1 to 25 of 320 Proactive Management Jobs in England

implementation of strategies set by the leadership team. Implement and Manage an effective Staff Training and Awareness program to promote best practices. Adopt a continuous improvement approach to the management of Information Technology, Information Security and Privacy. Ensure that main stakeholders are informed and consulted via an effective Management Review process. Risk Identify information security threats and manage … an effective Vulnerability Management Process. Maintain an effective, proactive Risk Management Framework. Manage and maintain the Satalia Risk Register. Ensure an effective Incident Management procedure and Business Continuity Plan are maintained. Compliance Manage an effective Audit Programme to check compliance against key control requirements. Ensure an appropriate level of support for annual external audits required to … Cyber Essentials Plus requirements. Work in partnership with development staff to embed best practices in the development processes throughout the software development lifecycle. Devise and embed an effective Vendor Management programme to ensure the service provided by critical suppliers meet organisational requirements. Operational Oversee all technology operations and evaluate them according to established goals. Oversee the management and More ❯

through innovation, reliability, and customer-first thinking. Your Opportunity to Deliver Excellence and Build Impactful Relationships! Are you a customer-focused operations expert who thrives on service quality, stakeholder management, and problem-solving? We're looking for a Service Delivery Manager to join our collaborative team and be a trusted partner to our customers post-implementation. In this role … resolving issues, and building long-term relationships. You'll work across teams to ensure smooth operations, continuous improvement, and high customer satisfaction. If you're passionate about service excellence, proactive communication, and operational success, this is your chance to make a measurable difference at Lendscape. The Service Delivery Manager is responsible for ensuring the effective and efficient delivery of … the quality and effectiveness of ongoing service delivery to assigned customers. Acting as the primary post-implementation contact, the SDM ensures that customer expectations are met or exceeded through proactive relationship management, effective service coordination, and a deep understanding of each customer's operational goals. The SDM is responsible for maintaining a strong and positive relationship with each More ❯

through innovation, reliability, and customer-first thinking. Your Opportunity to Deliver Excellence and Build Impactful Relationships! Are you a customer-focused operations expert who thrives on service quality, stakeholder management, and problem-solving? We're looking for a Service Delivery Manager to join our collaborative team and be a trusted partner to our customers post-implementation. In this role … resolving issues, and building long-term relationships. You'll work across teams to ensure smooth operations, continuous improvement, and high customer satisfaction. If you're passionate about service excellence, proactive communication, and operational success, this is your chance to make a measurable difference at Lendscape. Requirements The Service Delivery Manager is responsible for ensuring the effective and efficient delivery … the quality and effectiveness of ongoing service delivery to assigned customers. Acting as the primary post-implementation contact, the SDM ensures that customer expectations are met or exceeded through proactive relationship management, effective service coordination, and a deep understanding of each customer's operational goals. The SDM is responsible for maintaining a strong and positive relationship with each More ❯

may be required to visit client sites, usually in London but occasionally other places in the UK or abroad. About Us We are a dynamic and driven security risk management consultancy and managed IT & security services provider based in London, with over a decade of experience. As a small but growing company, we specialise in delivering integrated security solutions … or critical capacity, while driving continual service improvement and process automation. You will maintain a high degree of client service, working within an ITIL framework and adhering to service management principles. You will take ownership of problems and use initiative to troubleshoot user issues, prioritising requests and keeping an audit trail of communications. You will work closely with the … other members of the Cyber team, communicate effectively, delegate appropriately and guide the junior members of the team with your experience and expertise. General Responsibilities • Helpdesk – proactive infrastructure management for our clients and escalated 3rd line IT support • Microsoft Endpoint Management (utilised by Toro and clients alike so it is worth having a good working knowledge of More ❯

