7 of 7 Problem Management Jobs in the East of England

ServiceNow Senior Functional Consultant

Hiring Organisation
COMPUTACENTER (UK) LIMITED
Location
Hatfield, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused … plans, highlight reports, exceptions reports and risk & issue logs when required. What youll need 7 years + working in similar Business Analyst/Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application ...

PAS-X MES Application Support Analyst L1/L2 (SaaS)

Hiring Organisation
Stackstudio Digital Ltd
Location
Shefford, Bedfordshire, South East, United Kingdom
Employment Type
Contract
Contract Rate
From £400 to £450 per day
/L2 (SaaS) Work Location Ireland, Cork Hybrid Requirement: 1 day a week (but should be available when needed) The Role Manufacturing Data Management project for a global FMCG client as a Platform architect. Your Responsibilities (Up to 10, Avoid repetition) 1. L1/L2 Application Support Provide … first point of contact for MES incidents, alarms, and service requests Perform incident triage, analysis, resolution, or escalation within agreed SLAs 2. Incident & Problem Management Log, manage, and resolve incidents using Pulse Support deviation, investigation, and root cause analysis activities where required Coordinate with PAS-X vendor ...

1st/2nd Line IT Support Engineer

Hiring Organisation
Anson Mccade
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£45,000
support, stability, and security of a large-scale Windows-based infrastructure. This role sits at the intersection of reactive incident management and proactive system improvement. You will work within a collaborative engineering team to review customer work requests, build and configure virtualized server environments, and maintain the "Gold Build … estates security and performance standards. Key Responsibilities Server Provisioning & Configuration: Build and configure Windows Servers (predominantly virtualized on VMware vSphere clusters ). Infrastructure Management: Monitor and maintain Active Directory (AD), DNS, and WSUS environments. Automation & Imaging: Update and maintain "Gold Build" images; use scripting (PowerShell) to automate repetitive build ...

3rd Line IT Technician

Hiring Organisation
Contract Personnel Limited
Location
Norwich, Old Catton, Norfolk, United Kingdom
Employment Type
Permanent
Salary
£35000 - £40000/annum PENSION
Technician to join an award winning MSP in Norwich. As a senior technical escalation point responsible for resolving complex infrastructure, networking, and endpoint management issues across a managed services customer base. The role has strong ownership of Azure infrastructure, networking, and Microsoft Intune device management, supporting escalations from … ASGs, UDRs. Azure Firewall, Bastion, Private Endpoints, and Private DNS. Facilitate hybrid connectivity between on-premises and Azure environments. Ensure security, governance, and cost management best practices are applied. Microsoft Intune & Endpoint Management Design, implement, and manage device enrollments for Windows (Azure AD Join & Hybrid Join), iOS, iPadOS ...

Dynamics Field Services Functional Consultant

Hiring Organisation
Clarion Housing
Location
Norwich, Norfolk, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
manage and optimise the M365 collaboration and productivity suite, working within an agile, pod-based team. Providing comprehensive support, conducting incident, change and problem management and managing policy compliance, you'll act as an escalation point, offering oversight and guidance to 1st and 2nd line teams. With excellent … analytical, problem solving, stakeholder engagement and communication skills, you'll also serve as the primary liaison between the technical team and business stakeholders, building relationships, communicating changes and managing expectations. You'll need certification in one of the following or equivalent experience: Microsoft Dynamics 365 Customer Service Functional Consultant ...

2nd Line Engineer

Hiring Organisation
Leidos Innovations UK Limited
Location
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd line engineers conduct repairs on all systems that Leidos ...

2nd Line Engineer

Hiring Organisation
Leidos Innovations UK Limited
Location
Huntingdon, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd line engineers conduct repairs on all systems that Leidos ...