served by public transport. To be suitable for the position youd be expected to have previous experience with most of the following (or similar alternative products/tools); Essential: Preventativemaintenance of Datacentres Responsible for VM/Application backups/snapshots Maintaining a healthy server environment through monitoring, patching and upgrades Good customer service skills for user … decision-making skills Good problem-solving skills Desirable Experienced in Citrix Xenapp/PVS/Appsense/Director/Studio Cyber Security awareness Server & Desktop Virtualisation Microsoft SQL maintenance/administration Autopilot Good planning & organising skills Process innovation skills Organisation awareness skills Good understanding of IT Firewalls - Watchguard Our client can offer a pleasant work environment along with More ❯
of incidents, as well as maintaining and innovating the infrastructure and services we provide to the business. You will manage a team responsible for the installation, configuration, and maintenance of software and hardware both on-premise and in cloud-based environments - as well as remotely supporting staff as needed and work with group entities globally as needed. Key … the business. Support, guide, influences where necessary Ensuring that Information Security is factored into the evaluation, selection, installation and configuration of hardware, applications and software. Assist with management, maintenance, infrastructure and service Escalation support for out of hours incidents/issues Assist IT ops in service-related issues where required, be a point of contact and … escalation To support the technical services team on 2nd and 3rd line incidents, and planned work, managing them through to resolution Troubleshoot and monitor the technical infrastructure and perform preventativemaintenance work, to ensure operational effectiveness and stability of the technical environment Supporting and coaching Infrastructure team members Supporting infrastructure design planning Documenting infrastructure processes, procedures, and More ❯
best-known brands around the world to your local favorite around the corner. Job Title: Field Service Engineer Location: Derby, UK POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY Installation, maintenance, and repairs on equipment within an assigned territory to assure continuity of customer operations and high levels of customer satisfaction. May be requested to work outside of assigned area … informal communication channels with customer account at the local level Represents NCR Voyix in a manner that reflects positively on the image and reputation of the company. Performs periodic preventativemaintenance on assigned products; Diagnoses problems, makes repairs, and replaces components or modules. Responsible for all NCR Voyix assets that will be used in the delivery of … deployment projects Work to achieve the Key Performance Indicators established on a routine basis in order to ensure high levels of customer satisfaction, superior quality outcomes, awareness and maintenance of cost and safe operations as highest priority. BASIC QUALIFICATIONS Clean Driving License required High School Diploma or equivalent years of related experience Basic Computer skills to include Windows More ❯
service to our valued clients. We have a lot of proactive alerts, so some of your time will also be spent looking through the alerts raised and carrying out preventativemaintenance to systems (eg backups, patching, disk space, etc). You will get exposure to the latest technologies including Microsoft 365, Azure, Intune, Windows, macOS, desktop, server More ❯
focussed support service that includes managing the support of both internal and external clients, timely logging, monitoring, resolutions and closing of incidents and queries. You will also assist with preventativemaintenance, audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential Previous commercial 1st Line Help Desk or IT Support experience More ❯
document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Reinforce SLAs to manage end-user expectations. Perform preventativemaintenance, including checking and cleaning of servers, monthly patching and environmental checks Test network performance, provide reports and recommendations based on the results Maintain strong relationships with More ❯
an IT Field Service Engineer to join our team in Chesterfield. Your role will be pivotal in ensuring the smooth operation of ICT & AV equipment at client sites through preventativemaintenance, repairs, and expert support. The role will predominantly be working with our education partners, so it may be of interest to someone who has a knowledge … Allowance: Provided for business travel Uniform: Provided for employees Flexible Working: Championing a flexible working approach for all employees Key Responsibilities: Collaborate with the service department team to conduct preventativemaintenance visits and repairs on ICT & AV equipment at client sites Install and monitor classroom equipment, maintaining efficient maintenance schedules, warranty logs, and repair arrangements … new product demonstrations and training on hardware and software Create backups on-site for clients and manage security measures and protection protocols for internet browsing Perform basic scheduled maintenance on audiovisual equipment and conduct fault finding with peripherals, offering remote 1st and 2nd line support Manage server and network operations both on-site and remotely, including installation of More ❯
product management to resolve complex field issues. You will work with engineering and be responsible for ensuring service requirements and serviceability for all products (legacy and new) such as: preventative and corrective maintenance procedures, preventativemaintenance (PM) schedules (frequency and task list), corrective maintenance (CM) procedures in line with all Rapiscan and More ❯
