3 of 3 Problem Management Jobs in Essex

v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand of business systems and solutions. Work with the … implement, and maintain solutions within our Microsoft Technical Stack Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly Support IT More ❯

in root cause analysis techniques beyond incident resolution. Proficient in working with data to identify trends and take proactive measures. About The Role: Own, manage, and improve incident and problem management policies, processes, and procedures. Manage and drive the progression of high-priority and escalated incidents, focusing on stakeholder communication, technical progression, and SLA adherence. Facilitate root cause … analysis of problem records using various techniques. Utilize data, reporting, and trending to identify recurring incidents and raise proactive problem records. #J-18808-Ljbffr More ❯

ir35 Job Description We are excited to invite applications for the position of Data Centre Engineer to join our esteemed bank’s IT team. This pivotal role involves the management, maintenance, and security of our critical data centre infrastructure. As a Data Centre Engineer, you will be responsible for designing, implementing, and overseeing a secure, scalable, and resilient data … this role, you will also take on various technical responsibilities such as: Managing financial budgeting for all on-premises hosted services and overseeing site-level procurement. Implementing site risk management strategies and creating standard operating procedures relevant to each location. Maintaining accurate infrastructure asset management and lifecycle reports for both data centre and associated infrastructure assets. Ensuring documentation … is maintained in an ‘audit-ready’ state, supporting capacity management that includes power and floor space forecasting. Acting as a conduit for change management, ensuring all changes meet site-level approval. Supporting the CTO team with incident and problem management processes, including hardware replacements and RMA tasks. Vendor and Stakeholder Collaboration A vital aspect of your More ❯