Senior Service Design & Transition Analyst
- Location
- Greater London, England, United Kingdom
resilient, supportable, secure, and operationally ready. The role works across the end‐to‐end service value chain, engaging early with project, product, architecture, security, operations, suppliers, and business stakeholders to define service outcomes, confirm readiness, manage transition risk, and enable continual improvement after go‐live. Main Duties Service Design … Collaborate with stakeholders to define end‐to‐end service designs that describe the service model, customer outcomes, service ownership, support model, performance measures, SLAs/OLAs, security, resilience, availability, capacity, continuity, and operational dependencies. Produce and maintain Service Design Packages and supporting artefacts that enable services to be delivered ...