escalated incidents and operational tasks in Agile/Scrum environments using Jira and Azure DevOps, ensuring timely resolution and communication Conduct detailed triage for PostgreSQL and Starburst environments, resolving performance issues, data inconsistencies, and availability gaps Secondary Skills/Good to have - Participate in Agile/Scrum ceremonies, operational reviews … issues Monitor and manage escalated incidents, service requests, and operational activities using ServiceNow, Jira, and Azure DevOps Conduct detailed triage and troubleshooting of PostgreSQL and Starburst environments, addressing performance, data consistency, and availability issues Validate complex data refreshes, dashboards, reports, and underlying data to ensure accuracy and reliability Use Python ...