Advertiser Solutions Vendor Lead - Programmatic and Direct Support
- Location
- Greater London, England, United Kingdom
metrics and quality indicators to identify trends, measure performance, and inform support program improvements. Execute on priority initiatives and workstreams on behalf of management, stepping in where focus is needed across the vendor support model. Identify process, knowledge or skill gaps within the vendor support team and propose … initiate updates in the team’s workflows or processes. Who You Are You have 5+ years of experience in customer support operations, program management, vendor management, or a related field, including 3+ years working within the programmatic advertising ecosystem You have hands‐on experience working with ...