3rd Line Support Engineer
Bromsgrove, Worcestershire, England, United Kingdom
Advancing People
raised through our client's Service Desk, working with technologies such as Active Directory, Azure Active Directory, Group Policy, Exchange Online, Windows Server, and Remote Desktop Services. Respond to monitoring alerts for Microsoft Azure IaaS/PaaS/SaaS services, network connectivity, and Microsoft 365 services to proactively address potential issues. Investigate and resolve security alerts for Microsoft … concerns like user account security, suspicious activity, antivirus alerts, and Endpoint Detection and Response (EDR) notifications. Ensure the operational integrity, performance, and security of customer cloud-based services through proactive monitoring and expertise. Maintain regular communication with customers via Service Desk tools and Teams meetings. Person Specification: Possess strong interpersonal skills to collaborate with team members and customer More ❯
Employment Type: Full-Time
Salary: £50,000 per annum, Inc benefits
Posted: