1 to 25 of 35 Performance Metrics Jobs in the North West

Siam Service Request Lead

Hiring Organisation
Capgemini
Location
Manchester, United Kingdom
Employment Type
Full Time
drives process adherence, and ensures consistent delivery of high-quality services across the service ecosystem. The role is responsible for monitoring and reporting on performance, managing supplier accountability, identifying risks and opportunities, and implementing improvements to enhance efficiency and effectiveness. Through strong governance, stakeholder engagement, supplier performance management … Lead ensures the delivery of a seamless and customer-focused request fulfilment service. The role contributes to an improved end-user experience, enhanced operational performance, increased service quality, and the delivery of measurable business value across the organisation. Hybrid working: The places that you work from ...

Senior Account Manager - Manchester/North West

Location
Manchester, England, United Kingdom
from our Manchester location (Hybrid working available) Hours: Monday to Friday, 37.5 hours per week Salary: Competitive + uncapped commission + accelerators for over performance About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology … whitespace penetration through cross-sell and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performance metrics to ensure target attainment. KPIs include sales target performance (in-month/ ...

SIAM Incident Management Team Leader

Hiring Organisation
Capgemini
Location
Manchester, United Kingdom
Employment Type
Full Time
integration, and cross-functional collaboration, the role ensures that all suppliers fulfil their incident management obligations, comply with agreed processes, and achieve contractual service performance targets. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those … unspent criminal record check (known as Disclosure and Barring Service). Your role The SIAM Incident Management Team Leader is responsible for monitoring team performance, identifying trends and recurring issues, and driving continual service improvement initiatives that enhance service stability, operational resilience, and the end-user experience. By fostering ...

Head of Enterprise Sales (Sales Manager) – UK Government Sector

Location
Manchester, England, United Kingdom
Responsibilities: Lead, mentor, and develop a team of sales professionals to achieve and revenue and growth objectives. Establish and manage to clear goals, performance metrics, to foster a high-performance culture. Provide strategic guidance in deal structuring, customer engagement, and contract negotiations. Promote a collaborative and results … with senior government stakeholders, procurement officials, and key decision-makers. Leverage partnerships with technology vendors and industry associations to strengthen market positioning. Financial & Business Performance Management: Assume responsibility for meeting revenue, margin, and pipeline targets. Deliver precise sales forecasts, pipeline analyses, and financial performance reports. Ensure effective management ...

QA Manager

Location
Crewe, England, United Kingdom
workstreams. Manage and improve Ticket Processing & Tracking across ITSM tools. Facilitate and execute regular stakeholder workshops. Produce and maintain management reports, dashboards and performance metrics using tools such as Power BI. Validate and analyse problem lists to identify trends, risks and data quality issues. Prepare reporting packs ...

Senior Product Marketing Executive

Location
Manchester, England, United Kingdom
Client Ownership & Account Growth: Take day-to-day responsibility for at least 2 live client accounts, driving overall client satisfaction and aligning product marketing performance directly with client business goals. App Store Optimisation (ASO): Optimise app store listings to improve visibility and conversion – conducting keyword research, writing copy, executing … champion the value of Apadmi’s Product Marketing services and proactively identify new opportunities to grow accounts. Reporting & Data Literacy: Monitoring and reporting on performance metrics, providing actionable insights and recommendations. Utilising mobile analytics tools (AppFollow, AppTweak, App Store Connect, Google Play Console) to turn data into actionable ...

Product Owner

Location
Manchester, England, United Kingdom
provide measurable value. •Support agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives. •Make informed prioritisation decisions using data, user research, service performance metrics, and stakeholder feedback.User-Centred Service Design •Champion user-centred design principles throughout the product lifecycle. •Collaborate with User Researchers and Service Designers ...

Operations, Controls Engineer - Manchester

Location
Manchester, England, United Kingdom
best work. Job Summary As an Operations Controls Engineer within our Data Center Services Team, you'll play a key role in ensuring the performance, visibility and reliability of the critical infrastructure that powers the digital world. You'll work across a diverse portfolio of data centres, collaborating with … Centre Infrastructure Management (DCIM) platforms Support the implementation and validation of power circuit monitoring within Branch Circuit Monitoring (BCM) systems Validate and optimise infrastructure performance metrics, including Power Usage Effectiveness (PUE) and Water Usage Effectiveness (WUE) Troubleshoot and Improve System Performance Investigate and resolve data quality, integration ...