CD principles and practices. Proficiency in infrastructure as code ( IaS ) using tools like Terraform , Azure DevOps , and Gitlab . Ability to communicate effectively with internal customers, team members , and management . Strong written and verbal communication skills. Preferred Skills and Experience 8 y ears ' h ands on experience with Windows/Linux Servers . Proactive incident management … a rticles of all supported systems are continually updated . To provide a high level of customer service, whilst working under pressure. To follow and adhere to established Incident Management, Change Management and Problem Management procedures . LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and More ❯

us to embrace the growth of our future. Your role @ Chanel The Service Delivery Manager leads and ensures the seamless delivery of Global ERP D365 IT services, focusing on proactive service management across a complex heavily integrated ecosystem collaborating partnering closely with managed service providers. This role also involves collaborating with cross-functional teams to implement best practices … in service management, drive Run partner to deliver managed services and fostering a culture of excellence. The impact you can create at Chanel Accountable for end-to-end HERO service to the UK/SWISS/EUROPE regions, including system and service performance and management of the Run partner Proactively drive and assure quality of D365 managed service … for each Region. Continuously improve IT Service Management processes Oversee high-quality managed services delivery by partners for internal users from Global and Regional teams. Accountable for the quality of service and performance, including future demand from growth and projects Lead service delivery team in executing service level agreements (SLAs) and key performance indicators (KPIs) Conduct regular performance reviews More ❯

Technology Operations! The Service Delivery and Compliance team is the backbone of Technology Operations at the BBC. We support the BBC’s output by providing a range of service management functions across diverse technologies. Your work will impact audiences worldwide. By collaborating with our digital product teams, broadcast engineers, and production teams, you'll gain unique insights into the … BBC's behind-the-scenes operations. Main Responsibilities As the Senior Problem Manager, you will champion problem management across our technology divisions. You'll enhance existing processes through training and governance, leading their adoption. This includes developing and maintaining a known error database to efficiently manage incidents and support critical resourcing decisions. Proactive problem management is crucial … and coordinating multiple experts. Key Responsibilities Lead: Manage high-priority problem tickets to establish root causes and implement permanent fixes and mitigating actions. Knowledge: Maintain comprehensive documentation for problem management, including operational procedures, support records including known errors, and knowledge articles. Govern: Ensure internal and external service providers adhere to BBC problem processes and act as a point of More ❯

boost productivity and reduce TCO. • Infrastructure & Operations • Oversee hybrid cloud infrastructure, enterprise systems, and global network operations. • Ensure IT service availability, performance, and capacity planning through robust monitoring and proactive incident management. • Cybersecurity & Compliance • Collaborate with InfoSec to ensure comprehensive threat management, data protection, and regulatory compliance (., GDPR, ISO 27001). • Embed security by design across all … Support • Lead global IT support and service delivery teams with a focus on SLAs, user experience, and continual improvement. • Mature ITSM capabilities and drive service excellence through KPI-driven management and process discipline. • Cloud & Digital Transformation • Drive cloud modernization strategies across AWS, Oracle Cloud, and related platforms to support digital innovation and scale. • Champion DevOps, infrastructure-as-code, and … CI/CD practices to accelerate delivery and improve quality. • Vendor & Financial Management • Manage enterprise vendor relationships and large-scale contracts across IT and video infrastructure providers. • Own the global IT budget, with a strong focus on cost control, transparency, and delivering measurable business outcomes. ⸻ Qualifications & Experience • 10+ years of progressive IT leadership experience, including 5+ years in a More ❯

to develop and execute data-driven strategies that enhance productivity, efficiency, and client satisfaction within a dynamic and fast-paced account. This role requires a strong understanding of project management methodologies, as well as a solid understanding of facilities management principles. Providing technical advice and expertise to Work Dynamics leads, Account Directors and clients Driving increased revenue for … unplanned) stay on time, on budget, and ensure the right stakeholders are engaged throughout the process. Ensure that all projects have a developed project plan and resource needs with management to assign/obtain needed resources for project success. Advise on basic project management approaches and tools, provide project management toolkit for projects as required. Deliver effective … PMO process management to all interested parties. Continuously review the scope, schedule, cost, safety, and quality of assigned projects Reinforce identified facility standards (i.e., facilities, safety, security, energy efficiency, space, FFE, etc.) Conduct portfolio analysis to help address or accommodate project requests and business needs Ensure change control procedures are in place, and actively used, to assess the effect More ❯

