9 of 9 Process Improvement Jobs in Somerset

support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process improvements Any knowledge of Intune and PowerShell desirable, but not essential NB: A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a More ❯

information to complaints, ensuring first-time resolution wherever possible Improve customer satisfaction by following queries through to resolution Call customers to book installations, explain processes, and answer questions Support process improvements across the customer care team and wider business Share knowledge with colleagues and maintain up-to-date information in our systems Benefits Hybrid working Life assurance (4x annual More ❯

information to complaints, ensuring first-time resolution wherever possible Improve customer satisfaction by following queries through to resolution Call customers to book installations, explain processes, and answer questions Support process improvements across the customer care team and wider business Share knowledge with colleagues and maintain up-to-date information in our systems Benefits Hybrid working Life assurance (4x annual More ❯

key role in delivering projects swiftly, efficiently and to a high quality. You'll also play a role in the wider practice, helping to define project methodologies and suggesting process improvements. The successful applicant will be expected to have: 3+ years Salesforce experience in a Business Analyst/Functional Consultant capacity. A strong understanding of Salesforce and it’s More ❯

developing and executing effective action plans. Provide guidance on responding to audit findings, ensuring risk mitigation and control improvements. Identify opportunities to enhance audit efficiency, transparency, and effectiveness through process improvements and innovative tools such as data analytics and AI. Ideal Candidate: Strong technical background with 3+ years' experience in technology, risk management, governance, or audit (internal/external … at conveying complex information to diverse audiences. Self-motivated with the ability to work independently. Well-developed planning, communication (written and verbal), and presentation skills. Expertise in reporting and process improvement to enhance operational efficiency. Comfortable working in cross-cultural, cross-functional environments. This permanent position based in Central London (3 days per week onsite, 2 days per More ❯

and prepare supplier payments Provide costings and financial insight to support project and operational decisions Assist with financial reporting for overseas operations (e.g. the US entity) Get involved in process improvements and ad hoc projects as needed Ideally you will be a part/newly qualified ACCA or CIMA , or qualified by experience with a strong understanding of both More ❯

run efficiently, accurately, and in line with business needs. You'll play a vital part in supporting, maintaining, and optimising the ERP system and associated tools, while driving continuous improvement across finance processes and reporting. Key Responsibilities Administer, maintain, and develop the ERP system and associated finance tools. Act as the link between Finance and IT for updates, enhancements … and troubleshooting. Drive process improvements, automation, and enhanced reporting. Manage configuration changes, system testing, and user training. Maintain clear documentation of systems, processes, and controls. Support system audits and compliance checks, ensuring data integrity. Work with stakeholders across Finance, Operations, and IT to deliver solutions. Provide system support for month- and year-end processes. Deliver training and support to More ❯

team. This role involves providing first-line IT support across multiple sites, resolving tickets efficiently, and maintaining excellent customer service. The successful candidate will also assist with user training, process documentation, and occasional onsite support. Key Responsibilities: Act as first point of contact via phone, email, or chat. Log, assign, and resolve support tickets, escalating where appropriate. Provide support … across Microsoft 365, workstations, servers, printers, networks, and vendor applications. Carry out daily system checks and asset management tasks. Contribute to knowledge base documentation and process improvements. Undertake training to build technical skills and certifications. What they're looking for: GCSEs (including Maths and English) or equivalent. Previous experience in customer service or a technical support environment. Knowledge of More ❯

chat function Provide support across Microsoft 365, workstations, servers, printers, networks and vendor applications Carry out daily system checks and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training to build technical skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing tools and service desk operations A-levels, BTEC … providing first-line IT support across multiple sites, resolving tickets efficiently and maintaining an excellent customer service at all times. The successful candidate will also assist with user training, process documentation and occasional onsite support. Applications: Please contact John here at ISR to talk more about this brand new opportunity working for a genuine leader in their market or More ❯