4 of 4 Problem Management Jobs in Stockport

to Network alarms and ensuring maximum continuity of service and minimal downtime Supporting with training and upskilling against any identified knowledge gaps Deliver relevant management information, reporting and analysing performance and working within set KPIs and SLAs Managing all network faults, diagnostics, updates and repair for all equipment, providing … improvement to ensure systems are consistently updated to meet requirements. Service Delivery to ensure accountability of provisioning RSU to ensure clean handoffs and jeopardy management of customer queues. Champion and implement best practice people policies with People & Culture WHAT WILL YOU BRING? Significant experience in people management Experience … working in an IP Network Operational Management role. Hands on experience of Major Incident, Problem Management and Change Enablement Previous work experience within a regulated and audited environment A strong track record in operational delivery. Competent in jeopardy management, able to deliver all targets in line More ❯

Overview A public sector organisation is seeking an IT Service Desk Lead to join their ICT and Comms team to be responsible for Incident Management, Service Request Management, and IP Telephony Infrastrastructure support. This is a hybrid role with a City Centre office location. This is a busy … of experience in IT Support IT Degree or similar. Leadership qualities/experience, motivated to learn and passionate team player. Strong experience of incident management and service requests. SLA management ITIL certification would be great to have What you'll do as an IT Service Desk Lead Ensure … all incidents and service requests are resolved/complete within agreed SLAs, passing to appropriate teams or third party suppliers if appropriate. Change management and problem management. Play a lead role in IT and communication projects, upgrades and migrations. Establish and maintain a good and close working relationship More ❯

seamlessly. This is more than just support-it's about optimizing performance, enhancing reliability, and enabling business success through cutting-edge technology and proactive problem-solving. This is your chance to make a lasting impact on a fast-growing organization. For those who love solving complex challenges and leaving … troubleshooting issues, and resolving service requests, this role minimizes disruptions to business operations. Enhancing Service Delivery - By optimizing performance, implementing automation, and improving service management processes, the role drives efficiency across the organization. Enabling Business Growth - By supporting seamless system integrations, managing platform enhancements, and collaborating with key stakeholders … Strong hands-on experience supporting Microsoft Dynamics 365 (F&O, CE, HCM) applications. Knowledge of ITSM tools (e.g., ServiceNow, Jira, FreshService) for incident and problem management. Familiarity with Azure DevOps for managing platform changes, bugs, and requirements. Experience working with internal teams and third-party vendors for support escalation More ❯

focusing on client infrastructure and F5 deployment. You will act as POC for all F5 issues in the customer's environment. You will lead problem management and conduct analysis of F5 infrastructures. Required Skills: You have B2+ German and English language skills. You have vast experience working with More ❯