2 of 2 Professional Services Consultant Jobs in the North East

learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. The Senior Professional Services Consultant will be responsible for guiding clients through the successful implementation and adoption of our platform. This role requires a combination … the implementation process. Work closely with the support team to ensure prompt resolution of client concerns. Identify opportunities for upselling or cross-selling additional services and products that could benefit the client’s business. Participate in post-implementation reviews to assess project success, gather client feedback, and identify areas … expertise: Bachelor’s degree in Computer Science, Information Technology, Business, or a related field. (or equivalent work experience) 8+ years of experience in a professional services, consulting, quality assurance or implementation role. Contact Centre Telephony experience (e.g. Genesys Cloud, Amazon Connect, NICE inContact) strongly preferred, ideally within a More ❯

learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. The Senior Professional Services Consultant will be responsible for guiding clients through the successful implementation and adoption of our platform. This role requires a combination … the implementation process. Work closely with the support team to ensure prompt resolution of client concerns. Identify opportunities for upselling or cross-selling additional services and products that could benefit the client’s business. Participate in post-implementation reviews to assess project success, gather client feedback, and identify areas … expertise: Bachelor’s degree in Computer Science, Information Technology, Business, or a related field. (or equivalent work experience) 8+ years of experience in a professional services, consulting, quality assurance or implementation role. Contact Centre Telephony experience (e.g. Genesys Cloud, Amazon Connect, NICE inContact) strongly preferred, ideally within a More ❯