5 of 5 Process Improvement Jobs in Midlothian

identify trends, risks, and opportunities, translating findings into actionable insights. Produce high-quality management information (MI) and reporting packs to inform decision-making and track progress. Identify and implement process improvements to enhance efficiency and stakeholder experience. Build strong relationships across Group Sourcing & Supplier Management and other business areas for effective collaboration. What We're Looking For: Proven experience More ❯

our snowflake data lake Analysing, developing, delivering, and managing BI reports Assisting in the design of the data processes, including data quality, reconciliation, testing, and governance Contributing to technical process improvement initiatives Releasing and supporting software through environments including production support and working with stakeholders to sign-off business requirements in UAT Assisting in prioritisation and estimation Qualifications More ❯

Customer Success & Engagement Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance Build strong relationships, monitor account health, and advocate for customer needs. Process Improvement & Onboarding Enhance support workflows, contribute to automation, and assist with new customer onboarding. What Youll Bring to the Role: Experience 2+ years in technical support/customer More ❯

in a growing company? Then this is for you. Based at CodeBase (Scotland's largest tech incubator) and from home (we offer hybrid working), you will lead the growth, improvement and maintenance of Xi's project management office (PMO). We're a multidisciplinary team delivering advanced measurement, data processing, modelling, simulation, and digital twin solutions across renewable energy … R&D projects from concept to MVP. Track and report product/R&D milestones aligned to commercial goals. Feed lessons from consulting projects into product development. Monitoring, Reporting & Improvement Maintain real-time project tracking and KPI dashboards. Prepare monthly board reports on progress, resources, risks, and impact. Run post-project reviews for continuous improvement. Key Skills & Experience Essential … twin, simulation, measurement, or data analytics. Success in This Role Will Be Measured By % of projects delivered on time, on budget, meeting success criteria. Reduced delivery lead times through process improvement. Achievement of R&D/product milestones. Client satisfaction and repeat work. Contributions to innovation KPIs Benefits: Pension, Flexible working, Generous holidays, Bonus schemes, Cycle to work, Tech More ❯

onboarding but also design, document, and optimise the systems, playbooks, and workflows that will scale this function as the business grows. Key responsibilities: Lead the end-to-end onboarding process,ensuring every new customer has a smooth, timely, and successful go-live. Develop tailored onboarding plans aligned to each clients goals and use cases. Deliver engaging training sessions and … skills. Confidence in delivering product training and driving early engagement. Experience with platforms like HubSpot, Zendesk, Slack (or similar). A proactive, solutions-focused approach with an eye for process improvement. Comfort with using data to guide onboarding strategies and decisions. If youre ready to take the lead on onboarding for a fast-growing SaaS company and help shape More ❯