEO principles and best practices Experience leading cross-functional teams and managing external vendors/agencies Excellent analytical skills with the ability to translate data insights More ❯
Posted:

Product Manager

Macclesfield, Cheshire, United Kingdom
Hybrid / WFH Options
Fourth Enterprises, LLC
market trends, and competitor products to inform product decisions. Feature Development: Lead the development and launch of new product features, including defining clear product requirements and ensuring timely delivery. Performance Metrics: Define key performance indicators (KPIs) to assess product performance and ensure continuous improvement. Go-to-Market Strategy: Collaborate with marketing and sales teams to develop … software development processes and technologies, and ability to translate technical concepts into clear requirements. Analytical Skills: Strong ability to analyse data and make informed decisions based on insights and performance metrics Agile Methodology: Familiarity with agile project management methodologies and tools (e.g., Jira, Confluence). Market & Customer Focus: Deep understanding of customer needs and market trends to inform More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Asset Technician - Systems

Manchester, North West, United Kingdom
The University of Manchester
planning and delivering training sessions for CAFM system users. Provide helpdesk support via telephone, video call, and email to resolve system-related issues. Assist in generating reports on key performance metrics, including bespoke Excel reports and Power BI dashboards. Test new features and updates to the CAFM system before live deployment. Assist the Asset Manager in maintaining and … of staff benefits, including family-friendly policies, flexible working arrangements, and career development opportunities. Access to training and mentorship to support your career growth, with structured development plans and performance reviews. Be part of a global institution in a vibrant, culturally diverse city, with support for international applicants and relocation assistance. The University of Manchester is committed to providing More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Ecommerce Account Manager

Blackburn, England, United Kingdom
Pets Choice Ltd
promotional campaigns, seasonal launches, and product optimisations for each account. Monitor competitor activities and market trends to develop strategies that ensure our products remain competitive and appealing to customers. Performance Analysis & Reporting: Analyse sales performance across all ecommerce platforms to identify areas for improvement and growth. Provide regular reports and insights to senior management on sales trends, account … performance, and digital marketing initiatives. Use data to forecast demand, track KPIs (sales growth, conversion rates, etc.), and drive results. Own the P&L Effectively manage forecasts Product Listings & Content Optimization: Oversee the optimization of product listings (descriptions, images, prices, etc.) to ensure they meet platform standards and attract maximum attention from potential customers. Collaborate with the marketing team … and digital sales strategies. Familiarity with ecommerce tools and platforms (e.g., Shopify, Amazon Seller Central, Google Analytics, etc.). Experience in using data analysis tools to monitor sales and performance metrics. Knowledge of SEO, content optimisation, and online advertising techniques (PPC, social media, etc.). Strong negotiation, communication, and interpersonal skills. Results-driven with a focus on achieving and More ❯
Posted:

Head of Digital Networks Product Group

Preston, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Morson Talent
data privacy regulations (GDPR, CCPA, etc.) and corporate IT policies. • Manage budgets, roadmaps and business plans • Manage all demand, capacity and change related to Networks services • Monitor and improve performance through metrics and continuous improvement. Competencies Skills & Knowledge: • Deep expertise in network services and technologies, including LAN, WAN and software defined networks best practices. • IT Service Management tools … Technical Support is delivered in line with service levels and aligned to business demand. • Ensure the teams conduct day-to-day operations to satisfy availability, recovery, security, capacity and performance needs. • Provide technical leadership for the products within their scope, collaborating with service providers and product teams. • Manage product risk and obsolescence User Experience & Design: • Work closely with suppliers … introduced. Budget Management • Conduct IBP for Networks, agree and achieve budgets, demonstrating value to the business. Budget to effectively manage obsolescence, run and maintain, new capability and strategic roadmaps. Performance Tracking & Improvement: • Define success metrics and KPIs for network products and ensure that these metrics are achieved • Analyse product performance and user engagement and iterate based More ❯
Employment Type: Contract, Work From Home
Rate: £70.16 - 70.16 per hour
Posted:

Head of Business Systems

Manchester, United Kingdom
J. Murphy & Sons Ltd
party consultants for D365 F&O, SAP SuccessFactors and other enterprise applications. Lead a cross-functional team of functional consultants, D365 delivery managers, developers and analysis. Define KPIs and performance metrics to evaluate the effectiveness and ROI of business systems. Ensure compliance with regulatory requirements and internal controls through sound system architecture and audit practices. Provide training and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Business Systems

Wigan, Lowton, Greater Manchester, United Kingdom
J. Murphy & Sons Ltd
party consultants for D365 F&O, SAP SuccessFactors and other enterprise applications. Lead a cross-functional team of functional consultants, D365 delivery managers, developers and analysis. Define KPIs and performance metrics to evaluate the effectiveness and ROI of business systems. Ensure compliance with regulatory requirements and internal controls through sound system architecture and audit practices. Provide training and More ❯
Employment Type: Permanent
Posted:

