19 Process Improvement Jobs in Birmingham

agreed SLAs Investigateincidents and identifies and mobilises resources required to aid resolution, escalates SLA breaches Actas a Subject Matter Expert in the Change Management process Provide vendor liaison to support service delivery to agreed SLAs Supportthe incident root cause analysis process Supportcontinuous process improvement Ensurecompliance with more »

teams to understand data requirements and challenges within business units. Communicate effectively with key stakeholders, providing insights and recommendations related to data governance. Business Process Analysis: Analyse and document existing business processes related to data generation, collection, and usage. Identify opportunities for process improvement to enhance data … documentation, including data lineage and business glossary. Assist in building and managing a comprehensive data catalogue to enhance organisational understanding of data assets. Continuous Improvement: Proactively identify areas for continuous improvement in data governance processes and practices. Work closely with the Head of Data Governance and other team more »

maintaining data visualisations and dashboards to support data-driven decision-making Providing recommendations based on data analysis to drive business improvements Identifying and suggesting process improvements to enhance data quality and optimise data collection and reporting Presenting findings and insights to key stakeholders in a clear and concise manner more »

project delivery as well as Service and support initiation. Strong communication and stakeholder management skills, innovative and critical thinking with the drive to push process improvement throughout the project. Provided assurance that appropriate training/knowledge transfers takes place to ensure the service is embedded in the appropriate … release calendars, ensuring that releases are scheduled to meet business needs as detailed in the Business Transition Plan while minimising risks. Adhered to the process for early life support with formal handover into operational service. Attended any relevant Incident and Problem review meetings during the early life support period … define their IT support requirements. Coordinated the knowledge transfer activities, adding them into the overall Training Plan, liaising with technical teams to ensure the process and domain knowledge required for successful operations of the services are transferred. Have provided a view of the issues and risks that will create more »

Assist onsite Management in customer reviews and provide inventory reports. Use trend analysis to identify and address potential loss areas. Encourage staff involvement in process improvement and teamwork. Build relationships with customers to understand business drivers and create improvement plans. Utilise Warehouse Management Systems for process more »

establish viability of opportunities - Define processes from both the As-Is and To-Be perspectives - Own the requirements engineering (elucidation, analysis documentation and management) process for portfolios of activities - Facilitate the design of solutions that meet or exceed the expectations of customer - Contribute to the development of solutions that … and value business transformations - Thorough grounding in Business Analysis methodology and techniques - Innovative approach to problem solving - High calibre communication skills - Adept in business process improvement - Commitment to innovation and improvement - Proficient in organisational and prioritisation - Understanding of user experience analysis - Appreciation of cloud platforms and technologies more »

/Power Platform customer adoption (low-code) Keep close to regular accounts e.g., with relationship building and support Advise to existing customers e.g., for process improvements Put together documentation for requirements and change requests Identify sales and project opportunities Lead smaller customer delivery projects, etc This is a role more »

UAT), and change management activities to ensure successful solution implementation. Provide expertise and guidance on best practices, industry trends, and NetSuite capabilities to drive process improvements and optimize system performance. Deliver comprehensive training sessions and user documentation to enable end-users to effectively utilize NetSuite functionality. Provide ongoing support more »

UAT), and change management activities to ensure successful solution implementation. Provide expertise and guidance on best practices, industry trends, and NetSuite capabilities to drive process improvements and optimize system performance. Deliver comprehensive training sessions and user documentation to enable end-users to effectively utilize NetSuite functionality. Provide ongoing support more »