Corporate Planning & Management, Data Owner & Migration Lead - Vendor Contracting, Associate, Birmingham location_on Birmingham, West Midlands, England, United Kingdom DIVISIONAL OVERVIEW The Corporate Planning & Management (CPM) Division unifies Finance & Planning, Spend Management, Operational Risk and Resilience, and CPM Engineering teams to deliver business planning and analytics, expense management, third party risk management, and governance strategies … across the firm. CPM has 5 operating pillars. Finance & Planning supports the execution of the firm’s strategic objectives through the management of the planning process, firmwide reporting and analytics, and insights into the firm’s business plans and budgets. They develop a consistent framework for revenue division projections creating transparency, accountability, and efficiency around projections. This pillar also … Engineering divisional CFOs, who are strategic finance advisors helping the firm and the non-revenue divisions achieve commercial financial opportunities. Product Finance is responsible for the overall governance and proactive management of the firm’s non-compensation expenses. Spend Management encompasses the functions responsible for managing all aspects of the firm's spend with third parties - advising More ❯

service desk function, providing support to CFBUs and Business Support Functions across all UK locations, including offices, pharmacies, and distribution centres during operational service hours. Key Responsibilities: Provide incident management, request fulfillment, and access management services in accordance with ITIL processes as a first point of contact. Ensure tickets are actioned within SLA targets, using escalation processes where … Ensure compliance with relevant IT and Data Security standards & policies at all times. Monitor key business systems for performance and availability through event and system monitoring, enabling reactive and proactive management of infrastructure and applications. Support Platform Specialists in client and server patching as required. Create and maintain knowledgebase articles and documentation. What We’re Looking For: Experience More ❯

and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours. Key Responsibilities: In accordance with the defined ITIL processes provide incident management, request fulfilment, and access management services as a first point of contact. Ensure tickets are actioned in accordance with agreed SLA targets, using escalation processes where necessary. Develop … and Data Security standards & policies are met at all times. Monitoring of key group business systems for performance and availability through event and system monitoring resulting in reactive and proactive management of infrastructure and applications. Support the Platform Specialists to perform client and server patching as and when required. Create and maintain knowledgebase articles and documentation. What We More ❯

CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours.Key Responsibilities:In accordance with the defined ITIL processes provide incident management, request fulfilment, and access management services as a first point of contact. Ensure tickets are actioned in accordance with agreed SLA targets, using escalation processes where necessary.Develop solutions … IT and Data Security standards & policies are met at all times.Monitoring of key group business systems for performance and availability through event and system monitoring resulting in reactive and proactive management of infrastructure and applications.Support the Platform Specialists to perform client and server patching as and when required.Create and maintain knowledgebase articles and documentation.What We’re Looking For More ❯

service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies, and distribution centres during operational service hours. Key Responsibilities: Provide incident management, request fulfilment, and access management services following ITIL processes as a first point of contact. Ensure tickets are actioned within SLA targets, escalating when necessary. Develop solutions and … compliance with relevant IT and Data Security standards and policies at all times. Monitor key business systems for performance and availability through event and system monitoring, enabling reactive and proactive management. Support Platform Specialists in client and server patching as required. Create and maintain knowledgebase articles and documentation. What We’re Looking For: Experience in an IT field role More ❯

s remote production evolution towards a hybrid model of fibre, satellite, cloud, and IP. We seek a Dedicated TOC Network Engineer to provide expert technical support, monitoring, and operational management for a major British football league contract, utilizing Cingularity's global network and IP platforms. Based at IMG Studios, Stockley Park, this role is essential for ensuring high-availability … Operations & Monitoring Coordinate and execute all technical aspects of live transmissions, including service check-in, configuration validation, active monitoring, and check-out procedures. Perform continuous, expert-level monitoring and proactive management across network, video, and system domains, including: Network: Monitor the Cingularity core network (NetInsight Nimbra DTM & Arista IP) and edge devices using systems like Nimbra Vision and … talkback, addressing service issues and collaborating with partners and suppliers. • Proactively identify and resolve issues to prevent service impact. • Complete provisioning of new services, including occasional-use services. Incident Management & Resolution: Resolve service issues impacting the contract, from investigation to resolution, minimizing impact. Log, analyze, and report incidents, including root cause analysis. Participate in post-incident reviews to improve More ❯

embedding security into the DNA of business operations. As a key member of the leadership team, you will be responsible for shaping our security roadmap, fostering a culture of proactive risk management, and ensuring our systems, data, and operations are safeguarded—without compromising agility or business delivery. Key Responsibilities: Strategic Leadership Define and execute the company’s overarching More ❯