collaboration with Engineering, they will ensure that all productsboth legacy and neware designed and supported with robust serviceability in mind. This includes the development of preventive and corrective maintenance procedures, maintenance schedules, and compliance with Rapiscan and global regulatory health and safety standards. The Director will also be responsible for creating and maintaining comprehensive service documentation … lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual will help define and implement global service procedures that ensure seamless More ❯
Engineering, they will ensure that all products—both legacy and new—are designed and supported with robust serviceability in mind. This includes the development of preventive and corrective maintenance procedures, maintenance schedules, and compliance with Rapiscan and global regulatory health and safety standards. The Director will also be responsible for creating and maintaining comprehensive service documentation … lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual will help define and implement global service procedures that ensure seamless More ❯
Engineering, they will ensure that all products—both legacy and new—are designed and supported with robust serviceability in mind. This includes the development of preventive and corrective maintenance procedures, maintenance schedules, and compliance with Rapiscan and global regulatory health and safety standards. The Director will also be responsible for creating and maintaining comprehensive service documentation … lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual will help define and implement global service procedures that ensure seamless More ❯
Permanent Onsite/Remote/Hybrid: Onsite Job Description: Job Purpose The Desktop Support Engineer provides a single point of contact for end users to receive support and maintenance within the organization's end-user computing environment. Deliver high-quality support to end users, ensuring cost-effective use of business systems and maximizing return on IT investments. Install … devices, phones, and tablets (iOS and Android). Customize desktop hardware to meet user specifications and site standards. Manage defective equipment returns, document repairs, and restock parts inventory. Perform preventativemaintenance on computers, printers, and peripherals. Adhere to Health and Safety requirements and cooperate with Facilities Management. Perform remedial repairs on hardware and peripherals. Develop trends by More ❯
role: Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventivemaintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work . Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger More ❯
maintain a strong understanding of the company’s software and hardware platforms. Provide on-site technical support, including hardware installations, system configurations, software upgrades, and phone system management. Perform preventativemaintenance on workstations, printers, peripherals, and assist with computer builds. Validate the resolution of technical issues, ensuring appropriate documentation of outcomes. Analyse support trends to identify recurring More ❯
Oxfordshire. ROLE OVERVIEW As a Field Service Engineer, you will play a crucial role in ensuring the reliable operation of critical power systems. Your responsibilities will include commissioning, maintenance, service, and repair activities related to various uninterruptible power supply (UPS) solutions. Working in critical power environments, you will demonstrate excellent communication skills and take full ownership of your … a wide range of businesses, demonstrating excellent communication skills and full ownership of assigned tasks. These tasks will include commissioning and activating newly installed equipment, as well as maintenance, service, and repair activities on different types of UPS system solutions. We provide comprehensive product training to equip you with the necessary skills. As a Field Service Engineer, you … Engineer, youll play a key role in delivering expert technical support and high-quality service to our customers across the UK. Your responsibilities will include: Performing start-ups, commissioning, preventativemaintenance, and corrective repairs on various UPS systems (AC, DC, and SNMP cards). Leading installation and service projects in coordination with our sales and operations teams. More ❯
Onsite Experience : 3+ Years Job Description: Job purpose The Desktop Support Engineer role is to provide a single point of contact for end users to receive support and maintenance within the organization's end user computing environment. Delivering the highest level of support to end users ensuring the most cost-effective use of the business systems and allowing … site standards Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels Performs general preventativemaintenance tasks on computers, laptops, printers and any other authorised peripheral equipment Be aware of current Health and Safety requirements and co-operate with Facilities Management Performs … prevent system downtime Network Changes & Management Software/hardware/network troubleshooting Assist with server and workstation patching to ensure the security of the infrastructure Assist in the maintenance, management and documentation of the network systems Ensure performance of team against SLA Ability to escalate problems effectively Anticipate and report potential issues and problems Implementation of improvements and More ❯
Creating and maintaining project documentation to ensure accurate information sharing. Conducting workshops to share knowledge. Maintaining site and technical documentation. Developing expertise in specific technology areas. Proactive monitoring and preventativemaintenance of IT systems. Writing post-incident review documents and implementing recommendations. Testing business applications, network, and server performance; providing reports and strategies for infrastructure improvement. Enforcing More ❯
