objectives. - Ensuring Building heath and inventory metrics with best in class quality metrics - Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. - Proactively identify and lead processimprovement initiatives - Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. - Carryout resources planning … Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS - 2+ years of performance metrics, processimprovement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation … or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other More ❯
Senior Technical Application Service Specialist, you'll handle complex service issues, lead training sessions, contribute to service strategy, and manage high-priority service issues. This role emphasises strategic thinking, processimprovement, and cross-functional collaboration to elevate overall service quality. What you'll be doing: Subject Matter Expertise: Resolve complex service issues and handle customer concerns. Training & Development … Lead training sessions to upskill team members. Strategic Contribution: Shape service strategy and drive process improvements. Process Improvements: Identify and implement business practice improvements. Operational Accountability: Ensure 24/7 service availability and performance. Cross-Functional Collaboration: Enhance service quality with other departments. Critical Thinking: Analyse data to identify problems and generate solutions. SRE and Service Engineering: Use More ❯
Senior Technical Application Service Specialist, you'll handle complex service issues, lead training sessions, contribute to service strategy, and manage high-priority service issues. This role emphasises strategic thinking, processimprovement, and cross-functional collaboration to elevate overall service quality. What you'll be doing: Subject Matter Expertise: Resolve complex service issues and handle customer concerns. Training & Development … Lead training sessions to upskill team members. Strategic Contribution: Shape service strategy and drive process improvements. Process Improvements: Identify and implement business practice improvements. Operational Accountability: Ensure 24/7 service availability and performance. Cross-Functional Collaboration: Enhance service quality with other departments. Critical Thinking: Analyse data to identify problems and generate solutions. SRE and Service Engineering: Use More ❯
west yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
City & Guilds
in Wakefield. This role is pivotal in driving continuous improvements within our Awarding Organisation (AO) Operations team. Youll identify and either support or lead a wide range of internal process and data improvement projects, establishing the implementation of positive changes that result in improved efficiency, KPIs and quality of service across the operations teams. Experience or qualifications in … business improvement techniques such as Lean Six Sigma would be advantageous. In this role, you will leverage your knowledge and skills in Excel, Power BI, and Power Automate to recommend and specify process and system improvements, supporting tactical improvements that complement existing and future technologies. You will support colleagues across AO Operations with data and reporting requirements, ensuring … to a Lead Operations Manager within the Centre Operations arm of our Awarding Organisation (AO) Operations function. Your responsibilities will include: Identifying areas and/or processes that require improvement and implementing a delivery project plan to deliver these improvements on time Utilising capabilities in Excel, Power Automate and Power BI alongside other tools available to you to implement More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
City & Guilds
in Wakefield. This role is pivotal in driving continuous improvements within our Awarding Organisation (AO) Operations team. Youll identify and either support or lead a wide range of internal process and data improvement projects, establishing the implementation of positive changes that result in improved efficiency, KPIs and quality of service across the operations teams. Experience or qualifications in … business improvement techniques such as Lean Six Sigma would be advantageous. In this role, you will leverage your knowledge and skills in Excel, Power BI, and Power Automate to recommend and specify process and system improvements, supporting tactical improvements that complement existing and future technologies. You will support colleagues across AO Operations with data and reporting requirements, ensuring … to a Lead Operations Manager within the Centre Operations arm of our Awarding Organisation (AO) Operations function. Your responsibilities will include: Identifying areas and/or processes that require improvement and implementing a delivery project plan to deliver these improvements on time Utilising capabilities in Excel, Power Automate and Power BI alongside other tools available to you to implement More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
in Wakefield. This role is pivotal in driving continuous improvements within our Awarding Organisation (AO) Operations team. Youll identify and either support or lead a wide range of internal process and data improvement projects, establishing the implementation of positive changes that result in improved efficiency, KPIs and quality of service across the operations teams. Experience or qualifications in … business improvement techniques such as Lean Six Sigma would be advantageous. In this role, you will leverage your knowledge and skills in Excel, Power BI, and Power Automate to recommend and specify process and system improvements, supporting tactical improvements that complement existing and future technologies. You will support colleagues across AO Operations with data and reporting requirements, ensuring … to a Lead Operations Manager within the Centre Operations arm of our Awarding Organisation (AO) Operations function. Your responsibilities will include: Identifying areas and/or processes that require improvement and implementing a delivery project plan to deliver these improvements on time Utilising capabilities in Excel, Power Automate and Power BI alongside other tools available to you to implement More ❯