Director, Open Banking Product Management Director, Open Banking Product Management Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and … and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Open Banking Product Management Job Description - Director, Open Banking Product Management OVERVIEW The Global Open Banking and API team is responsible for developing and building the future of open banking and a … developer-first approach that propels innovation with fintech and other partners, in support of realizing Mastercard's multi-rail potential. The Director, Open Banking Product Management will be responsible for supporting the development and refinement of our commercialization and strategic efforts to help increase market share and revenue by creating a sustained competitive advantage. • Do you enjoy working on More ❯

unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Open Banking Product ManagementJob Description - Director, Open Banking Product Management OVERVIEW The Global Open Banking and API team is responsible for developing and building the future of open banking and a developer-first approach that propels innovation with fintech … and other partners, in support of realizing Mastercard's multi-rail potential. The Director, Open Banking Product Management will be responsible for supporting the development and refinement of our commercialization and strategic efforts to help increase market share and revenue by creating a sustained competitive advantage. • Do you enjoy working on complex business problems? • Are you adept at communicating … deep market understanding and competitive intelligence to define new pathways for expansion. • Provide strategic oversight for key operational functions, including quarterly business reviews, KPI framework development, planning processes, and proactive risk management. • Mentor and develop junior team members, fostering a culture of high performance, strategic thinking, and continuous learning within the team. ALL ABOUT YOU • Bachelor's degree required More ❯

happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. About the opportunity: We are seeking a dynamic, passionate and proactive customer-focused Level1 (L1) Service Desk Support Technician to join our ServiceNow team at our brand new, state of the art office in Theale, UK, situated close to Reading. … L1 technical assistance and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. Makes regular proactive recommendations regarding eradication and automation of incoming demand, to reduce overall net incoming demand and improve the end user experience (and reduce end user disruption). Collaborate with L2 … colleagues to ensure seamless end user experience. This is a traditional a L1 role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual “Tech Bar” sessions to resolve L1 type ticket queries Drafting “Tech Tuesday” newsletters, includes “ tips & tricks” to bolster end-user More ❯

cybersecurity challenges and business-critical priorities. This individual will play a pivotal role in translating complex security concepts into actionable insights for business leaders, enabling informed decision-making and proactive risk management. Candidate must have Salesforce expertise. This role is central to driving organizational transformation, ensuring security assurance is embedded in business strategy and operational processes. Key Responsibilities Security … Assurance and Risk Management: Conduct in-depth assessments of security risks and vulnerabilities, focusing on high-risk areas Develop and deliver actionable reports on potential threats, their business implications, and mitigation strategies. Collaborate with technical teams to evaluate and ensure security assurance measures align with business priorities. Business Communication and Stakeholder Engagement: Act as a trusted advisor to business … take a hands-on approach to deliver transformation deliverables, including reports, frameworks, and action plans. Skills and Experience Required Security Assurance Expertise: Deep understanding of security assurance principles, risk management, and vulnerability assessment. Communication Skills: Exceptional ability to communicate technical cybersecurity concepts in business terms to diverse audiences. Business Acumen: Proven capability to understand and articulate the business implications More ❯