advanced robotics systems. You are responsible for being the link between on-site technicians and engineers working within the MSP organization. You will launch new systems, develop and implement preventativemaintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, share best practices, and implement continuous improvement initiatives across Amazon's customer fulfillment network. … of advanced robotics systems. Develop and implement diagnostic tools to minimize troubleshooting and machine downtime. Support hardware and systems escalation issues impacting the MSP product suite. Develop and implement preventativemaintenance procedures and training content for advanced robotics systems. Lead on-site training sessions for on-site RME teams supporting Amazon operations. Develop and implement systems and … processes for spare parts management. Conduct safety, ergonomic, and risk assessments on MSP products and tools and preventativemaintenance procedures. Produce daily and weekly reports on the safety, reliability, and performance of the products in the MSP product suite. Provide requirements and "voice of the customer" feedback to development and support teams. Up to 75% travel expected. More ❯
As an Amazon Technologies Systems Engineer, you will be the primary point of contact for internal customers and partners, driving the implementation and continuous improvement of world-class maintenance, repair, and supportability solutions for Amazon's Mechatronics and Sustainable Packaging systems within Amazon's Fulfillment Centers. You will lead cross-functional engineering and product support teams engaged in … maintenance and reliability of these systems. You will analyze large-scale data from PLCs, sensors, controls equipment and maintenance records to identify improvement opportunities around preventativemaintenance, system optimizations, reliability metrics, and overall equipment effectiveness. Utilizing this data, you will engage customers to understand and document business requirements, drive problems to root cause … overall equipment performance. - Engage cross functional teams of maintenance technicians, engineers, product owners and leaders within RME to deliver structured problem solving. - Design, pilot and implement new preventativemaintenance standards, interval adjustments, part replacement cycles, and work instruction streamlining based on granular analysis of reliability (MTBF, MTTR, OEE, etc.) trends across assets. - Develop automated reporting More ❯
London - Chiswick Up to £60k plus on call plus bonus Hybrid - Days and Nights We are seeking a talented Control and SCADA Software Engineer to support the ongoing maintenance and upgrade of critical software systems for a … major project. The role focuses on PLC and SCADA technologies, particularly Siemens WinCC OA on Windows platforms, within a tunnel ventilation system environment. Key Responsibilities: Perform routine and preventivemaintenance of SCADA/PLC systems and related infrastructure. Implement software and system upgrades, patches, and updates. Respond to reactive maintenance needs, including fault diagnosis and call More ❯
hours per week. Closing date: 07/07/2025. About the Role: We are looking for a dedicated and proactive Asset Technician to join our Facilities Maintenance and Compliance team at The University of Manchester. If you have a passion for System Management and Data Handling, Asset Maintenance, and supporting system users, this could be … you will play a key role in supporting the development and management of our CAFM (Computer-Aided Facilities Management) system, ensuring the accuracy and efficiency of Asset and Maintenance records. You will be the first point of contact for system users, assisting with system access, setup, and providing helpdesk support. Key Responsibilities: Maintain and update the asset database … processing change requests within agreed timescales. Serve as the first point of contact for system users, providing advice and guidance on system access and setup. Coordinate and record Planned PreventativeMaintenance (PPM) schedules. Manage user accounts within the CAFM system, ensuring appropriate access and permissions. Import and export data (asset, finance, supplier, and work orders) to/ More ❯
hours per week. Closing date: 07/07/2025. About the Role: We are looking for a dedicated and proactive Asset Technician to join our Facilities Maintenance and Compliance team at The University of Manchester. If you have a passion for System Management and Data Handling, Asset Maintenance, and supporting system users, this could be … you will play a key role in supporting the development and management of our CAFM (Computer-Aided Facilities Management) system, ensuring the accuracy and efficiency of Asset and Maintenance records. You will be the first point of contact for system users, assisting with system access, setup, and providing helpdesk support. Key Responsibilities: Maintain and update the asset database … processing change requests within agreed timescales. Serve as the first point of contact for system users, providing advice and guidance on system access and setup. Coordinate and record Planned PreventativeMaintenance (PPM) schedules. Manage user accounts within the CAFM system, ensuring appropriate access and permissions. Import and export data (asset, finance, supplier, and work orders) to/ More ❯
Central London twice a week Key Activities: Supporting the engineering teams during planning, design, development, installation, maintenance, and troubleshooting processes. Analysing existing systems and operations and developing preventativemaintenance strategies. Identifying potential problems and notifying the relevant stakeholders in a timely manner. Monitoring processes, workers, and methods, and developing plans for increased efficiency. Conducting required More ❯
commissioning and service support of Rapiscan's X-ray, CT, Checkpoint and Trace systems at our customer's premises EMEA and International locations. Carry out preventive and corrective maintenance on-site at our customers' premises in EMEA. Carry out service site surveys prior to installations and professional site reports. Carries out all preventive and corrective maintenanceMore ❯
commissioning and service support of Rapiscan's X-ray, CT, Checkpoint and Trace systems at our customer's premises EMEA and International locations. Carry out preventive and corrective maintenance on-site at our customers' premises in EMEA. Carry out service site surveys prior to installations and professional site reports. Carries out all preventive and corrective maintenanceMore ❯
