7 of 7 Process Improvement Jobs in Edinburgh

to hit the ground running with proven end to end change experience, confidently managing projects from initial requirements gathering through to delivery and adoption. Your focus will be on process improvement, analysing and redesigning workflows to create greater efficiency and value. You'll gather and refine requirements, develop recommendations, and champion technology and process optimisation across the … input drives real change. Key Skills and Experience ** Proven experience as a Business Analyst leading end to end change initiatives, ideally in a professional services or regulated environment ** Strong process mapping, analysis, and continuous improvement skills ** Solid project management capabilities, confident managing multiple projects, timelines, and suppliers ** Exceptional communication and stakeholder management skills, with a proven ability to More ❯

Customer Success & Engagement Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance Build strong relationships, monitor account health, and advocate for customer needs. Process Improvement & Onboarding Enhance support workflows, contribute to automation, and assist with new customer onboarding. What Youll Bring to the Role: Experience 2+ years in technical support/customer More ❯

and rollout of Stampede solutions to new customers Monitor account health and proactively support customer success Collaborate across technical and customer-facing teams to resolve escalations Contribute to support process improvements and documentation Essential Skills and Experience 2+ years experience in technical support, preferably in a SaaS or MSP environment Strong understanding of networking fundamentals (TCP/IP, DHCP More ❯

heart failure, limb-girdle muscular dystrophy, multiple system atrophy, Parkinson's disease, and Pompe disease. AskBio's gene therapy platform includes Pro10, an industry-leading proprietary cell line manufacturing process, and an extensive array of capsids and promoters. With global headquarters in Research Triangle Park, North Carolina, and European headquarters in Edinburgh, Scotland, the company has generated hundreds of … computing environments, leveraging managed services as appropriate Implement and maintain monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with … Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness Innovation and process improvements Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies. This role represents a More ❯

organisation based in Edinburgh. With a strong presence in the market and a reputation for excellence, this company offers a collaborative and forward-thinking environment where innovation and continuous improvement are encouraged. Your New Role As a Data Analyst within the finance team, you will play a key role in supporting financial operations through detailed data analysis and reporting. … identifying trends, and providing actionable insights to support strategic decision-making. This role requires advanced Excel skills and a proactive approach to problem-solving, with opportunities to contribute to process improvements and automation initiatives. Key Responsibilities: Analyse financial data to support budgeting, forecasting, and reporting activities.Develop and maintain Excel-based models, dashboards, and reports.Collaborate with stakeholders across finance and More ❯

organisation based in Edinburgh. With a strong presence in the market and a reputation for excellence, this company offers a collaborative and forward-thinking environment where innovation and continuous improvement are encouraged. Your New Role As a Data Analyst within the finance team, you will play a key role in supporting financial operations through detailed data analysis and reporting. … identifying trends, and providing actionable insights to support strategic decision-making. This role requires advanced Excel skills and a proactive approach to problem-solving, with opportunities to contribute to process improvements and automation initiatives. Key Responsibilities: Analyse financial data to support budgeting, forecasting, and reporting activities. Develop and maintain Excel-based models, dashboards, and reports. Collaborate with stakeholders across More ❯

onboarding but also design, document, and optimise the systems, playbooks, and workflows that will scale this function as the business grows. Key responsibilities: Lead the end-to-end onboarding process,ensuring every new customer has a smooth, timely, and successful go-live. Develop tailored onboarding plans aligned to each clients goals and use cases. Deliver engaging training sessions and … skills. Confidence in delivering product training and driving early engagement. Experience with platforms like HubSpot, Zendesk, Slack (or similar). A proactive, solutions-focused approach with an eye for process improvement. Comfort with using data to guide onboarding strategies and decisions. If youre ready to take the lead on onboarding for a fast-growing SaaS company and help shape More ❯