to enhance the organization’s understanding and execution of operational resilience practices. Risk Intelligence Program Responsibilities: Assist in the creation and implementation of a risk intelligence program that supports proactive risk management and continuous improvement. Independently collect, analyze and synthesize complex risk data to inform the risk assessment process. Employ Archer GRC and other data analytics tools to … optimize risk management processes and improve data accuracy and reporting capabilities. Actively challenge existing norms and foster a risk-aware culture across all levels of the organization, integrating risk management practices into daily operations. Prepare and present comprehensive risk reports to senior management, ensuring they are informed of risk landscapes and resilience strategies. WHAT WE ARE LOOKING … FOR Bachelor's degree or equivalent work experience. Must have experience in risk (enterprise, operational, vendor or IT risk), investment management, financial services, or industry-related compliance. Demonstrated experience with global operational resilience regulations, e.g. DORA and UK Operational Resilience, and best practices Practical knowledge of risk intelligence, with the proven ability to evaluate processes and develop creative solutions More ❯

Product & Project Management (Technical) Proactive Issue Management: Take ownership of client issues from start to finish, ensuring their expectations are exceeded by utilizing exceptional problem-solving skills to resolve technical problems related to Visa Resolve Online (VROL) and RTSI. High-Quality Support: Provide timely and high-quality support via phone and email, ensuring exceptional customer satisfaction, and More ❯

permit required: Yes Job Reference: 05de1d0a3679 Job Views: 6 Posted: 29.06.2025 Expiry Date: 13.08.2025 Job Description: Job Description Join our team for an exciting mission to provide high-quality, proactive support to a vibrant multi-client community. As a Security Operations Network Engineer you will be deliver best-in-class solutions, work with cutting-edge tech in our customer … Safeguard network through meticulous security and vulnerability patch management. Investigate alerts, respond swiftly to incidents, and provide valuable recommendations. Resolve incidents promptly, manage infrastructure capacity, and minimize incidents through proactive problem-solving To proactively manage and patch the complete IT systems infrastructure including the Network, Web Access, VPNs and firewalls. Working with Switches and Firewalls Perform proactive scanning … implement ITHC remediation, and join thrilling threat hunting missions. Drive down incident numbers through proactive problem management and present system performance reports. Collaborate with infrastructure teams, automate remediation, and analyse Cisco/Palo firewalls to meet SLAs, deliver timely projects, and provide high-level technical support. Embrace variety, get involved in exciting business activities, and work across different More ❯

in GRC solutions and helps organisations strengthen their risk and compliance programs with a 360-degree view of enterprise, third party and ecosystem risk for enhanced regulatory compliance and proactive risk management. Easy to use, the NAVEX One platform empowers compliance through connecting unparalleled industry intelligence and insights. Worldwide, we have over 13,000 customers who trust NAVEX to … ensure the alignment of all demand generation activities including ownership of campaign calendars Ensure Business Development Representative (BDR) team alignment for all demand campaigns (inbound and outbound) including lead management Establish, maintain, and optimise scalable processes that ensure best practises in campaigns and lead management, including tracking lead lifecycle and conversion rates throughout the pipeline Define activity success … demand generation activities, ensuring ongoing optimisation, and analyse marketing and sales data to develop insights and make recommendations on areas for optimisation to meet targets Agency, supplier and budget management Ensure full utilisation of the company's Martech stack to support demand generation activities What you'll need: Bachelor's degree in marketing, business management, or equivalent experience More ❯

in GRC solutions and helps organisations strengthen their risk and compliance programs with a 360-degree view of enterprise, third party and ecosystem risk for enhanced regulatory compliance and proactive risk management. Easy to use, the NAVEX One platform empowers compliance through connecting unparalleled industry intelligence and insights. Worldwide, we have over 13,000 customers who trust NAVEX to … ensure the alignment of all demand generation activities including ownership of campaign calendars Ensure Business Development Representative (BDR) team alignment for all demand campaigns (inbound and outbound) including lead management Establish, maintain, and optimise scalable processes that ensure best practises in campaigns and lead management, including tracking lead lifecycle and conversion rates throughout the pipeline Define activity success … demand generation activities, ensuring ongoing optimisation, and analyse marketing and sales data to develop insights and make recommendations on areas for optimisation to meet targets Agency, supplier and budget management Ensure full utilisation of the company’s Martech stack to support demand generation activities What You’ll Need Bachelor’s degree in marketing, business management, or equivalent experience More ❯