IT Support and Projects Manager
- Location
- Leeds, England, United Kingdom
high degree of customer service for all support queries. To take ownership of user problems via the management of your team To manage the process of logging all calls on the call logging system and maintain full documentation. Help your team respond to enquiries from clients and help them … going to be breached. Raise any security concerns to the IT Director Manage reports and logs in line with departmental policy. Obtain quotes and process orders in line with departmental policy. Manage the set up and configuration of new laptops and desktops. Manage the installation of authorised software ...