service requests, and self-service capabilities Collaborate with cross-functional teams to optimise customer and internal environments Administer and support Azure, Microsoft 365, Exchange, and Intune platforms Contribute to proactivemonitoring and automated remediation across infrastructure, systems, and networks Support service transition processes, ensuring documentation and knowledge transfers are complete Champion service management processes including Change, Major Incident … a 3rd line technical infrastructure support or project role Excellent problem-solving skills with a structured, analytical mindset High attention to detail and accuracy Passionate about service excellence and proactive in approach Calm under pressure with strong teamwork and interpersonal skills Motivated by complex problem-solving and automation Certifications (Required or Strongly Recommended): Microsoft Certified: Azure Administrator Associate (AZ More ❯
while also managing BAU security tasks, ongoing maintenance, supporting projects, and assisting with regulatory compliance to encourage continual enhancement of our IT security environment. Key Responsibilities and Accountabilities: Endpoint monitoring and analysis. Malware analysis and forensics research. Understanding/differentiation of intrusion attempts and false positives. Lead investigations into security breaches, incidents, or suspicious activities and provide incident reports More ❯
while also managing BAU security tasks, ongoing maintenance, supporting projects, and assisting with regulatory compliance to encourage continual enhancement of our IT security environment. Key Responsibilities and Accountabilities: Endpoint monitoring and analysis. Malware analysis and forensics research. Understanding/differentiation of intrusion attempts and false positives. Lead investigations into security breaches, incidents, or suspicious activities and provide incident reports More ❯
with other BI platforms (e.g. SAP BusinessObjects, Power BI), SQL, ETL processes, data modelling, and diverse data sources (including SAP HANA). Tableau Tools : Knowledge of Tableau Server Resource Monitoring Tool (RMT) and Content Migration Tool. DevOps : Familiarity with Azure DevOps CI/CD processes. Web Development : Proficiency in HTML and CSS editing. Deliverables: Responsibilities but not limited to … and managing user access. Collaboration & Integration : Collaborate with BI development teams on content promotion, best practices, and system integrations. Assist with Tableau content governance, customer onboarding, and request processes. ProactiveMonitoring: Proactively monitor server health, capacity, and resource utilisation to ensure platform stability. Content Management : Maintain and update content for our web portal and help pages. IR35 As More ❯
Luton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
with other BI platforms (e.g. SAP BusinessObjects, Power BI), SQL, ETL processes, data modelling, and diverse data sources (including SAP HANA). Tableau Tools : Knowledge of Tableau Server Resource Monitoring Tool (RMT) and Content Migration Tool. DevOps : Familiarity with Azure DevOps CI/CD processes. Web Development : Proficiency in HTML and CSS editing. Deliverables: Responsibilities but not limited to … and managing user access. Collaboration & Integration : Collaborate with BI development teams on content promotion, best practices, and system integrations. Assist with Tableau content governance, customer onboarding, and request processes. ProactiveMonitoring: Proactively monitor server health, capacity, and resource utilisation to ensure platform stability. Content Management : Maintain and update content for our web portal and help pages. IR35 As More ❯
SANs), and secure gateways. Proven ability to troubleshoot and resolve technical issues independently and collaboratively. Excellent communication and interpersonal skills for supporting both technical and non-technical users. Organised, proactive, and able to manage and prioritise a varied workload. Experience contributing to IT projects is desirable. If you are interested in this position and meet the above criteria, please More ❯
integration tasks is advantageous. Expertise in performance tuning techniques for optimising database operations. Understanding of high availability concepts and implementations. Ability to vaticinate potential issues before they arise through proactive monitoring. Excellent analytical skills with a keen attention to detail. Strong communication skills, both written and verbal, to collaborate effectively with team members. Join us in harnessing the power More ❯
Luton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
driving delivery Partner with Product to define scope, estimate effort, and establish roadmap Architect and implement reliable platform features at scale for hundreds of thousands of users daily Build proactivemonitoring, alerting, and rapid incident response processes Balance feature development with technical debt reduction Integrate new AI-driven capabilities to enhance security and user experience What you’ll More ❯
support for internal and external customer requests, ensuring the delivery of exceptional 24/7 service. This role involves managing daily operational tasks, including incident resolution, change requests, and proactivemonitoring to maintain service quality. Service Express have a wealth of experience kick-starting apprentices' careers, they know exactly what it takes to support and guide you throughout … delivery Provide support for project-related operational tasks as required Manage the Command Centre during night shifts and weekends, ensuring service continuity Perform out-of-hours tasks, including BMS monitoring, performance board updates, and hands-on technical support ?Handle secure management of personal data in line with GDPR regulations Full training and support will be provided by your workplace More ❯