Facilities Management Technical Director
Milton Keynes, Buckinghamshire, United Kingdom
Colliers International Deutschland Holding GmbH
our strategic client, Santander. This role is pivotal to the successful delivery of FM operations and plays a critical part in managing risk, ensuring performance, maintaining business continuity, and driving service excellence. While this is a national role with flexibility in location, there is an expectation for regular presence … escalations as needed. Key Responsibilities Lead the implementation of the FM strategy and target operating model Ensure consistent FM service delivery aligned to defined performance metrics and service levels Oversee site inspections, audits, and performance reviews to validate service compliance Manage all outsourced service contracts, ensuring adherence … to contractual frameworks Lead supplier performance and relationship management Review, improve, and approve operational processes to drive service quality Manage all service quality and escalation issues across the estate Provide governance and oversight of commercial claims, variations, and adjustments Drive cost and commercial management, ensuring alignment with fixed-price More ❯
Employment Type: Permanent
Salary: GBP Annual
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