2 of 2 Proactive Monitoring Jobs in Exeter

an exciting opportunity to join our growing IT team as an IT Support Analyst in our Exeter office. As part of this role you will be responsible for: Proactively monitoring support calls using our ServiceNow ticket management system Taking phone calls, logging tickets, and troubleshooting IT issues Liaising with third party vendors where applicable Preparing hardware including deploying OS More ❯

driving delivery Partner with Product to define scope, estimate effort, and establish roadmap Architect and implement reliable platform features at scale for hundreds of thousands of users daily Build proactive monitoring, alerting, and rapid incident response processes Balance feature development with technical debt reduction Integrate new AI-driven capabilities to enhance security and user experience What you’ll More ❯