8 of 8 Problem Management Jobs in Merseyside

suppliers, ensuring key applications continue to meet both operational and regulatory requirements. We're particularly interested in candidates with experience supporting applications within Wealth Management, Investment Management, Asset Management or Private Banking environments. However, strong application engineers from the wider Financial Services sector will also be considered. … ensuring the ongoing stability, support and enhancement of services that are fundamental to daily operations. You'll play a key role in incident resolution, problem management, platform upgrades, service transition activities and business change initiatives, whilst helping to improve operational resilience through automation, monitoring and continuous service improvement. ...

Hybrid Working £Competitive + Benefits We're working with a highly respected financial services organisation seeking an experienced Application Manager to lead the operational management of a critical portfolio of enterprise applications supporting Finance, HR, Risk, Compliance and other corporate functions. This is an excellent opportunity for a service … improvement across a business-critical portfolio. The Role As Application Manager, you will be responsible for the day-to-day performance, governance and lifecycle management of a portfolio of enterprise applications. Working closely with senior business stakeholders, technology teams and third-party suppliers, you'll ensure services remain secure ...

Hybrid Working £Competitive + Benefits We're working with a highly respected financial services organisation seeking an experienced Application Manager to lead the operational management of a critical portfolio of enterprise applications supporting Finance, HR, Risk, Compliance and other corporate functions. This is an excellent opportunity for a service … improvement across a business-critical portfolio. The Role As Application Manager, you will be responsible for the day-to-day performance, governance and lifecycle management of a portfolio of enterprise applications. Working closely with senior business stakeholders, technology teams and third-party suppliers, you'll ensure services remain secure ...

will be managing an Atlassian Jira Service Desk ensuring timely triage of incidents and service requests, managing the end to end process of incident management, adhering to SLAs and working with clients and 3rd parties to ensure timely resolution of tickets. You’ll sit at the centre … week in the office covering the operating hours of the Service Desk Monday to Friday, 9am - 5pm. Key responsibilities Day to day management of the Support Service Desk - monitor ticket volumes, triage incoming tickets, provide regular updates to clients and keep tickets moving through the workflow Incident management ...

resilience and lifecycle of a portfolio of enterprise applications. Maintain clear application ownership, support models, documentation, dependencies and recovery arrangements. Lead major incident and problem management activity and drive action to prevent recurring issues. Own application risks, controls, audit actions and remediation plans. Ensure access, change, data … comfortable taking accountability for their ongoing operation rather than simply delivering projects. Experience should include: Enterprise application or SaaS service management. ITIL-based service-management practices. Major incident, problem and change management. Operational resilience and service improvement. Technology risk, controls and audit requirements. Supplier, vendor and commercial management. ...

Leads the application team, manages key suppliers and partners with Functions stakeholders to improve service performance, deliver change safely and strengthen long-term application management capability. Portfolio scope Enterprise applications supporting Rathbones corporate Functions; allocation may change in line with business priorities. Key interactions Functions leaders and business owners … roadmap and embed sustainable working practices across the portfolio. What you’ll be responsible for Principal accountabilities Own service performance, operational resilience and lifecycle management across the Functions portfolio. Lead the application team and coordinate matrixed contributors and suppliers. Ensure risks, controls, access, audit actions and remediation are actively ...

deliver technical projects Maintain high standards of documentation and operational procedures Essential Skills & Experience Strong hands-on experience administering FortiGate firewalls Security policy management, VPNs, remote access and firewall troubleshooting Enterprise-scale LAN/WAN support and administration Data centre networking experience Routing and switching expertise Strong knowledge …/IP VLANs DHCP DNS NTP OSPF BGP Network monitoring, diagnostics and performance optimisation Incident investigation and problem management High availability and resilient network architectures Network segmentation and security zoning Disaster recovery and business continuity networking Load balancing and failover technologies Desirable Certifications Fortinet FCP/NSE CCNP ...

applications. You will help maintain high availability, resilience and security while driving improvements across front and back‐office platforms. The role involves incident resolution, problem management, platform upgrades and service transition, with emphasis on automation, monitoring and stakeholder collaboration across technology and business teams. #J-18808-Ljbffr ...