Technical Success Manager
- Hiring Organisation
- Scout Global
- Location
- City of London, London, United Kingdom
technologies who can act as the trusted technical authority for customers. You will sit at the intersection of customer success, engineering, and product — owning technical relationships, driving platform adoption, and ensuring customers have confidence in their recoverability strategy. We are looking for someone who understands complex backup environments … complex technical escalations with support teams, vendors, and engineering teams Providing technical recommendations for renewals, licensing, and expansion opportunities Contributing to product roadmap discussions and long-term service improvements Educating customers on new features, resilience strategy, and data protection best practice What we’re looking for Strong ...