Customer Success Manager
- Hiring Organisation
- Adecco
- Location
- City of London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum
business objectives and technology roadmaps. Collaborate with the Sales team to support new business opportunities, renewals, and cross-sell/up-sell activities. Service Delivery and Operational Alignment: Work closely with Service Delivery, Technical Consultants, and Operations teams to monitor service performance and customer outcomes. Review service metrics … support trends, project delivery status, and customer feedback to identify improvement opportunities. Ensure all client account documentation, meeting notes, contract records, and strategic plans are maintained accurately within CRM systems. Support smooth customer onboarding and transition processes following handover from Sales. Strategic Customer Success: Understand clients' business priorities ...