Implementing a best practice benefits & change management framework, identifying the actions needed to optimise the business impact of individual and combined benefits Continuous/Process improvement - Creating new and innovative approaches to performing business change management activities Plan and manage business situation analysis, establishing the investigative approach framework more »

lead change effectively across a complex service. In-depth knowledge of applying different business change models is essential. Significant experience of leading systematic business process improvement and change initiatives. Ability to provide a positive leadership style that inspires others and excellent interpersonal skills. Ability to develop effective and more »

support/coordinator role, ideally in an electrical, or engineering environment. or knowledge of the ‘Agile’ project management framework. of change management or driving process improvement. ability to learn how to differentiate between the project management and technical content elements of the role. be dependable, results-driven, with a more »

drafting and negotiation to execution and renewal. Oversee legal technology platforms and ensure optimal utilization of resources. Collaborate with cross-functional teams to drive process improvements and optimize performance. Provide guidance and support to internal stakeholders on legal and compliance matters. Qualifications: Bachelor's degree in Law, Business, or more »

procedures and processes. Assist with training of quality awareness. Develop, Collate and Report on relevant Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system. Support develop and roll-out of activities that support the … QMS and quality improvements, i.e. first off sample approvals. Support and lead process improvement activities. Write reports and present progress to Senior Management. Skills & Attributes Lead Auditor IATF 16949 & VDA 6.3. Experience implementing IATF to successful certification. Self-driven and motivated. Ability to communicate and work with to more »

ensuring alignment with organisational goals and regulatory requirements - Lead and mentor a team of MIS professionals, fostering a culture of collaboration, innovation, and continuous improvement - Develop and implement strategies to enhance the functionality, performance, and security of MIS systems, keeping abreast of emerging technologies and best practices - Collaborate with … implementing data governance frameworks - Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders - Proven track record of driving process improvements and delivering results in a fast-paced environment MIS Manager - Benefits: - Competitive salary and benefits package - Generous holiday entitlement - Professional development opportunities - Private more »

other tasks required to support their customer base. To progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate Investigate, process and document application defects passed to the Application Support team Handle customer escalations, taking ownership of complicated issues and always keeping customers updated of … progress Investigate, document and present to the Team Leader process improvements that enhance the customer experience You will be responsible for your own personal development plan which must include both product/technical knowledge as well as soft skill development Requirements: Thorough knowledge of Agresso (Unit4 ERP) Finance. Any more »

Business Process Specialist ( Change Manager) West Midlands, Hybrid working Base up to £54K plus benefits and bonus Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers We are looking for a Business Process Specialist … Change Manager or Continuous improvement Manager) to join them on a permanent basis. The role You will be analyzing, designing, and optimizing business processes to enhance efficiency, productivity, and overall organizational performance. Assessing existing processes, collaborating with stakeholders to design improvements, and overseeing change management to ensure a seamless … transition to optimized processes. · Business Process Analysis · Collaboration with stakeholders to design new and improved business processes that align with organizational goals · Technology Integration · Change Management - Coordinate the transition and adoption of new processes, ensuring minimal disruption and maximum employee engagement. · Develop training materials and conduct training sessions Experience more »

Onboarding, creating detailed written reports at individual, team and departmental level summarising the outcomes, findings, and recommendations. Raising and reviewing corrective actions against both process failure/regulatory failure and liaising with case handlers and supervisors to close any actions escalating where appropriate. Continuous Improvement Recommending improvements to … internal operational process and control structures as required, supporting the Client Onboarding Department in implementing process/control improvements as required. Providing feedback to relevant stakeholders on areas for improvements in technical knowledge and/or process improvements and educating colleagues. Technical Training and Coaching Conduct regular … sharing of knowledge and promote collaborative working. Cascade technical knowledge and feedback, contribute to bulletins, lessons learnt and knowledge feedback loops to support continuous improvement and best practice. Providing ad-hoc guidance and support to Senior Officers, Officers and Advisers on technical aspects of client due diligence and conflicts. more »

a permanent basis. In this role as a Quality Systems Technician, you will be responsible for supporting the quality and compliance systems whilst suggesting process improvements to improve efficiencies. You will also be responsible for the integration of ISO standards across the business and to make sure that process … date and meet intended outcomes. Ideal Requirements: Must have experience in Quality & Compliance Must have experience in ISO9001, ISO14001, ISO45001 Must have experience in process improvements This is a fantastic opportunity for a Quality Systems Technician to work for a leader within their field where the work is continuously more »