colleagues when necessary - e.g., holiday, sickness, busy periods · Log call details using the call logging system within agreed timescales · Report reoccurring faults to enable proactivemanagement of such faults · Share expertise and technical information with team members · Build relationships with key stakeholder accounts at all times · Ensure boot More ❯
Employment Type: Permanent
Salary: £30000 - £31000/annum 25 days / pension / car
leading engineering and infrastructure companies and play a key role in supporting and evolving our hybrid IT estate. We're seeking a skilled and proactive IT Operations Analyst to join our dynamic IT team. This is an exciting opportunity for someone who thrives in a technical, fast-paced environment … cloud services . Support day-to-day operations of Azure IaaS/PaaS , Microsoft 365 , Exchange Online , and related platforms. Administer and improve endpoint management via Intune , SCCM , and Autopilot. Ensure security compliance through MFA , Microsoft Defender , and proactive vulnerability management. Collaborate with internal support teams and third … services . Experience managing Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with More ❯
Watford, Hertfordshire, South East, United Kingdom
ECS
leading engineering and infrastructure companies and play a key role in supporting and evolving our hybrid IT estate. We're seeking a skilled and proactive IT Operations Analyst to join our dynamic IT team. This is an exciting opportunity for someone who thrives in a technical, fast-paced environment … cloud services . Support day-to-day operations of Azure IaaS/PaaS , Microsoft 365 , Exchange Online , and related platforms. Administer and improve endpoint management via Intune , SCCM , and Autopilot. Ensure security compliance through MFA , Microsoft Defender , and proactive vulnerability management. Collaborate with internal support teams and third … services . Experience managing Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with More ❯
Cambridge, Cambridgeshire, UK Hybrid / WFH Options
Trust In SODA
Ops and Observability Platform . This strategic programme is core to a broader IT transformation—aimed at improving operational resilience, reducing downtime, and enabling proactive incident management. You’ll drive end-to-end delivery, from roadmap ownership to stakeholder alignment, while shaping how observability is embedded into tools, workflows … IT, and business teams. Key Responsibilities: Lead planning and execution of the observability platform rollout Manage roadmap, risks, and dependencies across functions Oversee change management, communications, and adoption strategies Engage stakeholders at all levels to ensure alignment and delivery Track and report KPIs to demonstrate business value What You … Bring: Proven experience in large-scale programme delivery or transformation Strong communication and stakeholder management skills Familiarity with enterprise IT, infrastructure, or DevOps environments Ability to lead cross-functional teams in fast-paced settings Exposure to observability tools (e.g., Datadog, Grafana, Splunk, etc.) Knowledge of Agile or hybrid delivery More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Trust In SODA
Ops and Observability Platform . This strategic programme is core to a broader IT transformation—aimed at improving operational resilience, reducing downtime, and enabling proactive incident management. You’ll drive end-to-end delivery, from roadmap ownership to stakeholder alignment, while shaping how observability is embedded into tools, workflows … IT, and business teams. Key Responsibilities: Lead planning and execution of the observability platform rollout Manage roadmap, risks, and dependencies across functions Oversee change management, communications, and adoption strategies Engage stakeholders at all levels to ensure alignment and delivery Track and report KPIs to demonstrate business value What You … Bring: Proven experience in large-scale programme delivery or transformation Strong communication and stakeholder management skills Familiarity with enterprise IT, infrastructure, or DevOps environments Ability to lead cross-functional teams in fast-paced settings Exposure to observability tools (e.g., Datadog, Grafana, Splunk, etc.) Knowledge of Agile or hybrid delivery More ❯
cambridge, east anglia, United Kingdom Hybrid / WFH Options
Trust In SODA
Ops and Observability Platform . This strategic programme is core to a broader IT transformation—aimed at improving operational resilience, reducing downtime, and enabling proactive incident management. You’ll drive end-to-end delivery, from roadmap ownership to stakeholder alignment, while shaping how observability is embedded into tools, workflows … IT, and business teams. Key Responsibilities: Lead planning and execution of the observability platform rollout Manage roadmap, risks, and dependencies across functions Oversee change management, communications, and adoption strategies Engage stakeholders at all levels to ensure alignment and delivery Track and report KPIs to demonstrate business value What You … Bring: Proven experience in large-scale programme delivery or transformation Strong communication and stakeholder management skills Familiarity with enterprise IT, infrastructure, or DevOps environments Ability to lead cross-functional teams in fast-paced settings Exposure to observability tools (e.g., Datadog, Grafana, Splunk, etc.) Knowledge of Agile or hybrid delivery More ❯
Cambridge, south west england, United Kingdom Hybrid / WFH Options
Trust In SODA
Ops and Observability Platform . This strategic programme is core to a broader IT transformation—aimed at improving operational resilience, reducing downtime, and enabling proactive incident management. You’ll drive end-to-end delivery, from roadmap ownership to stakeholder alignment, while shaping how observability is embedded into tools, workflows … IT, and business teams. Key Responsibilities: Lead planning and execution of the observability platform rollout Manage roadmap, risks, and dependencies across functions Oversee change management, communications, and adoption strategies Engage stakeholders at all levels to ensure alignment and delivery Track and report KPIs to demonstrate business value What You … Bring: Proven experience in large-scale programme delivery or transformation Strong communication and stakeholder management skills Familiarity with enterprise IT, infrastructure, or DevOps environments Ability to lead cross-functional teams in fast-paced settings Exposure to observability tools (e.g., Datadog, Grafana, Splunk, etc.) Knowledge of Agile or hybrid delivery More ❯