the commercial acumen to drive significant growth across all areas including TTV, margin and room nights. Purpose of Role: Drive growth and profitability through proactivemanagement of the assigned portfolio of clients. Conduct and implement in-depth analysis of clients’ needs to deliver tailored solutions. Foster strong relationships … reporting and customer relationship planning necessary. Key requirements: Previous travel industry experience in a sales/key account position (min 3 years) Highly motivated, proactive team player with a positive can-do approach Experience working with operations and/or customer service teams Curious mindset Collaborative way of working … with a focus on understanding and responding to key trends Exceed in data analysis (knowledge of Tableau is a plus) Strong planning and stakeholder management Excellent problem-solving and negotiation Solid knowledge of MS Office applications and Salesforce Understanding of travel technology and market trends At HBX Group, we More ❯
FSEs, 3 rd party service providers and distributors to resolve filed issues and act as the primary service interface with engineering, quality, and product management to resolve complex field issues. They will work with engineering and be responsible for ensuring service requirements and serviceability for all products (legacy and … commissioning, upgrades, s/w patching, PM & CM activities). This individual will work closely with the EVP Global Security Service and Security Service Management team developing and establishing procedures governing how the business will seamlessly operate & execute in a world-wide setting. Working with the team, this individual … provide additional upgrades and greater capabilities to our clients as technology and product enhancements and features evolve. They will work closely with the service management team in responding to and addressing customer complaints. Working with the service security team, they will analyze data to determine gaps in our service More ❯
relationship liaison with customers in the UK, quickly building trust and identifying opportunities for continual improvement Ensure strong customer satisfaction by leveraging effective and proactive relationship management Help in responding to and preparing for RFPs/RFIs from prospective clients Serve as voice of the customer and provide More ❯
