1 of 1 Problem Management Jobs in Essex

summary This role supports the delivery of high-quality ICT service management to all our staff at Princess Alexandra Hospital. The post holder will manage a team to resolve issues both pro-actively and reactively, to maintain a smooth and efficient ICT operations. Main duties of the job Lead … development and maintenance of ITIL based process to improve the delivery of IT services to the Trust and will be the owner for Incident, Problem Management and the Major Incident manager First escalation point for tickets, issues and problems Co-ordinate larger scale implementations or cross functional teams ...