Head of Business Systems

Golborne, Lancashire, United Kingdom
Thetrupgrade
party consultants for D365 F&O, SAP SuccessFactors and other enterprise applications. Lead a cross-functional team of functional consultants, D365 delivery managers, developers and analysis. Define KPIs and performance metrics to evaluate the effectiveness and ROI of business systems. Ensure compliance with regulatory requirements and internal controls through sound system architecture and audit practices. Provide training and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Business Systems

Wigan, Lancashire, United Kingdom
Thetrupgrade
party consultants for D365 F&O, SAP SuccessFactors and other enterprise applications. Lead a cross-functional team of functional consultants, D365 delivery managers, developers and analysis. Define KPIs and performance metrics to evaluate the effectiveness and ROI of business systems. Ensure compliance with regulatory requirements and internal controls through sound system architecture and audit practices. Provide training and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Hardware Support Engineer, MSP CX Support

Manchester, United Kingdom
Amazon
ship customer orders. In this role on the MSP CX team, you will work directly with product development and on-level reliability, maintenance, and engineering teams to maximize the performance of advanced robotics systems. You are responsible for being the link between on-site technicians and engineers working within the MSP organization. You will launch new systems, develop and … implement preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, share best practices, and implement continuous improvement initiatives across Amazon's customer fulfillment network. You will develop and implement standard operating procedures, performance metrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely with a … technical support team and regional support managers to build a cohesive team responsible for the safety, reliability, and performance of emerging robotics technology. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. Key job responsibilities Provide on-site support for new More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Operations & Delivery

Manchester, United Kingdom
Hybrid / WFH Options
Clicky
including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business with fantastic scope and plans … for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring smooth workflow and project delivery with optimal resource allocation. … company schedule, balancing team capacity with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and system improvements to streamline agency More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Operations & Delivery

Chester, Cheshire, United Kingdom
Hybrid / WFH Options
Clicky
including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business with fantastic scope and plans … for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring smooth workflow and project delivery with optimal resource allocation. … company schedule, balancing team capacity with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and system improvements to streamline agency More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of IT Support

Manchester, United Kingdom
JD Sports Fashion
The Head of Technology Operation will be key to ensuring our hub support can serve the business and will be responsible for the performance of the service desk, ensuring we are meeting the business need and achieving core targets and KPI's. You will drive continuous improvement and work closely with our Technology Operations Director and other teams within … the digital and core IT Service desk and system management (maintenance, support, small change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse the performance of Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT teams. Establish new and report … on existing progress reports and performance metrics to measure IT effectiveness and productivity. Provide first call support for user or site issues to include applications, desktop, and hardware devices. What We're Looking For: Ability to assist in strategic planning, results-based management, and reporting. Leverage service desk best practices and process frameworks to drive continual process improvement. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

SOC Analyst

Manchester, North West, United Kingdom
Hybrid / WFH Options
Queen Square Recruitment Limited
dive analysis on malware, phishing, and lateral movement threats Correlate events across diverse log sources, including cloud and on-prem infrastructure Collaborate with engineering teams to enhance integration and performance of Microsoft security tools Mentor junior SOC analysts and contribute to internal capability development Maintain and enhance incident response playbooks, processes, and documentation Produce regular performance metrics More ❯
Employment Type: Contract
Posted:

Head of Product Marketing

Manchester, Lancashire, United Kingdom
MBR Partners
Campaign Planning and Execution Plan and execute integrated marketing campaigns across various channels to drive demand, lead generation, and pipeline acceleration. Define campaign goals, messaging, buyer personas, and success metrics while developing programs to capture new leads. Sales Enablement. Collaborate with sales, product, and customer service teams to align marketing efforts with revenue growth and demand generation. Develop sales … and Insights Conduct market research and analyze industry trends, competition, and customer insights to shape marketing strategies. Monitor, analyze, and report on marketing campaign effectiveness using KPIs and other performance metrics. Plan and coordinate marketing event logistics, including locations, materials, staff, and partnerships. Engage with potential customers, explain product or service value, and collect contact information for follow-ups. … present insights to senior leadership. Event Management Organize and execute marketing events that align with the overall strategy to enhance brand experience and engagement. Track event success using key metrics and attend industry events to build relationships and promote the company. Please ignore the salary stated as it is negotiable. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Affiliate Acquisition Lead

