1 to 25 of 60 Proactive Management Jobs in the UK

Oversee the creation of the service catalogue defining the services that encompass the programme and how the client organisation can engage for uptake Stakeholder Management: Collaborate closely with the client, service teams and third-party suppliers in the creation of the ITIL products for the in-life service. Maintain … continuous service improvement strategy for the contract. Governance and Service Reporting: Experience in establishing service governance to encompass Service structure Organisation Design Business Relationship Management Business Service Planning Service Level Management Risk Management and Issue/Problem Resolution : Experience in risk management. Experience in incident analysis ...

focus on the SharePoint platform and ideally be placed in the Birmingham location due to where the team are located. The role will have proactive management and analysis of the global server estate which encompasses the Web (SharePont), SSO, and SQL Server infrastructure, this person will identify opportunities … preferred Role responsibilities: Provide third-line support to a rich array of high profile legal and information systems which are fundamental to the firm. Proactive management and analysis of the global server estate which encompasses web, SSO, SharePoint, and SQL server infrastructure, and identify opportunities for improvement. Ensure ...

focus on the SharePoint platform and ideally be placed in the Birmingham location due to where the team are located. The role will have proactive management and analysis of the global server estate which encompasses the Web (SharePont), SSO, and SQL Server infrastructure, this person will identify opportunities … preferred Role responsibilities: Provide third-line support to a rich array of high profile legal and information systems which are fundamental to the firm. Proactive management and analysis of the global server estate which encompasses web, SSO, SharePoint, and SQL server infrastructure, and identify opportunities for improvement. Ensure ...

Operations function within a fast-paced and innovative digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders … line support operations, ensuring high-quality customer service and SLA achievement Manage workload allocation, resource planning, and day-to-day operational performance Drive proactive problem management, trend analysis, and preventative measures to reduce recurring incidents Own and optimise Service Management platforms such as ServiceNow and related monitoring ...

Role: IT Service Management Coordinator Location: London, UK (Hybrid) Contract: 6 months Working Shifts: Full-time Monday to Friday Overview We are seeking an experienced and proactive Service Management Specialist to support and enhance operational service delivery across a multi-functional technology support environment. This role will … support services are delivered effectively across the UK technology landscape. This is an excellent opportunity for a service-focused professional with strong IT Service Management (ITSM) knowledge, stakeholder management capability, and operational support experience within a fast-paced enterprise environment. Key Responsibilities Lead and participate in monthly stakeholder ...

closely with Project Managers and senior stakeholders to drive quality, consistency, and transparency across delivery. Key Responsibilities Governance & Compliance Ensure adherence to established project management frameworks, standards, and best practices. Maintain and manage documentation, templates, and governance artefacts. Monitor and quality assure project data including milestones, financials, risks … reports to support effective decision-making. Utilise tools such as Excel, Power BI, and PPM systems for analysis and reporting. Risk, Issue & Change Management Assess risks and issues across projects, ensuring mitigation strategies are robust and appropriate. Maintain and monitor portfolio-level risk, issue, and change logs. Support escalation ...

Quality & Operational Excellence Implement comprehensive testing, validation, monitoring, and performance optimisation processes. Ensure data products meet high standards of reliability, security, and accuracy. Promote proactive management of platform health, availability, and operational risk. Stakeholder Engagement Work closely with senior leaders, product managers, architects, and engineering teams to define … engineering practices. Strong software engineering skills using Python and/or JavaScript-based technologies. Experience implementing automated deployment pipelines and DevOps practices. Advanced Data Management Expert-level SQL skills, including query optimisation and performance tuning. Experience developing scalable data models, semantic layers, and analytical datasets. Strong understanding of data ...

Please do not contact the recruiter directly. Company Profile: Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk … lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River were acquired by State Street in October 2018. Background: Strong candidates are generally experienced in: Providing ...

infrastructure and service operations roadmap aligned with business objectives. Lead and develop global teams responsible for end-user computing (EUC), infrastructure operations, project management, and 24/7 service desk functions. Own and manage Morae's revenue-generating data center infrastructure and corporate Azure cloud environment. Ensure infrastructure availability … that improve productivity, reliability, and service quality. Provide oversight of enterprise applications and support the expansion of this capability as business needs evolve. Service Management & Customer Experience Direct global service desk and support operations serving both internal colleagues and external e-Discovery customers. Define, monitor, and report on service ...

menu change process across the estate Deliver stable, reliable operations across all sites, particularly during peak trading periods Minimise downtime and operational disruption through proactive management and strong support processes Improve operational efficiency through enhanced systems integration and order flow management Partner closely with operations teams … investment planning Oversee data compliance, cyber security, and GDPR strategy alongside external specialist partners Lead disaster recovery planning and operational resilience initiatives Leadership & Stakeholder Management Act as a senior leader across the business, partnering closely with operations, marketing, growth, and leadership teams Translate complex technology concepts into clear, commercially ...

trusted advisor for key Managed Services clients, owning relationships and leading on complex incidents. You will mentor junior colleagues, provide technical leadership, and ensure proactive management of client environments. This role combines advanced technical expertise with strong leadership and communication skills to deliver seamless service and long-term … complex, multi-system and mission-critical issues. Proactively manage support contracts, anticipating client peak periods, change governance and escalations. Work with Service Delivery Management to pro-actively work internally and with Client to provide world class Service. Perform advanced monitoring, maintenance, and health checks; identify and manage risks within ...