Ecommerce & Digital Development Executive

Location
Chester, England, United Kingdom
exciting opportunity to take ownership of websites, ecommerce platforms and digital growth initiatives, playing a key role in improving customer experience, optimising performance and supporting online sales growth. About the Role This is a varied and hands‐on role that combines three key areas: Ecommerce & Digital Trading … help manage and optimise ecommerce websites and online marketplaces, ensuring product content, merchandising and customer journeys are continually improved to maximise performance and sales. Technical Web Development & Infrastructure You’ll support website development, maintenance and optimisation, helping to manage hosting, domains, DNS, integrations and technical improvements across multiple websites ...

Service Delivery Manager

Location
Manchester, England, United Kingdom
users Identify and mitigate risks proactively Ensure quality standards and successful adoption across teams Oversee the transition from implementation to steady-state operations Monitor performance metrics and service quality during stabilization phase Troubleshoot issues and optimize processes based on real-world performance Translate technical concepts ...

Product Manager - Event Experiences

Location
Manchester, England, United Kingdom
Measure and improve outcomes by defining KPIs such as registration conversion, attendance, engagement, session participation, attendee satisfaction, quality of experience, adoption quality and platform performance; analyse usage data, feedback and event insights to drive continuous improvement and demonstrate ROI. Lead supplier collaboration and integration alignment for attendee-facing technologies … capabilities. Strong stakeholder, supplier and customer success skills, combined with analytical decision-making and the ability to use data, feedback, adoption patterns and event performance metrics to drive continuous improvement and value realisation. To qualify for the role, you must have Relevant experience in product management, product ownership ...

System Engineer-Electronics and Manufacturing Analytics

Location
Bolton, England, United Kingdom
Process Optimization Develop and implement data-driven solutions to enhance production efficiency, reduce waste, and improve product reliability. Contribute to the development of robust performance measurement frameworks across production areas. Cross-Functional Collaboration Work closely with electronics engineers, production teams, and quality assurance specialists to translate insights into tangible … . Strong proficiency in data analysis tools (e.g., Excel, Power BI, Python, MATLAB). Familiarity with electronics production environments and lifecycle stages. Experience with performance metrics, test coverage, and fault isolation strategies. Excellent communication and stakeholder engagement skills. #J-18808-Ljbffr ...

SC Cleared Data Analyst - 60% at any DWP digital hub

Hiring Organisation
Opus Recruitment Solutions
Location
Manchester, United Kingdom
Employment Type
Contract
Contract Rate
£450 - £475/day
Gather, analyse and interpret data from multiple sources to support business and operational objectives. Develop and maintain dashboards, reports and visualisations to communicate key performance metrics. Perform data quality assessments, validation and cleansing activities. Identify trends, patterns and opportunities through quantitative analysis. Work with stakeholders to define reporting requirements ...

Head of Marketing and Demand Generation

Hiring Organisation
Forward Role
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£80,000
service lines Developing integrated campaigns across digital, content, events, webinars, ABM and partner channels Building stronger alignment between marketing and sales to improve conversion performance Creating customer growth programmes that support cross-sell, upsell and retention initiatives Developing compelling value propositions, messaging and content that resonate with target audiences … Strengthening relationships with strategic technology partners and delivering joint go-to-market activity Enhancing marketing performance reporting, attribution and ROI measurement Leading and developing the marketing team while bringing pace, structure and accountability What We're Looking For We're keen to speak with senior B2B marketing leaders ...

SOC Monitoring Analyst - DV Cleared

Hiring Organisation
Identifi Global Resources Ltd
Location
Preston, Lancashire, North West, United Kingdom
Employment Type
Contract
Contract Rate
£400 per day
environment. Key Responsibilities Act as the escalation point for all security incidents Conduct Vulnerability Management and incident response activities Prepare report incidents and SOC performance metrics to SOC Leadership Work hands on with SIEM detection tooling and prepare reporting used for the use-case development Contribute to reporting ...

Assistant Director - Data Specialist

Location
Salford, England, United Kingdom
delivery Track remediation activities, maintain documentation, and monitor progress against timelines, service levels, and operational targets Produce operational reporting on volumes, trends, risks, and performance metrics to support decision‐making Collaborate with cross‐functional teams to address root causes, improve remediation playbooks, and align with data strategy objectives ...

