11 of 11 Proactive Monitoring Jobs in the Midlands

obligations. Required Skills & Experience: A self-starter with the ability to manage issues through the full lifecycle from triage to resolution. Strong verbal and written communication skills, with a proactive approach to user support. Analytical mindset with the ability to identify trends, recurring problems, and provide effective solutions. Solid understanding of Office 365 applications, Azure Active Directory, and Intune More ❯

solutions (e.g. Azure AD, Okta, Google Workspace). capable of leading the lifecycle of Privileged Access Management (PAM) solutions, including policy definition, Just-In-Time (JIT) access implementation, and proactive monitoring of privileged activity for security threats Our Infrastructure Stack: Operating Systems: Windows, macOS, ChromeOS, Linux Cloud: AWS, Azure and GCP Networking: VMware SD-WAN, Mist WiFi, Meraki More ❯

Experience managing ERP systems, IT budgets, and projects. Industry certifications (CISSP, CISM, CCNP, CEH, ITIL). Preferred. Strategic thinker with the ability to translate technical concepts into business value. Proactive problem-solver, adept at managing risks and driving continuous improvement. Strong stakeholder engagement skills, capable of influencing at board level. Commercial acumen, with a focus on delivering cost efficiencies More ❯

CI or Jenkinsto enable fast, secure, and reliable software delivery. o Champion Kubernetes-based platformsusingAmazon EKSandIstio Service Meshto build scalable, service-oriented architectures. o Drive observability and reliability engineeringthrough proactive monitoring, alerting, and incident response strategies. o Mentor and guide DevOps engineers, fostering a culture of continuous improvement, automation, and operational excellence. o Collaborate cross-functionallywith development, security … experience. We're looking for someone with deep expertise in: oInfrastructure as Code: Terraform, CloudFormation o Security best practices: IAM, KMS, encryption in transit/at rest, DevSecOps o Monitoring & observability: Datadog, Prometheus, Grafana, ELK, or similar What You Bring o 6+ years in DevOps or platform engineering, with experience in a technical lead role. o Proven experience designing More ❯

1st and 2nd line support alongside hardware installs, configurations, and site-specific rollouts Implement Best Practice : Introduce SOPs, audit systems, and bring consistency across the Service Desk function Be Proactive : Monitor usage, identify risks, manage security vendors, and keep our systems safe, sound, and speedy Support the Business : Provide reliable MI reporting and work with internal teams to resolve More ❯

We are looking for keen and capable digital support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. Role Please note that this is an apprenticeship More ❯

team as an IT Apprentice. Founded in 2009 and headquartered in Chesterfieldwith additional offices in London, Manchester, and SheffieldAAG supports businesses across the UK with tailored IT solutions, including proactive network monitoring, cyber security, cloud services, and 24/7 managed IT support. In this hands-on role, the apprentice will assist with password resets, hardware setups, software More ❯

Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible. You will also More ❯

Senior SQL and Web Platform Engineer Location: Birmingham (Hybrid) Contract: 6 Months Fixed Term Contract About the Role We are seeking a Senior SQL and Web Platform Engineer to join the IT Services team of a leading international professional services More ❯

customer service to major brands, while also developing and maintaining strong relationships. You will gain understanding of their telecom requirements and ensure the needs are met. Key Responsibilities Providing proactive and customer focused support, through a ticketing system and by phone Liaising directly with suppliers and service providers to help resolve escalated issues Proactively monitoring tickets and taking … progress of orders Helping the business to drive continuous improvements in service delivery Developing and maintaining strong relationships with our customers Maintaining accurate records, updating service tickets and systems Monitoring and ensuring delivery of contracted KPIs and SLAs What You ll Need Minimum of 3 years experience in a customer service/Helpdesk role, with proven track record of More ❯

customer service to major brands, while also developing and maintaining strong relationships. You will gain understanding of their telecom requirements and ensure the needs are met. Key Responsibilities Providing proactive and customer focused support, through a ticketing system and by phone Liaising directly with suppliers and service providers to help resolve escalated issues Proactively monitoring tickets and taking … progress of orders Helping the business to drive continuous improvements in service delivery Developing and maintaining strong relationships with our customers Maintaining accurate records, updating service tickets and systems Monitoring and ensuring delivery of contracted KPIs and SLAs What You’ll Need Minimum of 3 years’ experience in a customer service/Helpdesk role, with proven track record of More ❯