profile, secure environment supporting critical infrastructure services in a key client-facing role. They will combine strong technical knowledge with excellent service delivery, stakeholder management, and account leadership skills. Acting as the primary point of contact for key customers, you will drive operational excellence, manage service performance, and help … objectives and service levels. Identify opportunities for service enhancement, optimisation, and innovation through automation and modern technologies. Monitor account performance, risks, and dependencies, ensuring proactive management of service delivery challenges. Support strategic account planning and contribute to the growth and development of customer relationships. Collaborate with internal stakeholders ...

solutions across complex technology landscapes. 🔍 About the Role As an Observability Engineer, you’ll play a critical role in ensuring system reliability, performance, and proactive incident management . You’ll work across teams to embed observability into the heart of our solutions, leveraging cutting-edge tooling such … Partner with architects and delivery teams to embed monitoring into solution design and testing Develop and maintain dashboards, alerts, and visualisations to enable proactive service management Drive continuous improvement initiatives , helping teams mature their observability practices ✅ What We’re Looking For Strong experience in SRE principles and methodologies ...

work alongside engineers, architects, and delivery specialists to develop technology that enables faster, safer decision-making for critical operations. Key Responsibilities Include Credential Lifecycle Management: Manually creating or bulk-importing passwords, SSH keys, and API keys Configuring and verifying Remote Password Changing (RPC) to ensure credentials rotate … service accounts are used by Windows Services, Scheduled Tasks, or IIS Application Pools to ensure rotation doesn't break critical systems. System Maintenance & Performance: Proactive management of technical vulnerabilities and system security. Monitoring the status of Distributed Engines (DE) to ensure they are online and processing tasks like ...

appoint an experienced Interim Head of Finance/Financial Controller to support the board and wider team across day to day finance operations, cash management, process improvement and multi entity bookkeeping. Role Overview This role has been created to bring greater structure, consistency and visibility to the finance function … finance operations, bring bookkeeping across the group entities up to date, improve cash visibility, and ensure the business has accurate and timely management information. This is a hands on role suited to someone commercially pragmatic, organised and comfortable operating in a growing SME environment where cash is actively managed ...

have proven experience in technical delivery, excellent communication skills, and a strong technical background in big data platforms. The role emphasizes agile methodologies and proactive risk management. Join a culture committed to innovation, diversity, and continuous improvement. #J-18808-Ljbffr ...

comprehensive benefits package. Explore our full range of benefitsWhat You’ll DoMonitor system health metrics under the guidance of senior team members to learn proactive incident management.Assist in resolving database-related incidents, diagnosing basic infrastructure issues, and conducting root-cause analysis.Support the tracking of performance metrics to ensure database ...

Manager, you will be the ultimate trusted advisor for their accounting firm clients. This is a dynamic, high-impact hybrid role blending structured onboarding, proactive account management, and live training delivery. As the Customer Success Manager our client is looking to 2 different profiles however both would come … software like Xero or QBO. Profile B: The Ambitious Early-Stage Customer Service Manager You have 1–2 years of experience in SaaS Account Management or Customer Success in an Accounting related tech firm. You love onboarding new clients, tracking health metrics, and driving retention, and you are looking ...

telecoms, or another recurring-revenue environment and who enjoys rolling up their sleeves in a fast-moving business. What You'll Own * Accurate monthly management accounts - P&L, balance sheet and cash flow reporting.* Forecasting, budgeting and variance analysis, with clear commercial insight for senior leadership.* Year-end accounts … Recurring revenue billing across service agreements, licences, maintenance and support contracts, with a close eye on contract profitability and billing accuracy.* Credit control, debtor management and Direct Debit collections - improving cash collection and aged-debt performance.* Rolling cash flow forecasts and proactive management of working capital ...

clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks. You Will Lead project teams onboarding new customers, with a heavy emphasis on project/stakeholder management and understanding client requirements Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer … processes from scratch Proactive project management across many customers, to manage requirements and tasks across onboardings Lead, mentor and train training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip Collaborate closely with the product ...

analytical platforms such as PostgreSQL, Cloud SQL, Spanner, and BigQuery. Responsibilities Monitor system health metrics under guidance of senior team members to learn proactive incident management. Assist in resolving database‐related incidents, diagnose basic infrastructure issues, and conduct root‐cause analysis. Support tracking of performance metrics to ensure database ...

progress to both internal and external stakeholders. Monitor and analyse client product usage, forecast key account metrics, and drive net new revenue growth through proactive account management. Coordinate with the bank’s delivery partners to consistently exceed service expectations. Assist clients in crafting internal and external communications, including system ...

Systems team. In this role you'll play a key part in making sure our Acturis deployment continues to run efficiently by proactive management of day-to-day Acturis support tickets and ensuring all queries/improvements/resolutions are handled within agreed service levels. … paced environment Effective communication and interpersonal abilities. Ability to mange wide variety of stakeholders and provide appropriate levels of support. Proficiency in PAS/management software and tools. Understanding of the insurance industry/Brokering and Lloyds market. Work with third parties. Proficient in working with Microsoft Excel, PowerPoint ...

mechanical and electrical maintenance within a critical data centre environment. This role focuses on ensuring maximum uptime and resilience through expert fault diagnosis and proactive system management. Key Responsibilities Maintenance & Repair: Execute planned (PPM) and reactive tasks via the Aurora CAFM system, including fault finding on critical electrical ...

mechanical and electrical maintenance within a critical data centre environment. This role focuses on ensuring maximum uptime and resilience through expert fault diagnosis and proactive system management. Key Responsibilities Maintenance & Repair: Execute planned (PPM) and reactive tasks via the Aurora CAFM system, including fault finding on critical electrical ...