Manchester, North West, United Kingdom
Hybrid / WFH Options
ITC UK
implement effective strategies to attract high-quality affiliates. Conduct outreach and establish relationships with potential partners. Spend time working closely with new partners to support them with optimising their performance Provide onboarding support to new affiliates, ensuring they understand our products/services, brand guidelines, and promotional materials. Performance Optimisation: Be an integral part of the team who … monitors affiliate performance, analyses key metrics, and identifies opportunities for improvement. Collaborate with the marketing team to provide affiliates with relevant and effective promotional materials. Communication and Relationship Management: Be one of the main points of contact for affiliates, addressing enquiries and providing timely support. Foster positive and collaborative relationships with affiliates to enhance program loyalty. Attending industry … conferences domestically and abroad. Reporting and Analysis: Monitor affiliate performance using tracking key metrics and providing insights. Have an understanding of Excel. These skills will also be used in training on other analytical tools. Be a part of the team to make informed decisions and recommend adjustments to optimise affiliate marketing efforts The successful candidate will possess Minimum More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Ecommerce Manager

Preston, England, United Kingdom
Hybrid / WFH Options
JV Recruitment Ltd
Commerce Manager Preston, Lancashire – hybrid working - 1 day a fortnight in the office c£50k DOE + Benefits Are you a digital expert with a passion for driving online performance and creating exceptional customer experiences? Our client, a leading travel business is on the lookout for a talented and driven E-Commerce Manager to join the team and play … a key role in delivering digital excellence. This is an exciting opportunity for a digitally savvy professional with a passion for performance, customer experience, and results. You’ll take the lead on optimising the website, boosting online conversion, and supporting CRM strategy, all while working closely with a passionate team to enhance the company’s online presence by creating … the website to ensure it is user-friendly, visually appealing, and up to date. Lead Conversion Rate Optimisation (CRO) strategies through A/B testing, user journey analysis, and performance reporting. Support the development and execution of CRM initiatives to increase customer retention and engagement. Analyse key data and performance metrics to identify trends, opportunities, and areas More ❯
Posted:

Oracle HCM Team Lead

North West England, UK
Hays
Key Responsibilities * System Monitoring: Continuously monitor Oracle HCM production services using tools like BSM to detect failed or slow processes, database events, and other anomalies that could affect system performance or stability. * Incident Management: Identify, escalate, and coordinate resolution for potential issues impacting SLAs, including database errors, process delays, or system outages. * Performance Analysis: Analyse system performance metrics and proactively address areas of concern to prevent disruptions in the service. * Reporting: Generate detailed reports on system health, incidents, and SLA compliance for stakeholders during monthly reviews. * Collaboration: Work closely with cross-functional teams, including IT operations and other support staff, to ensure timely resolution of issues affecting live services. * Process Improvement: Recommend and implement improvements More ❯
Posted:

Director of eCommerce and Marketing TCL:44653

Lancashire, England, United Kingdom
The Candidate Recruitment Agency
leaders, evolving the brand voice to ensure consistency across all platforms and campaigns, and overseeing content marketing strategies including video, email, social media, and educational materials for salons. Digital Performance & Analytics: Managing and reporting on key performance metrics such as CAC, LTV, ROAS, AOV, and retention rates will be a core responsibility. The Director will oversee paid … media strategy (PPC, paid social, SEO), working with either internal teams or external agencies, and utilise tools like GA4, Klaviyo, Meta, and Hotjar for continuous performance analysis and A/B testing. Team Leadership & Cross-functional Collaboration: Leading and mentoring a growing team across ecommerce, content, and design will be crucial. The Director will work closely with sales, education … a professional with proven senior experience in a B2B ecommerce and marketing leadership role, ideally within the beauty, haircare, or premium consumer goods sectors. Demonstrated success in scaling ecommerce performance, preferably on Shopify or similar platforms, is essential. The ideal candidate will be a strong strategic thinker with hands-on capability in digital marketing and brand management, possessing a More ❯
Posted:

Pricing Analyst (Fully Remote)

How, Cumbria, UK
Hybrid / WFH Options
Arthur Recruitment
renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performance metrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of experience in a pricing or More ❯
Employment Type: Full-time
Posted:

Pricing Analyst (Fully Remote)

Bolton, Greater Manchester, United Kingdom
Hybrid / WFH Options
Arthur Recruitment
renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performance metrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of experience in a pricing or More ❯
Posted:

Pricing Analyst (Fully Remote)

Altrincham, Greater Manchester, United Kingdom
Hybrid / WFH Options
Arthur Recruitment
renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performance metrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of experience in a pricing or More ❯
Posted:

Pricing Analyst (Fully Remote)

Leigh, Greater Manchester, United Kingdom
Hybrid / WFH Options
Arthur Recruitment
renewal pricing remains competitive and aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performance metrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of experience in a pricing or More ❯
Posted:
Performance Metrics
the North West
10th Percentile
£45,000
Median
£45,628
75th Percentile
£50,000
90th Percentile
£50,818