3 of 3 Process Improvement Jobs in Edinburgh

service desk operations and ensure strong SLA performance Work closely with wider IT teams on escalations, projects, and improvements Drive process improvements aligned to ITIL best practices Technology Environment You’ll be working across a modern Microsoft environment, including: Microsoft 365 Azure/Entra ID Intune (endpoint management ...

investment. This role offers an interesting balance of strategic ownership and operational leadership. You'll be looking ahead at future functionality, evaluating opportunities for improvement and influencing long-term direction, while also ensuring the platform remains effective, reliable and aligned with day-to-day business needs. Leading a small … processes and enhance the employee experience. Why this role? ** Own the roadmap and future direction of a globally deployed Workday environment. ** Drive automation and process improvement initiatives that create measurable business value. ** Become the key Workday stakeholder across HR, Technology and the wider organisation. ** Help unlock underutilised functionality ...

roles through clear direction, coaching, training and feedback. Work closely with the data delivery and management scopes to maintain high data quality and drive process improvements. Provide and present recommendations following analysis that highlight risks, issues or trends in Data and data quality. This will involve presenting and providing ...