Birmingham, Leeds, Liverpool, London (Canary Wharf), United Kingdom Hybrid / WFH Options
UK Health Security Agency
relationships, working independently and having a good understanding of the work area. Essential criteria: Proven experience as a Business Analyst, working on highly complex and technical projects and business process improvements. Excellent communication and stakeholder management skills. Has experience of discussing requirements with diverse user groups to establish deliverables. Strong analytical and problem-solving abilities. Proficiency in business analysis … tools and techniques, in particular process modelling and technical requirements elicitation. Experience of Agile working and able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes Experience of Business modelling and able to lead on the modelling of processes, systems and data at varying levels of detail or complexity across a … project or programme Experience of Business processimprovement, including identifying opportunities to improve business performance, leading the analysis, identification, design, prioritisation and implementation of process and business changes to improve business operations and services. Experience of requirements definition and management; key responsibility for eliciting, analysing and validating business requirements and user needs, using the most appropriate and More ❯
gather requirements, define project scope, and ensure alignment with business objectives. User Stories and Acceptance Criteria: Develop clear and concise user stories and acceptance criteria to guide development teams. ProcessImprovement: Identify opportunities for process improvements and recommend solutions to enhance business efficiency and effectiveness. Data Analysis: Analyse data to provide insights and support decision-making processes. … Documentation: Create and maintain comprehensive documentation, including business requirements, process flows, and user guides. Collaboration: Work closely with product owners, developers, and other team members to ensure successful project outcomes. WHAT ARE WE LOOKING FOR IN A CANDIDATE? Experience as a Business Analyst, with a strong background in agile methodologies. Proven ability to conduct deep and thorough business analysis. More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
GoCardless
with additional offices in Australia , France , Ireland , Latvia, Portugal and the United States . At GoCardless, we're all about supporting you ! We're committed to making our hiring process inclusive and accessible . If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you … roadmapping and deployment. Work closely with engineering and PD teams to define future product direction, agree desired business outcomes/requirements and influence prioritisation. Drive operational efficiency and continuous processimprovement, identifying bottlenecks, developing SOPs, and implementing scalable solutions. Operate required controls to maintain standards for SOC1 and financial audits. Build and implement QA frameworks to maintain quality More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
GoCardless
with additional offices in Australia , France , Ireland , Latvia, Portugal and the United States . At GoCardless, we're all about supporting you ! We're committed to making our hiring process inclusive and accessible . If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you … roadmapping and deployment. Work closely with engineering and PD teams to define future product direction, agree desired business outcomes/requirements and influence prioritisation. Drive operational efficiency and continuous processimprovement, identifying bottlenecks, developing SOPs, and implementing scalable solutions. Operate required controls to maintain standards for SOC1 and financial audits. Build and implement QA frameworks to maintain quality More ❯
that shape the future of credit and financial services in the UK. You'll work closely with clients and internal teams to coordinate data appends, ensure quality, and drive process improvements that enhance our service delivery. Day to Day You'll Be: Client & Stakeholder Engagement: Liaise directly with clients, consultants, and sales teams to understand credit settings and define … Assurance: Complete batch append forms and perform data quality checks. Coordinate batch data appends through Group Operations and Analytics teams. Prioritise tasks based on client SLAs and business needs. ProcessImprovement Support ongoing initiatives to enhance the batch fulfilment process. Collaborate with cross-functional teams to identify and implement improvements. Essential Skills & Experience: Proven track record years of … is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers More ❯
including Azure Data Factory, Azure Databricks, Delta Lake, and Azure Data Lake Storage. Serve as the domain expert in DataOps by providing strategic guidance, mentoring colleagues, and driving continuous process improvements. What you will need Demonstrable experience in DataOps, Data Engineering, DevOps, or related roles focused on managing data operations in complex, data-centric environments. Proven experience working with More ❯
manage IT projects, and ensure our systems and services run smoothly and securely. Working closely with senior stakeholders and global teams, you'll manage a talented IT team, drive process improvements, and make sure their technology aligns with business objectives. From vendor management and infrastructure upgrades to implementing ITIL best practices, this role gives you the scope to make More ❯
of workflow, prioritise tasks in line with SLA agreements, and ensure accurate documentation and asset management through configuration management database tools. The role combines people leadership, technical delivery, and processimprovement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and mentoring a small team of Deployment Engineers. Managing incoming … workload and scheduling deployments in line with SLAs. Building and configuring Windows/macOS laptops, desktops, mobiles, and tablets Managing onboarding and leavers process, ensuring device readiness and security compliance. Improving internal deployment processes, documentation, and troubleshooting procedures. Skills & Experience Required: Strong technical knowledge of Microsoft Intune (Autopilot), Windows OS, and M365 Experience with device deployment and hardware builds More ❯
