5 of 5 Performance Metrics Jobs in Staffordshire

service providers to operate efficiently and safely. From maintenance planning and flight operations to compliance and resource management, our products enable customers to optimize performance, reduce costs, and ensure regulatory compliance. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while … full software development lifecycle (SDLC), and product delivery lifecycle, ensuring timelines, budgets, technical quality, and product outcomes are met. Establish and monitor key performance metrics (KPIs)for both engineering performance (quality, velocity, reliability) and product impact (adoption, delivery success). Promote best practices in agile product development ...

into product roadmaps and project milestones. Develop and maintain executive dashboards that communicate project health, risks, dependencies, and value delivery. Monitor KPIs, OKRs, and performance metrics focused on customer impact (e.g., CSAT, NPS), ROI, and market outcomes. Lead post-implementation reviews and continuous improvement loops to enhance … trusted advisor to senior leadership, ensuring cross-functional buy-in and alignment on key initiatives. Foster a culture of agility, innovation, and performance, with a relentless focus on delivering value to the end customer. Key Requirements: Bachelor's degree, Master's degree or PMP certification preferred. Minimum ...

oversight to the Vendor Systems Delivery team. Ensure timely and efficient resource allocation and service delivery, while meeting staff utilization and performance targets. Foster a culture of quality by implementing timely corrective and preventive actions. Manage project escalations through structured problem-solving and resolution strategies. Proactively identify process … regular collaboration. Serve as a technology consultant for external business opportunities, offering expertise in systems and process optimization. Prepare and deliver monthly and quarterly performance metrics and dashboards as assigned. Line Management & Development (40%) Lead and mentor Vendor Systems Delivery staff to promote professional growth, collaboration ...

leadership and direction to the IT support team, ensuring workloads were prioritised effectively and service levels were consistently met. * Conducted regular 1:1s, performance reviews, and skills assessments to support team development and progression. * Oversaw recruitment, onboarding, and training of new support engineers to maintain a high-performing team. … Ensured adherence to ITIL-based processes, including incident, problem, and change management. * Monitored team performance metrics, ticket queues, and SLA compliance, identifying areas for improvement and implementing corrective actions. * Delivered advanced IT line support across a wide range of client infrastructures, including Microsoft 365, Azure, Windows Server, networking ...

influence. Confident communicator who can align Sales, Marketing, and Microsoft field teams behind one rhythm. Familiarity with Microsoft incentive models and Partner Programme performance metrics. Existing network within Microsoft SMC/SMB teams or alliance partners. Why Apply Green-field impact: build and prove the Microsoft SMC/ ...