Product Delivery Consultant

Location
Manchester, England, United Kingdom
product roadmaps and prioritised backlogs.* Collaborate with multidisciplinary teams including UX, research, engineering, change, and operations to deliver user-centred digital products.* Use data, performance metrics, and market insights to drive decision-making, measure success, and identify growth opportunities.* Contribute to team capability by sharing best practice, developing ...

Business Development director – UK Public Sector

Location
Manchester, England, United Kingdom
accounts Build and maintain strong relationships with clients to ensure repeat business, referrals and identification of new opportunities Lead quarterly business review meetings covering performance (SLA’s/KPI’s), customer satisfaction, innovation, quality and improvements Lead sales opportunities developed both directly through our Commercial team or through … their go-to partner as a result Manage your sales pipeline, including prospecting, qualifying, and closing deals. Monitor and report on sales performance metrics Develop and execute sales strategies to meet or exceed revenue goals Collaborate with the colleagues (including commercial, pre-sales, advisory services, practice and marketing ...

Head of Marketing and Demand Generation

Location
Manchester, England, United Kingdom
service lines Developing integrated campaigns across digital, content, events, webinars, ABM and partner channels Building stronger alignment between marketing and sales to improve conversion performance Creating customer growth programmes that support cross-sell, upsell and retention initiatives Developing compelling value propositions, messaging and content that resonate with target audiences … Strengthening relationships with strategic technology partners and delivering joint go-to-market activity Enhancing marketing performance reporting, attribution and ROI measurement Leading and developing the marketing team while bringing pace, structure and accountability What We're Looking For We're keen to speak with senior B2B marketing leaders ...

CAM Project Engineer

Hiring Organisation
SAFRAN UK
Location
Burnley, Lancashire, United Kingdom
Employment Type
Permanent
collaboration with Manufacturing, Operations, Design Engineering, Quality, Supply Chain, and external suppliers to support the industrialisation of new products, optimise existing processes, improve operational performance, and introduce innovative manufacturing technologies. A significant focus of the position will be supporting: 5-axis CNC programming Laser ply projection systems Robotic manufacturing … Production & Continuous Improvement - Provide technical support to manufacturing teams and production cells. - Lead process improvement and lean manufacturing projects. - Analyse quality, cost, and delivery performance metrics and implement corrective actions. - Participate in QRQC, 8D, DMAIC, and structured problem-solving activities. - Support rate readiness reviews and capital investment projects. ...

Security Incident Management Analyst

Location
Preston, England, United Kingdom
consistently Identify gaps in ownership, reporting, or evidence Incident Reporting & Visibility Produce routine security incident reports and dashboards Assist in monitoring: Incident volumes Resolution performance SLA compliance Escalation trends Support governance forums through accurate reporting and status updates Governance & Process Compliance Support adherence to agreed incident management processes Ensure … tooling and reporting outputs Understanding of ITIL Incident Management concepts Experience in regulated, government, or defence environments Key Deliverables Incident reporting packs Supplier incident performance metrics Incident status tracking and governance records Audit-ready incident evidence Inputs to governance and operational review forums Role Definition The role supports ...

Design Engineer

Location
Manchester, England, United Kingdom
teams to ensure build feasibility and compliance with standards. Produce detailed CAD drawings, bills of materials, and documentation for construction and installation. Validate network performance metrics through simulations and post-deployment testing. Collaborate with Design managers, and overseas departments throughout the project. Skills & Experience Strong understanding ...

Wireless Design Engineer

Location
Manchester, England, United Kingdom
teams to ensure build feasibility and compliance with standards. Produce detailed CAD drawings, bills of materials, and documentation for construction and installation. Validate network performance metrics through simulations and post-deployment testing. Collaborate with Design managers, and overseas departments throughout the project. Skills & Experience Strong understanding ...

Project Manager - Maternity Software (Fixed-term Contract)

Location
Liverpool, England, United Kingdom
resolving any challenges that arise. Oversee project financials, including budgeting, forecasting, and tracking revenue, ensuring cost-effective delivery strategies. Track and report on key performance metrics to ensure continuous improvement in project execution. Support the development of junior project managers and contribute to refining best practices and tools ...

Lead Application Security Engineer

Location
Salford, England, United Kingdom
providing expert troubleshooting and incident support. Make sure security controls align with industry standards and regulatory requirements including ISO 27001, NIST and GDPR. Develop performance metrics and reporting that help measure and improve application security outcomes. Work with technology, compliance and business teams to strengthen security awareness ...