Service Desk Analyst (Customer Support)-6 month FTC
- Hiring Organisation
- Virgin Media O2
- Location
- Peterborough, United Kingdom
- Employment Type
- Full Time
each interaction leaves customers feeling informed and supported. This is a great opportunity for someone with a strong customer service background who enjoys problem solving and wants to build technical capability, with full training provided. In this role, you'll handle queries across multiple channels, diagnose issues … digital channels • Flexible to work varied shifts and occasional overtime The other stuff we are looking for • A structured, methodical approach to problem solving • Ability to work both independently and as part of a team • Experience in a high-volume or fast-paced environment • Exposure to first line ...