Technical Lead
- Hiring Organisation
- in-tech GmbH
- Location
- Stevenage, England, United Kingdom
requests, and application-related issues within agreed SLAs. Perform root cause analysis (RCA) and implement permanent fixes to prevent recurring problems. Manage application availability, performance monitoring, health checks, and capacity considerations. Plan and support application installations, upgrades, patches, hotfix deployments, and migrations. Configure and maintain application environments, including … user/access management, license management, and compliance monitoring. Good understanding of database fundamentals (SQL Server and/or Oracle), including basic querying and performance awareness. Scripting experience (PowerShell, APIs, Python preferred) for automation, reporting, and operational improvements. Demonstrable experience working in SLA/KPI-driven support models, with ...