closely with design and development teams to ensure designs align with user-centered design principles. Facilitate workshops and meetings to gather insights and feedback from users and stakeholders. Drive process improvements and operational efficiencies by analyzing current processes and recommending enhancements. Develop and maintain comprehensive project documentation, including business requirements, functional specifications, and process flows. Assist in the More ❯
applications, you will also produce detailed specifications for bespoke developments working closely with the inhouse development team. There will also be occasions of course where you can identify a processimprovement that will address a business challenge. What we are looking for is an accomplished business analyst who enjoys varied workload with which they can add real value More ❯
individual for the profile of ACES (Amazon Customer Excellence System) Program Manager for its India transportation operations team. As a program manager, you will: Serve as gatekeeper in assigned process areas for the change management process Partner with tech organization on the business requirement documents (BRD) Define the right process and work with operations to establish the … right process path Work with stakeholders to eliminate gaps in system and have a systemic fix of gaps Demonstrates discretion in coordination of project scoping and selection to align with business objectives Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects Audits completed projects to verify sustained … experience. The individual will determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision making skills to create long term sustainable process paths to improve customer experience. The successful candidate will be a person who enjoys and loves working with data, understand operational processes and would be able to design and More ❯
management, proactive service performance management etc. Mail routing - internal and external SMTP routing, managing the external mail hygiene service etc. Service enhancements - archiving, system integrations etc. Governance - policies and process improvements, eDiscovery/DLP etc. Documentation - processes, procedures and standards; end user reference guides, FAQs and eLearning.Duties will vary and be revised due to the nature of the IT More ❯
management, proactive service performance management etc. Mail routing - internal and external SMTP routing, managing the external mail hygiene service etc. Service enhancements - archiving, system integrations etc. Governance - policies and process improvements, eDiscovery/DLP etc. Documentation - processes, procedures and standards; end user reference guides, FAQs and eLearning.Duties will vary and be revised due to the nature of the IT More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Equiniti
competent working knowledge of customer requirements using pension's knowledge. The provision of technical guidance to your teams is going to be important, providing swift support when required. Identifying process improvements in immediate area of work responsibility in order to improve output and customer service is also key. Skills, Attributes and Behaviour: A minimum of 12 months of experience More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
TXP
procurement of IT and indirect services, ensuring value for money and quality. Manage end-to-end procurement processes including tendering, negotiation, and contract management. Identify cost-saving opportunities and process improvements across the portfolio. Build and maintain strong supplier and stakeholder relationships. Ensure compliance with procurement policies, HSEQ standards, and information security protocols. What We're Looking For: Proven More ❯
Technology Leads. Represent Customer Technology in internal forums and external customer meetings. Ensure continuity of support with balanced project delivery workload through careful leave planning. Suggest customer and internal process improvements. Your tech-stack & skillset consists of a foundation of knowledge in Programming paradigms and languages (Java, Spring). Various tools (Apache Camel, Crucible, Maven, Kafka, Soap, XML, XSLT More ❯
manage their mobile workforce. Key Responsibilities Manage Salesforce users, roles, profiles, permissions, and data. Create reports, dashboards, and automation to improve efficiency. Lead projects involving system configuration and business process improvements. Maintain data quality, resolve system issues, and support GDPR compliance. Work closely with end-users to optimise workflows. Key Skills & Experience Over 2 years as a Salesforce Administrator. More ❯
in code reviews and contribute to ongoing projects Troubleshoot and resolve software issues Apply version control and testing techniques Stay updated with the latest tech trends and contribute to process improvements Learn best practices across software development, documentation, and cybersecurity Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired More ❯
and meet departmental targets. Manage and resolve customer queries, maintaining query logs and prioritising high-impact feedback. Analyse daily, weekly and monthly performance reports to identify issues and drive process improvements. Support network planning activitiesincluding pallet return plans, intersite trunking and empty-trailer repatriation. Oversee scheduling administration, system template updates and the maintenance of risk-assessment databases. What Will … along with experience in Power BI. You will have a good understanding of scheduling systems, LEAN principles, and cross-functional coordination. As a proactive problem-solver with a continuous-improvement mindset, you will be a collaborative communicator who builds strong stakeholder relationships. Also an analytical thinker who pays attention to detail and drives results. We work closely as a More ❯